Key Scales Ford

New 2018 edge Dealer made the best deal possible and we upgraded to a premium model. Salesman Rich Rysell worked to get us the best deal possible. We are pleased wi Dealer made the best deal possible and we upgraded to a premium model. Salesman Rich Rysell worked to get us the best deal possible. We are pleased with the new vehicle. More

Great experience with no pressure. Buying at Key Scales was for us a great experience. Rich was attentive, pleasant, helpful, and with no pressure, letting us make our own choices. AND Buying at Key Scales was for us a great experience. Rich was attentive, pleasant, helpful, and with no pressure, letting us make our own choices. AND the finance experience was also pleasant and easy. After going to Key Scales Ford, we will be hard pressed to go elsewhere and would absolutely recommend Key Scales to everyone. More

Great sales people but. Salesman Jonathan Mahowald was great. Very knowledgeable about the vehicle we were interested in and very friendly. Manager Randy Lofton the same. No Salesman Jonathan Mahowald was great. Very knowledgeable about the vehicle we were interested in and very friendly. Manager Randy Lofton the same. No one was pushy and they let us decide on our own. Worked with us on the price until we were satisfied. Now for the not so great part. Finance person not so friendly and knew we were a long way from home so stuck us with a high interest rate. Wouldn't even discuss others. He said "if you don't like you can refinance somewhere else". I should have walked out but we wanted the car and I will refinance. Was a good buying experience almost ruined by the finance guy. More

very helpful Everyone we had contact with was pleasant and willing to help us find the car that we wanted. We were taken care of in a timely manner and drove out w Everyone we had contact with was pleasant and willing to help us find the car that we wanted. We were taken care of in a timely manner and drove out with a brand new car. More

Leasing a new vehicle Doug Faber was most helpful and made this experience one of the most enjoyable I have ever had. There was no pressure and when I had questions, they a Doug Faber was most helpful and made this experience one of the most enjoyable I have ever had. There was no pressure and when I had questions, they answered them in a polite and non-threatening way, unlike another dealer with whom I dealt. I am 100% satisfied with my experience and with the deal I received. More

Fred is very personable, knowledgeable and efficient. Fred makes every effort to locate a car with all the specifications his customers want. This is the 2nd car we have leased through him. We will be b Fred makes every effort to locate a car with all the specifications his customers want. This is the 2nd car we have leased through him. We will be back again! Thank you. More

Great Rich made the transaction smooth as silk!! Rich did a great job leading us through the transaction! Well done. Thanks 👍🎆😃 Will tell all my friends about the great tre Rich did a great job leading us through the transaction! Well done. Thanks 👍🎆😃 Will tell all my friends about the great treatment this team did for us.... More

Great place to buy a car I found my car on Key Scales website. It is a very good website. Easy to navigate and understand. I contacted Rich Rysell for a price quote and he con I found my car on Key Scales website. It is a very good website. Easy to navigate and understand. I contacted Rich Rysell for a price quote and he confirmed my illegibility for my discounts. His communications with me were very good. I notified the dealership that I would come and look at the car one evening. They parked the car under a canopy for me so that I could look at it and stay dry. Rich contacted me on Monday and offered to bring it to my house because I had concerns about my driveway. Once I decided to purchase the car the paperwork went smoothly. He gave me a thorough education on the features and warranties of the car. Now I'm driving with a smile on my face. Thanks Key Scales Ford. More

Very laid back and no pressure Rich was very personable and up front. He took great care of us. The process was quick from start to finish. I would recommend this dealership. Rich was very personable and up front. He took great care of us. The process was quick from start to finish. I would recommend this dealership. More

New car True pro. We have bought several autos from Key Scales and Fred. He know the cars and helps you thru the process of the purchase. He goes over all th True pro. We have bought several autos from Key Scales and Fred. He know the cars and helps you thru the process of the purchase. He goes over all the new things in the cars so that you understand how they work. If you have any questions later or need help he is there with answers. More