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Kia of Frisco

Frisco, TX

4.5
136 Reviews

10220 TX-121

Frisco, TX

75035

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136 Reviews of Kia of Frisco

May 11, 2023

This place is a joke. Sent an email this morning about the availability of a used car. Was assured they had it and I made an appointment 45 minutes from the phone call. Go More

by Jack
Recommend Dealer
No
Employees Worked With
A ghost
February 15, 2023

Worked with Charlie Findley. Listed at 36310.00. Contract came back with dealer installed items (ie Perm Plate $899,LoJac $899 and Tint $499) bringing total before taxes and doc. More

by johnvett69
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
charlie Findley
December 30, 2022

I was told by the financial department that I didn't know how to work my email when I asked for my paperwork for my kia. I was promised a free car wash for a month and a free gas tank fill up and I never rec More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dj
Jan 09, 2023 -

Kia of Frisco responded

Hello Bob, Thank you for sharing. I apologize for your experience and for any inconvenience this caused you. If you are willing, I would like to discuss your visit in further detail so we may address this properly. Contact me at your earliest convenience at the email provided below. Kyle Wynn JamesWynn@Lithia.com Sales Desk Manager

November 05, 2022

They never answered my request for the age of the tires on this car that I was interested in. More

by acarguy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember the names.
October 22, 2022

Called to get my deposit back. The operator, Shirley, wouldn't transfer the call to a manager. Then started pretending that she couldn't hear me and hung up. It's been fifteen d More

by Frisco of kia sucks
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chair, Hunter, Kyle Wynn, Timothy Thompson, Clarissa
Nov 07, 2022 -

Kia of Frisco responded

Hello, Thank you for sharing your experience. Our goal is to provide customers with a professional experience. I would like to learn more about this situation if you are willing, please contact me at your earliest convenience at the email provided below. Kyle Wynn JamesWynn@Lithia.com

September 14, 2021

I HAVE PURCHASED MULTIPLE VEHICLES IN MY LIFE..... STEPHANIE IS SALES ASSOCIATE BY FAR..... NOT ONLY WAS STEPHANIE KIND AND POLITE BUT ALSO VERY KNOWLEDGEABLE..... IF YOU WANT A KIA.... GO SEE STEPHAN More

by KEVINJONESIAM2ND
Recommend Dealer
Yes
Employees Worked With
STEPHANIE
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