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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

July 02, 2018

Great New Car Purchase My experience at Key Scales was exceptional. Allen O' Shea, Rich Rysell, and Jim Roberts are very personable taking time to explain all the nuances of More

by lp26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Angela Thompson, Jim Roberts, Allen O'Shea
Jul 11, 2018 -

Key Scales Ford responded

Thank you for providing comments about your experience with us. We hope you enjoy your vehicle and all it's features. We look forward to keeping you as a loyal customer!

July 01, 2018

New Car Purchase The individual sales people named Rich Rysell and another individual named Jonathan were the nicest people to work with. Jonathan showed us a few car More

by #1Dragginlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan , Rich Rysell, Bryan Gelfand
Jul 11, 2018 -

Key Scales Ford responded

Quick, friendly and thorough is the type of experience we want for customers. We are pleased to hear that you experienced these things while you purchased a car with us. Please send your friends our way so they can experience the same.

July 01, 2018

Stan was GREAT! I received an email from “Rich”, he was so informative! He gave me a price right away. Then I went to dealership ready to buy.. It was so simple! S More

by Hyatt0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand, Stan Reynolds
Jul 11, 2018 -

Key Scales Ford responded

Easy transactions with time spent ahead of time over email can sure make it simple! Thanks for letting us serve you! We hope to see you in the future!

June 30, 2018

3 cars in 30 days I Purchased day hard to find ford expedition Limited with captains chairs panoramic roof 22 inch wheels black on black out of six dealers I priced Key More

by Paul T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Faber
Jul 11, 2018 -

Key Scales Ford responded

We are so happy you had the confidence to buy your last 2 vehicles with us over the phone! It is our pleasure to help you find the vehicle you need at the price you like. We look forward to keeping you as a loyal customer!

June 30, 2018

Great experience at Key Scales Ford! We had a great experience buying our car from Key Scales Ford. Fred listened to our needs and spent time showing us all the features of the vehicle. T More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett, Bryan Gelfand
Jul 11, 2018 -

Key Scales Ford responded

Wow, thank you for the kinds words. Test drives, fair pricing and spending time to show the features enables you to feel good about your purchase. See us again if you're ever in the need for another vehicle.

June 25, 2018

new car buying experience The people at Key Scales were very friendly and helpful in my buying experience.. I would recommend this dealership to anyone looking to buy a vehicle More

by moneyman56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Angela Thompson, Bryan Gelfand, Brandy Morris, Wendy Taylor
Jul 11, 2018 -

Key Scales Ford responded

Thank you for the great review. We look foward to serving you and your friends in the future!

June 25, 2018

Very positive We met Fred while looking for a new vehicle.. we were trading in an older ford.He was pleasant. Knowledgeable and absolutely no pressure..we decided t More

by Bunkie8467
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Bryan Gelfand, Brandy Morris
Jul 11, 2018 -

Key Scales Ford responded

Transactions at Key Scales Ford are more than just numbers. We are happy you were able to connect with Fred. Come see us next time for your car purchasing needs. Keep on cruising!

June 23, 2018

Best experience I’ve had with a purchase. Rich Rysell was very professional. Rich returned my call after inquiring online about my Ford Escape. We set up a time to test drive the vehicle. He w More

by Jackwyar
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Jim Roberts
June 21, 2018

Outstanding Great service and attention to detail. The salesman, Fred Almonte, was knowledgeable and courteous. We would definitely recommend Key Scales to our fr More

by Philj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Jun 22, 2018 -

Key Scales Ford responded

Thank you for giving us feedback on Fred's customer service. It is our pleasure to serve you and we look forward to seeing your friends in our store soon!

June 15, 2018

Good listener. Stan listened to all my wants, I've had other salesmen just tell me what they thought I should have. It gets tiring when nobody listens. More

by audjohn
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds
Jun 18, 2018 -

Key Scales Ford responded

Hello and thank you for choosing Key Scales Ford. We are so glad to hear that Stan met your expectations. Listening is a key part of our job for sure. Please don't hesitate to let us know how we can help you again. Thank you for leaving your comments.

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