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Key Scales Ford
Leesburg, FL
1,602 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,602 Reviews of Key Scales Ford
May 30, 2019
2019 Ford Escape Fred Almonte made my first time purchasing a vehicle very easy. He was kind, helpful and he listened to what I wanted in a vehicle, I was treated well Fred Almonte made my first time purchasing a vehicle very easy. He was kind, helpful and he listened to what I wanted in a vehicle, I was treated well by the Key Scales team. Thank you! More
by Elaine
Employees Worked With
John Hideroa, Fred Almonte
May 27, 2019
Our New 2019 Escape Once again Key Scales Ford and Fred Almonte did an excellent job with our 4th ford purchase. All parts of our purchase went like clock work and we ar Once again Key Scales Ford and Fred Almonte did an excellent job with our 4th ford purchase. All parts of our purchase went like clock work and we are so pleased with our new Escape. Well done all of you. More
by Richard
Employees Worked With
Fred Almonte
May 25, 2019
vERY EXPERIENCED AND PROFESSIONAL. FRED ALMONTE IS SO KIND. HE REALLY LISTENED TO ME AND TOOK THE TIME TO FIND ALL THE REBATES AND DISCOUNTS HE COULD ,THEREBY ENABLING ME TO GET A REAL FRED ALMONTE IS SO KIND. HE REALLY LISTENED TO ME AND TOOK THE TIME TO FIND ALL THE REBATES AND DISCOUNTS HE COULD ,THEREBY ENABLING ME TO GET A REALLY NICE CAR AT AN EXCELLENT PRICE. HE KNEW HOW SCARY IT WAS FOR ME TO BUY A NEW CAR AND WAS PATIENT AND VERY GOOD AT EXPLAINING THINGS TO ME. HE IS A GREAT SALESMAN AND HUMAN BEING, THANKS, DANA B More
by dANA B
Employees Worked With
jonny hideroa FINACE MANAGER, VERY KIND, PATIENT AND HELPFUL, Fred Almonte
May 18, 2019
Excellent Experience Excellent experience. Rich was very professional, knowlegable, and helpful, as was his sales manager who helped my wife and me understand the full ben Excellent experience. Rich was very professional, knowlegable, and helpful, as was his sales manager who helped my wife and me understand the full benefits of trading in our other car. The finance person (James?) was also a credit to your organization. We visited several dealerships in our vehicle search. Yours was number one in all categories, especially professionalism, courtesy, friendliness, helpfulness, appearance, and vehicle price. And we love the car! More
by Henry
Employees Worked With
Rich Rysell
May 13, 2019
Purchase of new 2019 mustang GT I ordered my Mustang in December 2018 and it was delivered May 10th. Rich Rysell did a great job keeping me informed of the delivery status. The main I ordered my Mustang in December 2018 and it was delivered May 10th. Rich Rysell did a great job keeping me informed of the delivery status. The main problem for the delay was the steering wheel. Waited 2 extra months. More
by MustangGT2019!
Employees Worked With
Rich Rysell
May 07, 2019
New vehicle purchase Great experience, no pressure. Very efficient. The entire transaction was fast and easy, fair value for trade in. Thorough instruction on new vehicl Great experience, no pressure. Very efficient. The entire transaction was fast and easy, fair value for trade in. Thorough instruction on new vehicle including tech set up but not overwhelming. Well done More
by Dave
Employees Worked With
Randy Lofton
May 03, 2019
Excellent service Prices are great and the staff is very friendly. The car buying process was very easy and no pressure. I would recommend this dealership to anyone. Prices are great and the staff is very friendly. The car buying process was very easy and no pressure. I would recommend this dealership to anyone. More
by Heartlovenotes
Employees Worked With
Rich Rysell
May 03, 2019
Cannot get work done due to no staff. So took my vehicle into this waste of a time dealership. They said they couldn’t look at it for awhile. Apparently they can’t keep anybody in service So took my vehicle into this waste of a time dealership. They said they couldn’t look at it for awhile. Apparently they can’t keep anybody in service from what I was told. So there’s like 2-3 techs in the entire shop when 9 months ago it was full and they got work done! My question is this must be a management issue? But either way. I won’t be back. Ever. I’ll go to prestige where they have a shop full of people and will get the job done right the first time and in a timely manner. Also the advisor has no idea what she’s talking abut when it comes to the automotive field. Also another thing that looks bad on you. More
by Fordfan
Employees Worked With
Brandy Morris, Lenore Spencer
May 01, 2019
my Sales person Angela was excellent. I put my info on line as to what I am looking for and Angela at Key Scales was first to call me . I set up an aptt with her , she was extremely nice a I put my info on line as to what I am looking for and Angela at Key Scales was first to call me . I set up an aptt with her , she was extremely nice and product knowledgeable so I ordered a new mustang from her. Every one there was helpful and caring. I will service my car there to.. Ed Shambo More
by redhot
Employees Worked With
Drew, a wealth of product knowledge. , Don Garrett, Angela Thompson
April 29, 2019
My Recent Purchase This is a very professionally run organization. Each time I visited I was greeted timely by a friendly staff willing to provide assistance. The salesm This is a very professionally run organization. Each time I visited I was greeted timely by a friendly staff willing to provide assistance. The salesman, Fred Almonte answered all or our questions thoughtfully. The car sells itself. More
by Dickscalesford
Employees Worked With
Fred Almonte
