Keyes Lexus

I love Lexus in Van Nuys, the service and attention from all the agents has been an excellent experience for me. I've been going to Lexus since 2012. We taken good care of my lexus. It's no surprise that m all the agents has been an excellent experience for me. I've been going to Lexus since 2012. We taken good care of my lexus. It's no surprise that my next car was a lexus. Sam & Chris were great, made the sicker shock of a new car a little easier. More

Danecia made my service appointment smooth and easy. I was impressed, she was very professional and not pushy at all. I would work with her again. was impressed, she was very professional and not pushy at all. I would work with her again. More

Super helpful, attentive and responsive staff! I took my NX300h in for servicing. In light of the current pandemic, I was impressed by their procedures to ensure a safe and sanitized experience. Prior to ta NX300h in for servicing. In light of the current pandemic, I was impressed by their procedures to ensure a safe and sanitized experience. Prior to taking possession of my vehicle for servicing, they sanitized the entire interior of the vehicle and laid down protective coverings on the driver's seat. The attendants were all wearing PPE so I immediately felt safe and secure. Their status update and communication was also stellar. I received regular status updates via text messages from Danecia and they completed the required service on time so I never had to call to check on my car. I would highly recommend Keyes Lexus for any Lexus owners out there! More

I can always trust my service adviser Ali Alrubaie. I am grateful he is part of the service team and why I bring my business! grateful he is part of the service team and why I bring my business! More

Great job. Service advisor was very helpful. I brought my car in and was helped right away. My service advisor called me and kept me the loop for status. my car in and was helped right away. My service advisor called me and kept me the loop for status. More

i was surprised . very good service. i appreciated how i was offered a rental car immediately . fast and easy. very happy with my experience . I was servicing 2 recalls on my vehicle was offered a rental car immediately . fast and easy. very happy with my experience . I was servicing 2 recalls on my vehicle More

Excellent service. My service consultant, Bill Horvat, is the best. He is friendly, courteous and a true professional that really recommends only service that is beneficial. is the best. He is friendly, courteous and a true professional that really recommends only service that is beneficial. More

Great fast service and fantastic people to work with at Keys Lexus and thank you for everything . I always know everything is being done as requested without fault Keys Lexus and thank you for everything . I always know everything is being done as requested without fault More

Bill Horvat at Keyes Lexus has been providing outstanding service for my cars for many years. He is unfailingly courteous and resourceful, finding solutions that are both high quality and cost effective. His service for my cars for many years. He is unfailingly courteous and resourceful, finding solutions that are both high quality and cost effective. His expertise is clear and he carries off a high pressure job with ease and a good sense of humor. Lexus and Keyes are fortunate to have him. More

Always top notch service at this dealership. Danecia is very thorough, calls with updates on my service and is very helpful. I know my car is in great hands and I can always feel safe driving my car away very thorough, calls with updates on my service and is very helpful. I know my car is in great hands and I can always feel safe driving my car away after it has been serviced. Thank you Danecia for always going above and beyond and delivering what you promise! More