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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

June 25, 2018

new car buying experience The people at Key Scales were very friendly and helpful in my buying experience.. I would recommend this dealership to anyone looking to buy a vehicle More

by moneyman56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Angela Thompson, Bryan Gelfand, Brandy Morris, Wendy Taylor
Jul 11, 2018 -

Key Scales Ford responded

Thank you for the great review. We look foward to serving you and your friends in the future!

June 25, 2018

Very positive We met Fred while looking for a new vehicle.. we were trading in an older ford.He was pleasant. Knowledgeable and absolutely no pressure..we decided t More

by Bunkie8467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand, Brandy Morris
Jul 11, 2018 -

Key Scales Ford responded

Transactions at Key Scales Ford are more than just numbers. We are happy you were able to connect with Fred. Come see us next time for your car purchasing needs. Keep on cruising!

June 23, 2018

Best experience I’ve had with a purchase. Rich Rysell was very professional. Rich returned my call after inquiring online about my Ford Escape. We set up a time to test drive the vehicle. He w More

by Jackwyar
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
June 21, 2018

Outstanding Great service and attention to detail. The salesman, Fred Almonte, was knowledgeable and courteous. We would definitely recommend Key Scales to our fr More

by Philj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 22, 2018 -

Key Scales Ford responded

Thank you for giving us feedback on Fred's customer service. It is our pleasure to serve you and we look forward to seeing your friends in our store soon!

June 15, 2018

Good listener. Stan listened to all my wants, I've had other salesmen just tell me what they thought I should have. It gets tiring when nobody listens. More

by audjohn
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds
Jun 18, 2018 -

Key Scales Ford responded

Hello and thank you for choosing Key Scales Ford. We are so glad to hear that Stan met your expectations. Listening is a key part of our job for sure. Please don't hesitate to let us know how we can help you again. Thank you for leaving your comments.

June 15, 2018

Over the top! This is our second auto from Key Scales because of our age more than likely the last. Rich went over the top to help us. If God allows us a few more y More

by Cookie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Jun 18, 2018 -

Key Scales Ford responded

Thank you for choosing Key Scales Ford again! We appreciate your loyalty. It is great to hear Rich was able to get you into the vehicle you wanted. We hope to see you again soon.

June 14, 2018

Above & Beyond Went above and beyond what was expected to make for an excellent experience.Especially helpful while acquiring our State Farm insurance. Set up and ex More

by Big Red
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Brown , Jim Roberts
Jun 18, 2018 -

Key Scales Ford responded

Thank you for your recent review. We are so glad to hear you had a great buying experience with our dealership. We look forward to seeing you again in the future for your service needs. Thank you for choosing Key Scales Ford.

June 12, 2018

Understanding Our salesman (Fred Almonte) listened to us - BOTTOM LINE! We expressed our desire to purchase a Ford Focus. Fred did not try to sell us a more expe More

by Susan D.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The front desk receptionist was helpful and courteous. I don't know her name., Fred Almonte
Jun 15, 2018 -

Key Scales Ford responded

We try our best to listen to the needs of our valued customers! So happy to hear you noticed! Thank you for letting us know we exceeded your expectations! Please feel free to refer us to family and friends!

June 12, 2018

Great experience at Key Scales Ford This is our third vehicle from Key Scales Ford and have always been happy with each experience. Fred Almonte was super helpful! We will recommend t More

by FordEdge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 15, 2018 -

Key Scales Ford responded

Returning customers!!! We love it! Thank you for confidently referring us and please don't hesitate to reach out if we can be of any assistance to you!

June 09, 2018

Buying a new car Good experience, Rich Rysell made it easy for me to buy my car..A breath of fresh air. I told him what I wanted and that was it ,bought the car that d More

by Manny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Randy Lofton, Bryan Gelfand
Jun 12, 2018 -

Key Scales Ford responded

That sounds like a perfect car shopping experience and we love the confidence you have in your purchase decision! Thank you for taking the time to leave a great review! You know where to find us if we can be any further assistance!

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