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Kia of Carson
Carson, CA
2,523 Reviews
Kia of Carson is located off the 405 Fwy in Carson, CA.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 7:00 AM - 9:00 PM
Sunday 8:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 2,523 reviews
July 24, 2026
Tiffany was my advisor she is great service was fast and easy !!!! Will be back :) easy !!!! Will be back :) More
by Noshotlujan
Employees Worked With
July 24, 2026
Miguel helped me out a lot. Great guy. I would recommend him and kia or carson. Great guy. I would recommend him and kia or carson. More
by Shuttle528
Employees Worked With
July 22, 2026
Kia of Carson is trying to rip you off. Read this before you go. I worked with a salesperson named Concepcion. Their website listed the 2027 Telluride Hybrid EX FWD at $48,910, but after Read this before you go. I worked with a salesperson named Concepcion. Their website listed the 2027 Telluride Hybrid EX FWD at $48,910, but after a test drive, once I was already invested in the process, I was quoted $53,875, nearly $5,000 more than their own advertised price. They printed out a piece of paper with a lot of numbers on it, not clearly broken down, and when I asked to take it with me, I was refused. That should be a red flag for anyone shopping here. I pushed for a clear itemized document anyway, and once I finally got one in writing, I could see exactly what they were doing. What followed was a long back and forth because the math simply did not add up. Concepcion sent me a picture of a quote on her computer screen, and going through it line by line, I found they were listing discounts and rebates that were never actually being subtracted from the amount I would be financing. When I pointed this out, she insisted this was normal practice. It is far from normal, and in my understanding, it may actually be illegal. This kind of pricing may violate California consumer protection law, specifically the Unfair Competition Law (Business and Professions Code Section 17200) and the Consumer Legal Remedies Act (Civil Code Section 1770), both of which address advertising a discount that isn't actually applied to the price. When I asked them to remove an add-on I never requested, I was told it wasn't possible. I brought all of this directly to their General Sales Manager, Steve Shaban, and the price still didn't move. I've since filed complaints with Kia corporate and the state. Kia corporate sent back a generic boilerplate response, so I'm not expecting much to come of it, but I wanted other buyers to have this information before walking in. After leaving Carson, I went to Kia of Cerritos and worked with Serbie instead. Completely different experience: upfront pricing, an honest itemized breakdown, and no games. Cerritos priced the identical vehicle at $47,785, over $6,000 less than what Carson tried to charge me. I ended up buying my Telluride from Serbie, and it was the easiest, most transparent car buying experience I've had. If you're shopping for a Kia, save yourself the headache and go see Serbie at Cerritos instead." More
by ourdoggoose
Employees Worked With
July 20, 2026
James Henry sold me my first Kia in 2014, and I came back to buy my second car this month 2026. He is the best seller. Really makes you feel comfortable answers all your questions and guides you through out to buy my second car this month 2026. He is the best seller. Really makes you feel comfortable answers all your questions and guides you through out your whole purchase experience. More
by Arisandoval69
Employees Worked With
July 11, 2026
My service agent Cristina was excellent. Great service!! Was detailed with everything and communication was great. Great service!! Was detailed with everything and communication was great. More
by jmc_90019
Employees Worked With
July 10, 2026
IVE BEEN COMING HERE FOR THE LAST 3 YEARS. SO FAR SO GOOD. PRICES A LITTLE HIGH THOUGH SO FAR SO GOOD. PRICES A LITTLE HIGH THOUGH More
by Sassyshy26
Employees Worked With
July 01, 2026
Great customer service . Being a customer With Kia of Carson for over 15 years and I have always being treated like family from all the service personal and specially yuri S Being a customer With Kia of Carson for over 15 years and I have always being treated like family from all the service personal and specially yuri Sánchez . She’s amazing very knowledgeable and take care of my car needs More
by Estevanarias12
Employees Worked With
June 30, 2026
Just purchased my new ev6 a few months ago, finally had my first service. Luis villa assisted me. Service was fast my first service. Luis villa assisted me. Service was fast More
by STANJEE LEVI
Employees Worked With
