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Key Scales Ford

Leesburg, FL

4.6
1,597 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,597 Reviews of Key Scales Ford

May 01, 2018

Easiest car I have ever purchased! I had been surfing the web for some time, looking for a particular Ford Explorer. Key Scales Ford just happened to have the perfect car for my wife a More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Bryan Gelfand
May 11, 2018 -

Key Scales Ford responded

We are so pleased to hear we provide such a pleasant experience for you and your wife. Thank you for taking the time to let us know. We do hope you are still enjoying the new Explorer and look forward to helping you keep it maintained in our service department.

April 30, 2018

Great!!! My Mustang was the 25th new car I've purchased during my lifetime. Not all sales experiences were pleasant. Dealing with Doug Faber and the rest of t More

by DufferTom
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Faber
May 11, 2018 -

Key Scales Ford responded

Wow! That is a lot of car buying experience! We feel honored to have such great feedback from someone with your volume of experience. Thank you so much for choosing Key Scales Ford, and please let us know if we can further assist you!

April 28, 2018

Received Excellent Customer Purchasing Service My wife and I purchased a 2018 Ford Edge. Not only did the sales person, Robert Brown, make our purchase stress free, but he had many suggestions to More

by Greeneyedgirl13
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown -EXCELLENT!!!!!, Don Garrett, Bryan Gelfand
May 03, 2018 -

Key Scales Ford responded

That is so great to here. We appreciate the time you took to let us know about your experience. Enjoy that beautiful new car smell!

April 27, 2018

It's about the relationship that you establish. My wife and I purchased a new Ford Explorer from Doug Faber in December, 2017. It's now time to replace our second vehicle and there was never a qu More

by New Explorer Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Faber, Bryan Gelfand
Apr 28, 2018 -

Key Scales Ford responded

We love reading reviews like this! Thank you! We make every effort to treat our customers like family. Please check out our service department for the same great experience to keep your new Explorer maintained. You can book a service appointment by calling 352-787-3511.

April 25, 2018

So Easy I started out on the internet doing my homework on Escape models and options. I researched the value of my trade in. I was trying to be prepared to d More

by ZacNic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Bryan Gelfand
Apr 28, 2018 -

Key Scales Ford responded

Thank you for taking the time to leave your review. Next time skip the extra medication and come straight to us!

April 25, 2018

Pleasant experience in purchasing a vehicle Rich is well-versed in his product and answered all questions. Absolutely no pressure. He was willing to show us as many vehicles as needed in order f More

by Phil
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Apr 28, 2018 -

Key Scales Ford responded

We like to take the time required to help every customer walk away from our lot with zero buyers remorse after their purchase. We are so glad we could help you drive away with fit your needs! Thank you for letting us know we did a great job!

April 24, 2018

Enjoyable experience leasing another Edge from Key Scales . Our pleasant experience was in no small way do to the excellent and personal attention of Fred Almonte. His experience and knowledge of Ford products More

by Mr. Edge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Don Garrett
Apr 28, 2018 -

Key Scales Ford responded

Thank you for your kind review. When that lease is up, we hope we hope to provide you with the same great experience to find your replacement vehicle!

April 22, 2018

Thank You Mr.fred almonte Sr. Fred Almonte, worked really great at picking out the truck that I needed and was very helpful in telling me what the vehicle had and ask me if I th More

by whitetailterror
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell, Angela Thompson, Bryan Gelfand
Apr 28, 2018 -

Key Scales Ford responded

We appreciate you taking to the time to let us know about your great experience with us. You look great sitting in that new F150!!! Feel free to share your experience with your family and friends, we love referrals!

April 21, 2018

Fred and Doug are Supreme...visit them now...The BEST ! We had the best experience possible at Key Scales Ford...because of Fred and Doug. You will be happy o work with them! Thank you Fred and Doug! Al & More

by Al
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Doug Faber
Apr 28, 2018 -

Key Scales Ford responded

Thank you for taking the time to leave your kind response. Fred and Doug appreciate your feedback! Please share your great experience with your family and friends, we love referrals!

April 21, 2018

Professional, efficient and pleasant We experienced a very professional, pleasant transaction. Rich is very knowledgeable and helpful with no pressure. Bryan handled our financing effici More

by Charles Hallman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Bryan Gelfand
Apr 28, 2018 -

Key Scales Ford responded

We feel honored to have been able to help you with your vehicle purchase three times! Thank you for taking the time to leave us a great review regarding your experience. As always, we are happy to assist you and appreciate your business.

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