Keyes Lexus

Harrison was great and got me into my 6th Lexus! He stayed after hours to make sure everything was right and sold a car to my husband and I in the same evening. stayed after hours to make sure everything was right and sold a car to my husband and I in the same evening. More

Anthony was terrific. He is always responsive and caring. However, I was told by the girl that called to schedule my appointment to arrive at 8:45 am. I waited over 30 minutes in the line to be c caring. However, I was told by the girl that called to schedule my appointment to arrive at 8:45 am. I waited over 30 minutes in the line to be checked in. Upon obtaining my loan car from Enterprise, Boomi, the attendant told me I had 1/4 tank gas when in fact, I had only a range of 37 miles. I was uncomfortable driving with such little gas so I put in $10 of gas. Additionally, I am confused as to why the cars cannot be washed, at least on the outside? Maybe they laid off the car wash employees but it is not satisfactory. More

Bill Horvat has been my service person for several years and is always very professional and helpful. Had my car done early for me. thank you. and is always very professional and helpful. Had my car done early for me. thank you. More

Very easy, thank you. I miss the courtesy drive home and pick up due to covid19. It was difficult to get a ride. I liked the fact you sanitized the drivers area in the car, both before and after service. pick up due to covid19. It was difficult to get a ride. I liked the fact you sanitized the drivers area in the car, both before and after service. More

Bill Horvat was very nice and professional. Eddie Bakalian was very helpful really fantastic. My car was ready and I was standing out side, because Bill was busy with another customer. Eddie noticed Bakalian was very helpful really fantastic. My car was ready and I was standing out side, because Bill was busy with another customer. Eddie noticed I am waiting , he prepared my paper work. Thank you Eddie. More

Service was done as expected - time and quality wise. Agent was professional and helpful and provide me with answers to all my questions. Service was done on time Agent was professional and helpful and provide me with answers to all my questions. Service was done on time More

I have always loved Keyes Lexus and I drive all the from I have always loved Keyes Lexus and I drive all the from the South Bay. I had a bad experience with my service appointment, but Eddie was fantastic I have always loved Keyes Lexus and I drive all the from the South Bay. I had a bad experience with my service appointment, but Eddie was fantastic and remedied the problem. Daneisha helped my with my service and she was delightful, efficient and fun. More

The 6 month service on my 2020 Lexus ES300H was thorough and prompt. All the service personnel were courteous. I always enjoy working with Anthony Pastoral. and prompt. All the service personnel were courteous. I always enjoy working with Anthony Pastoral. More

Bill was professional and friendly as always. I have been going to him for years my first Lexus was a GS430 and I currently own an NX200t. going to him for years my first Lexus was a GS430 and I currently own an NX200t. More

Service was prompt and friendly. Anthony went above and beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. beyond. Car was ready before scheduled time and courtesy vehicle was available even thought I didn't reserve it before hand. More