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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,332 Reviews

5,332 Reviews of Klaben Ford Lincoln - Service Center

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April 24, 2025

Klaben is the best. Never had a problem..Always prompt and friendly and stand by their word. More

by Tammy C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile department
April 24, 2025

Klaben does a great job of customer service as well as vehicle service. I highly recommend them More

by drm-427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Everything want well with service have to get a call when a part comes in More

by rjporcello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Every time I come in Brandon is polite and helpful. Ali is always wonderful as well. The whole Quicklane team is awesome and I tell everyone I know to come here! I won’t go anywhere else! More

by Deutsch22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Gavin was very knowledgeable about the service. He got us in and out in record time! We were very pleased! More

by Barcross.1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Took my truck in for transmission issues and got the pleasure of working with Robert. I got calls almost daily and was truly impressed with the communication and patience of him. Every time I spoke to h More

by trooper5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

My Ford Edge was in for a recall. I cannot say enough about the extensive work that was done by the service department (specifically Mike Brandvold with his team) to complete the mul More

by secretary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I’ve been buying new vehicles every 4 to 5 years since 1983. They provide OUTSTANDING customer service and consistently gone above and beyond my expectations. More

by Stephtodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocko is Irreplaceable.
April 19, 2025

We had service done on our 24’ Explorer. Robert Simon was great to work with. Very knowledgeable, professional, and helpful. Highly recommend Klaben Ford and Service Center to anyon More

by ba5companies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

I never have issues with Klaben, and if I do they always fix it right away. They’re one of the only dealerships that actually care about their customers. More

by courtneyjchismar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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