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Kia of Frisco
Frisco, TX
136 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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136 Reviews of Kia of Frisco
May 11, 2023
This place is a joke. Sent an email this morning about the availability of a used car. Was assured they had it and I made an appointment 45 minutes from the phone call. Go Sent an email this morning about the availability of a used car. Was assured they had it and I made an appointment 45 minutes from the phone call. Got 2 texts confirming the appt. Drove 50 miles round trip and arrived on time for the appointment. Waited a few minutes and then was told the car wasn't there. No one took the time or consideration to tell me the car had been sold. I suspect that is was sold days before. The car is still up on their site too. They even have a sign in the lobby highlighting recognition for their great customer service. They just wanted to get me in the door to try sell me another car. Walked out the door and will never go back for a new or used car. There are lots of options in the Dallas market to buy a car so go somewhere else to buy. More
by Jack
Employees Worked With
A ghost
February 15, 2023
Worked with Charlie Findley. Listed at 36310.00. Contract came back with dealer installed items (ie Perm Plate $899,LoJac $899 and Tint $499) bringing total before taxes and doc. Listed at 36310.00. Contract came back with dealer installed items (ie Perm Plate $899,LoJac $899 and Tint $499) bringing total before taxes and doc.fees of $38607.00. The dealership had added these items, prior to contact but did not included in advertised price.This is deceptive advertising. Stay away!. More
by johnvett69
Employees Worked With
charlie Findley
December 30, 2022
I was told by the financial department that I didn't know how to work my email when I asked for my paperwork for my kia. I was promised a free car wash for a month and a free gas tank fill up and I never rec how to work my email when I asked for my paperwork for my kia. I was promised a free car wash for a month and a free gas tank fill up and I never received neither. This kia dealership is very slow when it comes to buying a car or service. I was at the dealership for 8 hours just to buy a new car. I was charged $9,000 over msrp with all these add on like an app the turns on the car. More
by Bob
Employees Worked With
Dj
October 22, 2022
Called to get my deposit back. The operator, Shirley, wouldn't transfer the call to a manager. Then started pretending that she couldn't hear me and hung up. It's been fifteen d The operator, Shirley, wouldn't transfer the call to a manager. Then started pretending that she couldn't hear me and hung up. It's been fifteen days and they still haven't refunded my money. I left a review on another site and the manager who responded won't return by emails or calls. Don't give them any of your hard earned money. There are many reviews on Yelp and other sites where people are hard time getting their refundable money back. More
by Frisco of kia sucks
Employees Worked With
Chair, Hunter, Kyle Wynn, Timothy Thompson, Clarissa
September 14, 2021
I HAVE PURCHASED MULTIPLE VEHICLES IN MY LIFE..... STEPHANIE IS SALES ASSOCIATE BY FAR..... NOT ONLY WAS STEPHANIE KIND AND POLITE BUT ALSO VERY KNOWLEDGEABLE..... IF YOU WANT A KIA.... GO SEE STEPHAN STEPHANIE IS SALES ASSOCIATE BY FAR..... NOT ONLY WAS STEPHANIE KIND AND POLITE BUT ALSO VERY KNOWLEDGEABLE..... IF YOU WANT A KIA.... GO SEE STEPHANIE!!! More
by KEVINJONESIAM2ND
Employees Worked With
STEPHANIE
