Kia of Frisco
Frisco, TX
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134 Reviews of Kia of Frisco
Brian did a great job and was very responsive to any questions we had. Also appreciated the info he provided regarding online advertised pricing and things to be looking for. questions we had. Also appreciated the info he provided regarding online advertised pricing and things to be looking for. More
Professional service, the right car and the right price all in one place. Blake and Tony were courteous, and most important, made the whole process easy. all in one place. Blake and Tony were courteous, and most important, made the whole process easy. More
Brandon was great to work with! ! Great for anyone who is looking for friendly customer service and a breezy car buying experience! I would recommend working with him any day. Thanks ! Great for anyone who is looking for friendly customer service and a breezy car buying experience! I would recommend working with him any day. Thanks Brandon and Patrick! More
Brandon gave us great service, will definitely recommend to friends and family 👍 thanks brandon for making our experience great! Patrick was the best as well, when you get your car ask for Brandon or patr to friends and family 👍 thanks brandon for making our experience great! Patrick was the best as well, when you get your car ask for Brandon or patrick! More
Blake is the best. He was very warm and friendly from the start to finish. We had a lot of questions over multiple visits and he prioritized us and took real good care He was very warm and friendly from the start to finish. We had a lot of questions over multiple visits and he prioritized us and took real good care until the delivery of the telluride sx. His manager Mike ensured that experience translated into a winning offer so much so that I refused a competing dealer's offer. Would highly recommend Blake, Mike and VIP experience at Kia of Frisco! More
Demetrius was great to work with. He delivered everything he told us he could plus. I would definitely recommend him to anyone I know whom is currently looking to purchase. I appre He delivered everything he told us he could plus. I would definitely recommend him to anyone I know whom is currently looking to purchase. I appreciate all his hard work!! More
This was the worst experience I have ever had in purchasing a car. I called the dealership several times over a week and a half and no one ever got back with me. I finally was able to get ahold of a purchasing a car. I called the dealership several times over a week and a half and no one ever got back with me. I finally was able to get ahold of a sales manager and he got me in touch with the internet sales person named Kevin who said on multiple occasions that he would get back with me on my interest in buying a used car from the dealership. He never returned my calls or email messages. I heard back from "Brandi Moore" several times via email. "She" said she would get a sales person to contact me, but no one ever did. It turns out the Brandi (although the the sales manger said she was "upstairs" when I finally came to the dealership to look at the car I was interested in) is actual an Artificial Intelligence system that responds to customer's emails. Once my loan was approved from my Credit Union, I was given a "Lien Draft letter" to let the dealership know that my Credit Union would be sending them a check. I sent a copy of my Lien Letter, Proof of Insurance, and Divers Licenses to Kevin (the internet salesman) via text. When I asked if he received the documents, he never replied. When I arrived at the dealership to purchase the used vehicle, the sales manager told me that they do not accept lien letters! After becoming angry and frustrated and explaining all the troubles I had experienced up to this point, the sales manager (Mr. Wynn) said they would make an exception and accept the lien letter. I put a code reader in the car and there were no errors. I test drove the car in the parking lot and it appeared to run well. On my way home, several warning lights came on - traction control, engine power reduction, needing an oil change, and overheating. I tried to get to the next gas station, however, the car stopped running. When I tried to start the car up, the engine had "seized up" and would not longer start/run. DO NOT buy a used car from this dealership. More