Keyes Lexus

Dany Banayan (dishonest) Changed the agreed vehicle price as well as instructed finance dept. to add items not ok'd by us to our lease. Same complaints seen on yelp and BBB by other customers. Ramin Hakakian as well as instructed finance dept. to add items not ok'd by us to our lease. Same complaints seen on yelp and BBB by other customers. Ramin Hakakian promises to address issues but does not deliver. Still waiting for a resolution! More

Very efficient, friendly and knowledgeable representative who helped me with my 30K mile service. Was able to price match a quote from 2020. Got a rental car for 1/2 day so I don't have to wait. who helped me with my 30K mile service. Was able to price match a quote from 2020. Got a rental car for 1/2 day so I don't have to wait. More

Mike Nazari takes great care of us when we're in for servicing or any other needs. I feel he is friendly, professional, and honest. Thank you, Mike! servicing or any other needs. I feel he is friendly, professional, and honest. Thank you, Mike! More

Grateful for Bill Horvat who always takes good care of me and my servicing needs. Thank you to the professional and competent service teams. Appreciate you all! and my servicing needs. Thank you to the professional and competent service teams. Appreciate you all! More

Mike Nazari is a gem. Courteous, efficient, professional. Goes the extra mile. Provides a safe place to bring my car during a very hazardous time. Goes the extra mile. Provides a safe place to bring my car during a very hazardous time. More

Anthony always makes the experience easy --- very professional---The Keyes Service Team is one I would highly recommend!! I live in Glendale and driving to Van Nuys is a happy one. professional---The Keyes Service Team is one I would highly recommend!! I live in Glendale and driving to Van Nuys is a happy one. More

Shaw made the experience fantastic from first call til we drove away! I live in Marina Del Rey, but I went to your dealership specifically because Shaw shined above the closer dealerships and made me feel li drove away! I live in Marina Del Rey, but I went to your dealership specifically because Shaw shined above the closer dealerships and made me feel like I would be well taken care of and drive away happy. I’m so glad I followed my instincts. He was honest, friendly, customer oriented and had a level of integrity that I have not often found in the car business. Additionally, his manager Sam was equally great. And so was the man who did the financial paperwork. Thank you to the team at Keyes Lexus. We will be back for the next lease! More

Great service, super friendly and above all professional, very attentive, what was promises it delivered, very happy with this service, no doubt i will be using the service again very attentive, what was promises it delivered, very happy with this service, no doubt i will be using the service again More

What an amazingly easy and great experience. Sam was phenomenal and very comfortable to deal with.I will make Keyes Lexus my future car dealer phenomenal and very comfortable to deal with.I will make Keyes Lexus my future car dealer More

Once again the Keyes Lexus Service Dept did an excellent job. Michael Nazari and his team were professional, courteous, thorough. I highly recommend the Keyes Lexus Van Nuys Service Department. job. Michael Nazari and his team were professional, courteous, thorough. I highly recommend the Keyes Lexus Van Nuys Service Department. More