Key Scales Ford
Leesburg, FL
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1,597 Reviews of Key Scales Ford
Friendly and helpful staff Just bought our 6th vehicle from Key Scales Ford and the 5th from super salesman Fred Almonte Sr. Fred helped us order our 2019 Transit Connect even Just bought our 6th vehicle from Key Scales Ford and the 5th from super salesman Fred Almonte Sr. Fred helped us order our 2019 Transit Connect even when the ordering guide wasn't available on line yet. We got exactly what we wanted on the vehicle. Sissy in financing was great too. We recommend Fred and the rest of the friendly staff at Key Scales. Great home town dealership! More
Wonderful Experience The buying experience was absolutely wonderful. Especially the transfer of items from my old car to my new car. It was done meticulously!!!! Even move The buying experience was absolutely wonderful. Especially the transfer of items from my old car to my new car. It was done meticulously!!!! Even moved my stick-on SunPass decal and positioned it in the EXACT location; definitely exceeded my expectations. Drew (Andrew Gonzales) was a joy to work with. He's personable and LISTENS very well. More
Excellent experience Everyone at the dealership was courteous, well informed and anxious to make our car purchase as easy as possible. This was the second car we purchased Everyone at the dealership was courteous, well informed and anxious to make our car purchase as easy as possible. This was the second car we purchased from them and we would not hesitate to buy there again. We recommend the dealer to all our friends. Fred Almonte was our salesman and we were very impressed with his knowledge of the vehicles and his willingness to show us different models until we found the right one for us. Rich in financing was very thorough with all the forms we had to sign and explained items we had questions about. More
Fantastic! Great sales rep. and teamwork approach. I like my experience to be exact, concise and business like when I buy a car. This salesman knows his vehicles and what each item on the vehicle does I like my experience to be exact, concise and business like when I buy a car. This salesman knows his vehicles and what each item on the vehicle does for you. The paperwork flow after purchasing is all done electronically on a desk top feature that can be viewed easily. The customer is then given a paper copy of all documents. This dealership also has a very good, if not great, service department that I dealt with on past cars. Overall, this company rates 5 of 5 stars! More
Great Experience We recently purchased a Ford Explorer from Key Scales Ford. Our sales person was Fred Almonte. We could not have been happier with the transaction. Fr We recently purchased a Ford Explorer from Key Scales Ford. Our sales person was Fred Almonte. We could not have been happier with the transaction. Fred was very accommodating and efficient as he located the exact car we wanted and brought it to his location. He kept in contact and provided updates when appropriate. He was a dream to work with! Once we moved on to the financing portion of the transaction, Sissy was very friendly and highly competent as well. Overall we could not be happier with the whole experience. More
Fun & Great Experience!!! Overall our experience with Andy Ford & Fred Almonte was EXCELLENT! Andy was very personable, funny and polite. His respect for us made us feel comf Overall our experience with Andy Ford & Fred Almonte was EXCELLENT! Andy was very personable, funny and polite. His respect for us made us feel comfortable and not pushed or harassed! He explained our new Edge to us in detail in the cold and rainy weather. Stayed with us till we were completely finished with our purchase. Fred was also great and took good care of us. Between the two of them they made our experience fun, comfortable, informative and personable!!! So thankful we ended up at Key Scales Ford! More
Terrible Dealership! Stay Away! I have never been so mistreated as I was at Key Scales Ford! The icing on the cake was when one of the Finance people called me a liar! Don't ever c I have never been so mistreated as I was at Key Scales Ford! The icing on the cake was when one of the Finance people called me a liar! Don't ever consider this dealership for a Ford purchase unless you want to get screwed, blued, and tatooed! More
Bought new Edge We went back to Fred Almonte to buy our 3rd Edge. Fred is kind, professional and easy to work with every time. He is always a great help and listens t We went back to Fred Almonte to buy our 3rd Edge. Fred is kind, professional and easy to work with every time. He is always a great help and listens to our wants and needs. He always comes through with the car that we want. More
Great Experience!!! Absolutely incredible experience. Andrew (Drew) G. was amazing. He was extremely thorough in explaining every answer to every question we asked and Absolutely incredible experience. Andrew (Drew) G. was amazing. He was extremely thorough in explaining every answer to every question we asked and then some. My mother said it was the best experience she had ever had at a car dealership, and going through company cars she has dealt with many. Drew will take great care of you! More
Sales This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about This review is for sales only, I have not used their service center. I worked with Jonathan for a few days before completing the sale. I live about 100 miles away and the Edge ST I purchased was in route to their dealership. Jonathan was outstanding to work with. The day I picked up my ST, Jonathan was off that day, but came in to ensure everything went smoothly. I was about 20 minutes early and was met at the door and was informed that Jonathan was on his way. My experience with Jonathan and the others I interacted with, is what should be expected at all dealerships. More