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Key Scales Ford
Leesburg, FL
1,598 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,598 Reviews of Key Scales Ford
October 22, 2018
Helpful experience Overall the experience was great. Talked over the deal by emails, phone, and in person. Angela Thompson and Don Garret got our deal to the closest pay Overall the experience was great. Talked over the deal by emails, phone, and in person. Angela Thompson and Don Garret got our deal to the closest payment possible with our upside down trade. It was the financial banking institution who didn’t approve of the deal and left us disappointed in our final payment deal. With that said, our expectations of customer service weren’t fully met. Closing was a dragged out experience also with waiting time and complications of the system input. More
by ttcedge
Employees Worked With
Don Garrett, Angela Thompson
October 19, 2018
Excellent Courteous professional knowledgeable and prompt. I love doing business with professionals. I have worked with and for business before that did not tak Courteous professional knowledgeable and prompt. I love doing business with professionals. I have worked with and for business before that did not take care of their customers. It was a pleasure dealing with Fred and the Key Scales Ford team. More
by eford18
Employees Worked With
Fred Almonte
October 18, 2018
good service My experience was great. I am a widow and this is the second car Fred helped me with. He was extremely helpful in all aspects. My experience was great. I am a widow and this is the second car Fred helped me with. He was extremely helpful in all aspects. More
by Lbonn1948
Employees Worked With
Fred Almonte
October 18, 2018
No drama. just a fast and easy way to buy a car. Fred is friendly, knowledgeable and professional. It was a very smooth transaction and I will use Fred for my future automobile purchases. Additionall Fred is friendly, knowledgeable and professional. It was a very smooth transaction and I will use Fred for my future automobile purchases. Additionally, I will recommend Fred to my friends. More
by Jimbo
Employees Worked With
Fred Almonte, Rich Rysell
October 13, 2018
Very smooth transaction and no hassle. The whole process of buying a car was fast and easy. Sales person was knowledgeable, helpful and friendly. I will highly recommend him to friends and The whole process of buying a car was fast and easy. Sales person was knowledgeable, helpful and friendly. I will highly recommend him to friends and family. great experience. More
by sstewart
Employees Worked With
Fred Almonte
September 28, 2018
Two purchases in the last three years. Same great results! Rich Rysell Was knowledgeable, responsive, and Fair in my dealings with him on both of my vehicle purchases at Key Scales Ford. I am a no nonsense Rich Rysell Was knowledgeable, responsive, and Fair in my dealings with him on both of my vehicle purchases at Key Scales Ford. I am a no nonsense guy and both of my experiences with this dealership and Rich have been no nonsense. Keep up the great work! More
by Npeqlsnf
Employees Worked With
Rich Rysell, Jim Roberts
September 22, 2018
car buying A very good experience every one was excelent to work with. Have never had to wait for service with my last escape. very pleased with dealership A very good experience every one was excelent to work with. Have never had to wait for service with my last escape. very pleased with dealership More
by JoeandLenora2018
Employees Worked With
Fred Almonte, Don Garrett, Randy Lofton, Jim Roberts, Bryan Gelfand, Brandy Morris, Chris Webber, Allen O'Shea
September 22, 2018
Overall pleasant experience We just purchased our 3rd vehicle here. Fred Almonte and Angela Thompson in Sales and Jim Roberts in Finance made the experience seamless. Highly reco We just purchased our 3rd vehicle here. Fred Almonte and Angela Thompson in Sales and Jim Roberts in Finance made the experience seamless. Highly recommend! More
by Aurelia42
Employees Worked With
Fred Almonte, Angela Thompson, Jim Roberts
September 21, 2018
Purchase and delivery of new vehicle Excellent experience buying a new vehicle from Key Scales. I would be happy to recommend the dealership and sales personnel. I am happy with my new Excellent experience buying a new vehicle from Key Scales. I would be happy to recommend the dealership and sales personnel. I am happy with my new vehicle. More
by Marilyn
Employees Worked With
Fred Almonte, Rich Rysell, Jim Roberts
September 08, 2018
Second Purchase from Key Scales Ford A young man named Andrew Morton was the first person to approach me and talk about what I was looking for. I told him I had bought a Ford Edge there A young man named Andrew Morton was the first person to approach me and talk about what I was looking for. I told him I had bought a Ford Edge there in 2011 and was interested in getting a new car, either to buy or lease. He was great to work with, as was Fred Almonte who is mentoring Andrew. It was a stress-free experience, which is what I was looking for. In the end, after test-driving a beautiful Ford Fusion, I followed up by leasing this same vehicle. I'm really happy with my new vehicle and the staff at Key Scales Ford. More
by Linda 13 Grandkids
Employees Worked With
Andrew Morton, Fred Almonte, Bryan Gelfand
