Key Scales Ford

Over the top! This is our second auto from Key Scales because of our age more than likely the last. Rich went over the top to help us. If God allows us a few more y This is our second auto from Key Scales because of our age more than likely the last. Rich went over the top to help us. If God allows us a few more years we will be back. More

Above & Beyond Went above and beyond what was expected to make for an excellent experience.Especially helpful while acquiring our State Farm insurance. Set up and ex Went above and beyond what was expected to make for an excellent experience.Especially helpful while acquiring our State Farm insurance. Set up and explained many of the features such as sync, gps, etc. More

Understanding Our salesman (Fred Almonte) listened to us - BOTTOM LINE! We expressed our desire to purchase a Ford Focus. Fred did not try to sell us a more expe Our salesman (Fred Almonte) listened to us - BOTTOM LINE! We expressed our desire to purchase a Ford Focus. Fred did not try to sell us a more expensive car or another model. He listened and understood our situation that we were both retired and wanted a second car for local driving. Fred was aware of our time table on that first visit. We wanted a very specific model with options and a specific vehicle color. We returned after our vacation for a second visit to review and test drive the cars he had chosen for us. Fred knocked it out of the park! Test drove the first car he showed us and it was a DEAL. We purchased our new 2018 Ford Focus and are very pleased. Thank you, Susan & Don Distler More

Great experience at Key Scales Ford This is our third vehicle from Key Scales Ford and have always been happy with each experience. Fred Almonte was super helpful! We will recommend t This is our third vehicle from Key Scales Ford and have always been happy with each experience. Fred Almonte was super helpful! We will recommend this dealership to anyone looking for a pleasant and fair car buying experience. More

Buying a new car Good experience, Rich Rysell made it easy for me to buy my car..A breath of fresh air. I told him what I wanted and that was it ,bought the car that d Good experience, Rich Rysell made it easy for me to buy my car..A breath of fresh air. I told him what I wanted and that was it ,bought the car that day! More

Fantastic Experience We wanted a very specific vehicle and low hassle process. Rich found exactly the vehicle we wanted, had it shipped in from out of state, and had all We wanted a very specific vehicle and low hassle process. Rich found exactly the vehicle we wanted, had it shipped in from out of state, and had all of the paperwork done and ready to go when we arrived. We visited the dealer once and were in and out in under an hour with our new vehicle. Thanks so much for treating us exactly as we wanted to be treated!!! More

Pleasure to deal with I wanted to make a point about customer service which seems to be a dying standard with the exception at Key Scales and Doug Faber... I shopped four F I wanted to make a point about customer service which seems to be a dying standard with the exception at Key Scales and Doug Faber... I shopped four Ford dealers to purchase my company a Ford Expedition Limited. Scales was by far the smoothest group to deal with and the best pricing. We are actually planning on purchasing two more vehicles from them even though they are 30 minutes further away than my closest dealer. More

Good buying experience Fred did an excellent job, making it possible for us to close the deal.We were very comfortable with his sales technique. We will be back. Fred did an excellent job, making it possible for us to close the deal.We were very comfortable with his sales technique. We will be back. More

A very pleasant buying experience. our ex perience at Key Scales Ford was a very pleasant experience. Our sales person (Rich Rysell) was very easy to work with. this is the second ca our ex perience at Key Scales Ford was a very pleasant experience. Our sales person (Rich Rysell) was very easy to work with. this is the second car we have bought from Key Scales. More

GREAT EXPERIENCE! TOTALLY PAINLESS NORMALLY, I'D RATHER GET A ROOT CANAL THAN TO DEAL WITH A CAR SALESPERSON. NOT THIS TIME FOR THE FIRST TIME. IT WAS ONE OF THE MOST PLEASANT EXPERIE NORMALLY, I'D RATHER GET A ROOT CANAL THAN TO DEAL WITH A CAR SALESPERSON. NOT THIS TIME FOR THE FIRST TIME. IT WAS ONE OF THE MOST PLEASANT EXPERIENCES IN CAR SHOPPING AND BUYING MY WIFE AND I HAVE EVER HAD, AND WE HAVE OWNED MANY NEW CARS OVER THE PAST 50 YEARS. HIGHLY RECOMMENDED! THANKS FRED ALMONTE; A REAL SALES PROFESSIONAL More