Melody Valdez

The service department was clean, and the new coffee machine was a plus! Great selection. Just needs snacks. The shuttle driver is also friendly. machine was a plus! Great selection. Just needs snacks. The shuttle driver is also friendly. More

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Staff is great super helpful my advisor was super knowledgeable and nice. The dealer is always clean and the new coffee machine is a great too. knowledgeable and nice. The dealer is always clean and the new coffee machine is a great too. More

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I came in for a simple service and the service advisor helped me address an issue I did not know was covered under warranty. Truly grateful. helped me address an issue I did not know was covered under warranty. Truly grateful. More

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Top tier customer service, everyone is professional. I got a complementary car wash and coffee with my service. 10/10 I got a complementary car wash and coffee with my service. 10/10 More

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I checked in my vehicle with Melody, she was able to get me a rental vehicle for the day while my vehicle stayed at the dealership for a recall. She was kind, & very knowledgeable. me a rental vehicle for the day while my vehicle stayed at the dealership for a recall. She was kind, & very knowledgeable. More

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Staff was friendly. check in and service was fast and efficient. nice lounge area as well. check in and service was fast and efficient. nice lounge area as well. More

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My service advisor was great! She was very knowledgeable and attentive. I’ll definitely be returning to this location. She was very knowledgeable and attentive. I’ll definitely be returning to this location. More

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The staff was extremely helpful and friendly. Would 100% recommend this service center to family and friends. Would 100% recommend this service center to family and friends. More

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I recently brought my vehicle in for service, and I had the pleasure of working with Melody. From the moment I arrived, they were professional, friendly, and incredibly knowledgeable. They took the time to the pleasure of working with Melody. From the moment I arrived, they were professional, friendly, and incredibly knowledgeable. They took the time to explain the recommended services in a clear and honest way, without any pressure. Throughout the process, they kept me informed with timely updates and even followed up after the service was completed to ensure everything was running smoothly. The work was completed on time and exactly as promised. It’s rare these days to find someone so dedicated to customer satisfaction. Thanks to Melody this was one of the best dealership service experiences I've had. I will definitely be returning and recommending Kia to others. More

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My service advisor, Melody was very professional and attentive. She answered all my questions and had my vehicle washed and ready in a timely manner. attentive. She answered all my questions and had my vehicle washed and ready in a timely manner. More

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