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Key Scales Ford

Leesburg, FL

4.5
1,598 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,598 Reviews of Key Scales Ford

January 05, 2019

Completely satisified, Exceptional service after the sale. Mr Rysell transferred personal items to the new vehicle. He also explained vehicle operation, and mated our phon More

by emery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny, Rich Rysell
Jan 06, 2019 -

Key Scales Ford responded

We are pleased to hear that your service was exceptional! We look forward to working with you again in the future.

January 05, 2019

Friendly and helpful staff Just bought our 6th vehicle from Key Scales Ford and the 5th from super salesman Fred Almonte Sr. Fred helped us order our 2019 Transit Connect even More

by Leesburgpeople
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sissy (finance), Fred Almonte
Jan 06, 2019 -

Key Scales Ford responded

You are a valued repeat customer. Thank you so much for your loyalty and for allowing us to provide you great service! We appreciate your kind words and appreciate your recommendations!

January 03, 2019

Wonderful Experience The buying experience was absolutely wonderful. Especially the transfer of items from my old car to my new car. It was done meticulously!!!! Even move More

by 2ndFusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzales,Jonny, Sissy.
Jan 06, 2019 -

Key Scales Ford responded

Thank you for your 5 star review and for your patronage. It is our goal to wow our customers and we are happy to hear that we did!

December 27, 2018

Excellent experience Everyone at the dealership was courteous, well informed and anxious to make our car purchase as easy as possible. This was the second car we purchased More

by rascal’s parents
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell, Fred Almonte, Don Garrett
Dec 30, 2018 -

Key Scales Ford responded

Customer referrals mean so much to us. We appreciate that you refer your friends to us and are so glad that you are a returning customer. Thank you for your patronage!

December 26, 2018

Fantastic! Great sales rep. and teamwork approach. I like my experience to be exact, concise and business like when I buy a car. This salesman knows his vehicles and what each item on the vehicle does More

by USMAREP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabrina in service. I can't recall the paperwork person but she was from Alaska who now lives in Florida., Rich Rysell
Dec 30, 2018 -

Key Scales Ford responded

Thank you for noticing our service and sales department. It is our aim to make each transaction personal and professional. Thank you for trusting us with service and your new car needs. We hope to see you again in the future!

December 26, 2018

Great Experience We recently purchased a Ford Explorer from Key Scales Ford. Our sales person was Fred Almonte. We could not have been happier with the transaction. Fr More

by RickandLynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Dec 30, 2018 -

Key Scales Ford responded

Thanks for letting us know about your experience. From searching for the right car to financing should be seamless experience and we are glad we hit the mark! Thank you for your business and we hope you to see you again for any of your service or purchasing needs.

December 22, 2018

Fun & Great Experience!!! Overall our experience with Andy Ford & Fred Almonte was EXCELLENT! Andy was very personable, funny and polite. His respect for us made us feel comf More

by BlackBeautyEdge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Ford, Sissy (in finance), Fred Almonte
Dec 30, 2018 -

Key Scales Ford responded

We are thankful you ended up at Key Scales Ford as well! We hope you are enjoying your new Ford Edge and are glad your experience was personable! It was our pleasure to serve you. We will see you again for your future needs!

December 22, 2018

Terrible Dealership! Stay Away! I have never been so mistreated as I was at Key Scales Ford! The icing on the cake was when one of the Finance people called me a liar! Don't ever c More

by Budley43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rich Rysell, Stan Reynolds
December 22, 2018

Bought new Edge We went back to Fred Almonte to buy our 3rd Edge. Fred is kind, professional and easy to work with every time. He is always a great help and listens t More

by Bob1933
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sissy closed with Bob, Fred Almonte, Lenore Spencer
Dec 30, 2018 -

Key Scales Ford responded

Thank you for being a returning customer! Having loyal employees like Fred keeps loyal customers like you coming back for another great experience. Enjoy your Ford Edge!

December 18, 2018

Great Experience!!! Absolutely incredible experience. Andrew (Drew) G. was amazing. He was extremely thorough in explaining every answer to every question we asked and More

by hortoz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzales
Dec 21, 2018 -

Key Scales Ford responded

Thank you for your business! We are happy to hear about your experience with Drew and our dealership! We strive to provide the best customer experience and it looks like we hit the mark! We look forward to seeing you again next time you have a maintenance need or to purchase a new vehicle.

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