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Key Scales Ford

Leesburg, FL

4.5
1,598 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,598 Reviews of Key Scales Ford

March 25, 2019

Very helpful Rich Rysell was great to work with. He got me exactly the car that I wanted. This was my second time to purchase from him. More

by fordrocks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Mar 26, 2019 -

Key Scales Ford responded

Congratulations on your new purchase! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

March 23, 2019

We had a very comfortable experience, We had a relaxed, stress free time during our shopping and purchasing a new car at Key Scales Ford. Rich Rysell was patient with us as we looked at m More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Mar 25, 2019 -

Key Scales Ford responded

Thank you so much for sharing your buying experience, Terry! Congratulations on your new purchase! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

March 22, 2019

Friendly, helpful service. Our sales rep was very informative, friendly and answered all our questions. I would recommend this dealership and particularly Rich to my friends and More

by Howard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Mar 25, 2019 -

Key Scales Ford responded

Thank you, Howard, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

March 18, 2019

Great Folks! We purchased a 2017 Ford F-150 from Key Scales 2 years ago. Unfortunately, the truck was declared a Lemon by Ford. After having a disappointing time More

by JimandPaula
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Randy Lofton
Mar 19, 2019 -

Key Scales Ford responded

Thank you so much for taking the time to write about your positive experience at Key Scales Ford! We are glad to hear that we helped ease your situation with the Ford buy-back program! We look forward to seeing you again in the future!

March 11, 2019

above and beyond the staff at Key Scales are customer oriented and go out of their way to see the customer is pleased. After writing a contract, and submitting it to a More

by jeffjoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie H financing, Stan Reynolds
Mar 12, 2019 -

Key Scales Ford responded

We are so happy to hear about your 5-star experience at Key Scales Ford! We greatly appreciate your business and look forward to your next visit with us!

March 01, 2019

First car for me to buy! Everything went so smoothly! Organized & efficient!! Friendly! Angela was so helpful & fun! It was a fun experience buying my own car at age 74!! More

by Sue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny, Angela Thompson
Mar 05, 2019 -

Key Scales Ford responded

Thank you for such a great review, Sue. Congrats on your purchase! It was such a pleasure serving you! See you next time!

February 25, 2019

Pleasant Experience No Pressure to buy Andrew Gonzales gave us a great experience with the purchase of our new vehicle. He was friendly and knowledgeable And very polite More

by Ginny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Gonzales Excellent , Don Garrett
Mar 05, 2019 -

Key Scales Ford responded

Thank you for such a great review, Ginny. It was a pleasure serving you! See you next time!

Mar 05, 2019 -

Key Scales Ford responded

Thank you for such a great review, Ginny. It was a pleasure serving you! See you next time!

February 19, 2019

Genuinely Honest Sales Team! We went to 7 different dealerships including this one this past weekend. Unlike the others, this dealership was over the top in providing excellence. More

by heathercattani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
February 17, 2019

Outstanding customer service with purchase of my new vehicl Don Garrett, Rich Rysell, and Angela Thompson were all very professional and most helpful,making my buying experience a pleasure, I strongly recommen More

by bensantillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Garrett, Rich Rysell, Angela Thompson
February 13, 2019

Works with the buyer. No high pressure sales. Patient. Great salesman. Patient with the customer. Willing to go the extra mile to make the buying experience comfortable and relaxing. Easy to talk to and is More

by Jimmy.joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Willmann
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