Key Scales Ford

Good experience overall! There was no pressure to purchase the Escape. Anna was our sales person who went out of her way to help us in the buying process. So cheerful, nice an There was no pressure to purchase the Escape. Anna was our sales person who went out of her way to help us in the buying process. So cheerful, nice and helpful! No stress with her! I had a dispute re the price I paid vs another dealership who advertised a few thousand less. Lenore called me and explained why the other dealership advertised the low prices. She was convincing, and I believed her. Jonny checked us out and was excellent and efficient. More

Great Experience Very pleased with our buying experience at Keyscales. Salesman Rich Rysell was very knowledgeable and went out of the way to make it an easy transacti Very pleased with our buying experience at Keyscales. Salesman Rich Rysell was very knowledgeable and went out of the way to make it an easy transaction. This is not the first time buying from Key Scales but each time was better than the last. I can't see them getting any better than this is was awesome. More

Actually a pleasant experience This dealer -- or at least Rich (who we dealt with) is a low pressure, customer oriented shop. My wife and I never felt pressured or rushed, our conce This dealer -- or at least Rich (who we dealt with) is a low pressure, customer oriented shop. My wife and I never felt pressured or rushed, our concerns were met with careful and polite responses, and everything was needed to know was explained in full detail. We were actually here because we did not have as good an experience trying to buy a car from another local dealer, so it was an appreciated change. More

Best car buying experience we have had. Drew was knowledgable and patient and let us work at our pace without being pushy. We were delighted with our purchase and the way everyone at Key Sca Drew was knowledgable and patient and let us work at our pace without being pushy. We were delighted with our purchase and the way everyone at Key Scales helped in the process. Well done Drew and thank you. More

Experience with purchase of auto We found dealing with the dealership very safe and satisfying . We especially enjoyed dealing with Rich Rysell on the purchase of our vehicle. Rich we We found dealing with the dealership very safe and satisfying . We especially enjoyed dealing with Rich Rysell on the purchase of our vehicle. Rich went over and beyond in his service to us with our purchase. My wife and I we’re confident of receiving the best deal possible for not only our purchase but also our trade in vehicle. They did what they said they would and there was never a hidden agenda. We are very pleased with our experience with Rich and the dealership. More

Governal Stan “The Man” Reynolds was wonderful to work with and was very patient with us. I would recommend him to any of our friends when looking for a car Stan “The Man” Reynolds was wonderful to work with and was very patient with us. I would recommend him to any of our friends when looking for a car More

2019 Ford Escape Fred Almonte made my first time purchasing a vehicle very easy. He was kind, helpful and he listened to what I wanted in a vehicle, I was treated well Fred Almonte made my first time purchasing a vehicle very easy. He was kind, helpful and he listened to what I wanted in a vehicle, I was treated well by the Key Scales team. Thank you! More

Our New 2019 Escape Once again Key Scales Ford and Fred Almonte did an excellent job with our 4th ford purchase. All parts of our purchase went like clock work and we ar Once again Key Scales Ford and Fred Almonte did an excellent job with our 4th ford purchase. All parts of our purchase went like clock work and we are so pleased with our new Escape. Well done all of you. More

vERY EXPERIENCED AND PROFESSIONAL. FRED ALMONTE IS SO KIND. HE REALLY LISTENED TO ME AND TOOK THE TIME TO FIND ALL THE REBATES AND DISCOUNTS HE COULD ,THEREBY ENABLING ME TO GET A REAL FRED ALMONTE IS SO KIND. HE REALLY LISTENED TO ME AND TOOK THE TIME TO FIND ALL THE REBATES AND DISCOUNTS HE COULD ,THEREBY ENABLING ME TO GET A REALLY NICE CAR AT AN EXCELLENT PRICE. HE KNEW HOW SCARY IT WAS FOR ME TO BUY A NEW CAR AND WAS PATIENT AND VERY GOOD AT EXPLAINING THINGS TO ME. HE IS A GREAT SALESMAN AND HUMAN BEING, THANKS, DANA B More

Excellent Experience Excellent experience. Rich was very professional, knowlegable, and helpful, as was his sales manager who helped my wife and me understand the full ben Excellent experience. Rich was very professional, knowlegable, and helpful, as was his sales manager who helped my wife and me understand the full benefits of trading in our other car. The finance person (James?) was also a credit to your organization. We visited several dealerships in our vehicle search. Yours was number one in all categories, especially professionalism, courtesy, friendliness, helpfulness, appearance, and vehicle price. And we love the car! More