Key Scales Ford

Helped find the perfect car for us. We put out a request for the car we wanted - white Ford Edge Titanium with both the 301a and elite option packages and ceramic interior. Multiple deal We put out a request for the car we wanted - white Ford Edge Titanium with both the 301a and elite option packages and ceramic interior. Multiple dealers were unable to find one for us. Ford Motor Company even searched the entire USA dealer inventory to no avail. Wouldn’t you know? Our local dealer, Key Scales Ford, located one for us and picked it up. Drew Gonzales was our very energetic, knowledgeable, and enthusiastic salesman. More

just what we needed because we are a return customer, looking for a fair trade and price on the Ford Explorer that we purchased ,thanks to salesmen Rich we got just what because we are a return customer, looking for a fair trade and price on the Ford Explorer that we purchased ,thanks to salesmen Rich we got just what we were shopping for More

Horrible dealership. Looking to buy a car? Anywhere else will give you a better deal. Service department is a complete joke. Nothing in stock and takes days to get anythin Looking to buy a car? Anywhere else will give you a better deal. Service department is a complete joke. Nothing in stock and takes days to get anything other then an oil change done. I’ve seen how they treat their employees and it’s amazing any of them still work there. I’ll be going elsewhere and so will everybody I know. Absolute worst customer service and advisors will promise you the moon and never deliver a single thing. However if you complain long enough they may give you a car wash. More

Lease return and purchase Treated with honesty, respect, and efficiency. I’m a repeat customer and have always been satisfied. When Rich wasn’t available, Fred Almonte steppe Treated with honesty, respect, and efficiency. I’m a repeat customer and have always been satisfied. When Rich wasn’t available, Fred Almonte stepped up. All my questions and concerns were satisfied. More

Very helpful Rich Rysell was great to work with. He got me exactly the car that I wanted. This was my second time to purchase from him. Rich Rysell was great to work with. He got me exactly the car that I wanted. This was my second time to purchase from him. More

We had a very comfortable experience, We had a relaxed, stress free time during our shopping and purchasing a new car at Key Scales Ford. Rich Rysell was patient with us as we looked at m We had a relaxed, stress free time during our shopping and purchasing a new car at Key Scales Ford. Rich Rysell was patient with us as we looked at many cars. He answered all our questions and helped us while we decided on a car. Thanks, Rich. More

Friendly, helpful service. Our sales rep was very informative, friendly and answered all our questions. I would recommend this dealership and particularly Rich to my friends and Our sales rep was very informative, friendly and answered all our questions. I would recommend this dealership and particularly Rich to my friends and family. Thanks for a pleasant experience. More

Great Folks! We purchased a 2017 Ford F-150 from Key Scales 2 years ago. Unfortunately, the truck was declared a Lemon by Ford. After having a disappointing time We purchased a 2017 Ford F-150 from Key Scales 2 years ago. Unfortunately, the truck was declared a Lemon by Ford. After having a disappointing time at a local Ford dealer to go through the Ford by-back program, we took the ride down to Key Scales. Our Salesman Fred Almonte Sr, and Sales Manager Randy Lofton went above and beyond to help us through the Vehicle Replacement process, even though they would be getting minimal money themselves from Ford. It required more forms/paperwork than a normal sale. They know how to treat their customers! More

above and beyond the staff at Key Scales are customer oriented and go out of their way to see the customer is pleased. After writing a contract, and submitting it to a the staff at Key Scales are customer oriented and go out of their way to see the customer is pleased. After writing a contract, and submitting it to a lender, Ford came out the next day with a better financing plan, and Johnnie in financing went the extra mile to get the previous contract returned and write up a new one saving me many thousands of dollars in interest More

First car for me to buy! Everything went so smoothly! Organized & efficient!! Friendly! Angela was so helpful & fun! It was a fun experience buying my own car at age 74!! Everything went so smoothly! Organized & efficient!! Friendly! Angela was so helpful & fun! It was a fun experience buying my own car at age 74!! A sports car!! More