Key Scales Ford

Great customer service Fred Almonte was the best. He made my buying experience very enjoyable. Everyone at Key Scales was friendly and make my family feel right at home. Wou Fred Almonte was the best. He made my buying experience very enjoyable. Everyone at Key Scales was friendly and make my family feel right at home. Would always recommend them. Jim Roberts was also great.I love my new Ford Explorer More

Easiest car I have ever purchased! I had been surfing the web for some time, looking for a particular Ford Explorer. Key Scales Ford just happened to have the perfect car for my wife a I had been surfing the web for some time, looking for a particular Ford Explorer. Key Scales Ford just happened to have the perfect car for my wife and I. I requested info on the availability of the vehicle and received a response from Rich Rysell within minutes of hitting send. Seeing as the Explorer was available, my wife and I drove to the dealership. When we arrived, the Explorer was parked in the front where Rich met us to show it off and take us on a test drive. From that point on, my wife and I decided if we could get a reasonable price for our trade and 0% financing, we would buy the Explorer. Key Scales offered us a reasonable offer on our trade, 0% financing on the purchase and some additional offers and rebates to reduce the price. All in all, it was a very simple transaction. The management and finance people we friendly and efficient. We did not spend much time in the dealership before we drove off in our new Ford Explorer. Overall, I would rate this car buying experience as the most pleasant I have every experienced. Thank you Key Scales Ford!! More

Great!!! My Mustang was the 25th new car I've purchased during my lifetime. Not all sales experiences were pleasant. Dealing with Doug Faber and the rest of t My Mustang was the 25th new car I've purchased during my lifetime. Not all sales experiences were pleasant. Dealing with Doug Faber and the rest of the team was as good as I could ask for. More

Received Excellent Customer Purchasing Service My wife and I purchased a 2018 Ford Edge. Not only did the sales person, Robert Brown, make our purchase stress free, but he had many suggestions to My wife and I purchased a 2018 Ford Edge. Not only did the sales person, Robert Brown, make our purchase stress free, but he had many suggestions to offer in regard to various options and vehicles. He made the experience pleasant and we certainly will refer others to this dealership and to Robert. The manager, Don, also introduced himself to us and made sure everything was in order and we were pleased with every step of the purchase. We have not been to many dealerships that have given better purchasing experience than this dealership. More

It's about the relationship that you establish. My wife and I purchased a new Ford Explorer from Doug Faber in December, 2017. It's now time to replace our second vehicle and there was never a qu My wife and I purchased a new Ford Explorer from Doug Faber in December, 2017. It's now time to replace our second vehicle and there was never a question about where we would go. Doug treats us like family and makes the buying experience a pleasure instead of a chore. I retired as General Manager of a luxury SUV retailer in Alexandria, Virginia and wish that I had people like Doug working for me there; I might not have retired when I did... Charles Beck More

So Easy I started out on the internet doing my homework on Escape models and options. I researched the value of my trade in. I was trying to be prepared to d I started out on the internet doing my homework on Escape models and options. I researched the value of my trade in. I was trying to be prepared to deal with car salesmen. i doubled up on my blood pressure meds. Rich Rysell didn't fit the car salesman stereotype I expected. Rich answered all questions knowledgeably without being a pushy car salesman. The appraisal of my trade hit the high end of the value range of my 2012 Escape. Rich made an offer, i countered and he accepted my counter offer. Unfortunately my fav Ruby Red Metallic color was not in stock. Key Scales Ford found one at a Tampa dealer and got it here in two days. We drove our 2018 Escape Titanium home this afternoon. Key Scales Ford and Rich Rysell made the stressful task of car shopping and trading easy. . Thanks Rich and Key Scales Ford. More

Pleasant experience in purchasing a vehicle Rich is well-versed in his product and answered all questions. Absolutely no pressure. He was willing to show us as many vehicles as needed in order f Rich is well-versed in his product and answered all questions. Absolutely no pressure. He was willing to show us as many vehicles as needed in order for us to find the car we liked. More

Enjoyable experience leasing another Edge from Key Scales . Our pleasant experience was in no small way do to the excellent and personal attention of Fred Almonte. His experience and knowledge of Ford products Our pleasant experience was in no small way do to the excellent and personal attention of Fred Almonte. His experience and knowledge of Ford products help us to make informed decisions regarding our new Ford Edge. He scored some major points with my wife by finding the color she wanted. We appreciated his help in finding the right car and completing a new lease in a short amount of time. More

Thank You Mr.fred almonte Sr. Fred Almonte, worked really great at picking out the truck that I needed and was very helpful in telling me what the vehicle had and ask me if I th Fred Almonte, worked really great at picking out the truck that I needed and was very helpful in telling me what the vehicle had and ask me if I thought I might be interested in this vehicle. I said yes, he than went to get the vehicle to show me the vehicle. After "show and tell" of the vehicle he than asked me if I was still interested in it. I am now driving that F150 4x4 that I wanted all thanks to Fred and the Ford team. More

Fred and Doug are Supreme...visit them now...The BEST ! We had the best experience possible at Key Scales Ford...because of Fred and Doug. You will be happy o work with them! Thank you Fred and Doug! Al & We had the best experience possible at Key Scales Ford...because of Fred and Doug. You will be happy o work with them! Thank you Fred and Doug! Al & Jill More