Key Scales Ford

Sales This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about 100 miles away and the Edge ST I purchased was in route to their dealership. Jonathan was outstanding to work with. The day I picked up my ST, Jonathan was off that day, but came in to ensure everything went smoothly. I was about 20 minutes early and was met at the door and was informed that Jonathan was on his way. My experience with Jonathan and the others I interacted with, is what should be expected at all dealerships. More

2018 Ford Escape We purchased a Ford Edge earlier in the year, loved the car but the Edge was just too much for us to handle (my husband is in his late 80s and all the We purchased a Ford Edge earlier in the year, loved the car but the Edge was just too much for us to handle (my husband is in his late 80s and all the new technology was just too difficult for him). We went back to Key Scales and worked with Rich Rysell on trading in our 2015 Edge for a new 2018 Escape SEL. The Escape is much easier to handle, the color (Cinnamon Glaze) is nice and we both agree that the Navigation and Audio package is a lot easier to work with. We highly recommend Key Sales and especially Rich who worked with us on what we felt we needed in our new car. Got a great deal on the car, our trade-in value was what we were looking for, and all the discounts were greatly appreciated. We also worked with Sissy in completing all the paperwork (which drives everyone crazy) and drove our new escape out the door and on to new adventures. Thank you Rich for all your help. Looking forward to seeing you in the future. The McWilliams More

Purchase a new f350 Buying my new truck was a very nice experience. From arrival till driving away in new vehicle it was a great experience. Could not have asked for a b Buying my new truck was a very nice experience. From arrival till driving away in new vehicle it was a great experience. Could not have asked for a better salesman thanks key scales More

Fall Breakdown We were on our way home from a wonderful Orlando vacation when the transmission started going out on our SUV. We stopped at Key Scales Ford to see if We were on our way home from a wonderful Orlando vacation when the transmission started going out on our SUV. We stopped at Key Scales Ford to see if they could help. Of course on a Saturday there wasn't a regular mechanic on duty but the diesel mechanic came to see if he could help even though he said he knew nothing about regular transmissions. The lady in the service department was trying to help my husband get a rental vehicle to get us home and I was looking at new vehicles. We found a new one I liked and Mr. Almonte went above and beyond helping us. We hadn't eaten breakfast, thinking we would drive awhile and stop. Well we did stop but on Mr. Almonte. Everyone was so nice and helpful with the two young grandsons. When we were leaving we learned we had spent quite a bit of time talking to the owner and thinking she was an employee. Everyone was great. More

Fred was very professional. Our salesman, Fred Altamate, is the primary reason for our rating. Fred was very informative and answered all pf our questions. He made us feel comfor Our salesman, Fred Altamate, is the primary reason for our rating. Fred was very informative and answered all pf our questions. He made us feel comfortable in doing business with your dealership. More

No pushy sales! I just purchased a new Ford Explorer from Fred Almonte at Key Scales Ford in Leesburg Florida. This is my 2nd purchase from Fred. i previously bought I just purchased a new Ford Explorer from Fred Almonte at Key Scales Ford in Leesburg Florida. This is my 2nd purchase from Fred. i previously bought a 2013 Fusion Hybrid and absolutely love it and the customer service from Fred. That is why i returned to Fred to purchase a new Explorer Limited to replace a aging 2004 Eddie Bauer Explorer. Fred did not have one with the options i desired and Fred told me if i found one i liked to let him know and he could arange the deal. I visited with several other Ford dealers but none had what I wanted or were willing to sell to me at the price I was willing to pay! Two dealers would not honor their internet advertised price. So I started a internet search for a vehicle that had what I wanted at a reasonable price point. After a week of research I found what I wanted and gave the info to Fred and the rest is history! Thank you again Fred for the 2nd one More

Great dealership with great people.. We bought a new vehicle this past week and the experience could not have been better. Our salesperson Angela was so patient and competent. No pressu We bought a new vehicle this past week and the experience could not have been better. Our salesperson Angela was so patient and competent. No pressure at all. She explained every detail about the vehicle. The price was right and we were very pleased. Everyone who worked with us could not have been nicer. Joe and Cheri Felton More