Key Scales Ford

From the moment we walked into the dealership, it was obvious that the salesman and sales manger wanted to please us. They kept working with us until we had a deal which we felt was an excellent one. T obvious that the salesman and sales manger wanted to please us. They kept working with us until we had a deal which we felt was an excellent one. The dealership gives you a maintance plan for additional oilchanges, lube job and tire rotation with each deal. More

The service personnel were very attentive to my needs. They listened to my problem and tried very hard to get the vehicle to duplicate the situation. They researched the problem in the data base and gave They listened to my problem and tried very hard to get the vehicle to duplicate the situation. They researched the problem in the data base and gave the car a comprehensive check-out. I have confidence that the problem will not reoccur. The vehicle safety inspection report was gone over in detail with me--I liked this approach. I will return for service!!!! More

Fred was an excellent dealer to work with. He was not pushy in the least, which we had experienced at other lots and before actually purchasing, only called with a how were we doing question and did we h pushy in the least, which we had experienced at other lots and before actually purchasing, only called with a how were we doing question and did we have any questions. Fred made it quite clear that it was all about "us", not him. We will be return customers! Good job, Key Scales Ford. More

Our experience actually started with us having one of our Our experience actually started with us having one of our Mustangs in for service at your service department. We had called in to check on it but di Our experience actually started with us having one of our Mustangs in for service at your service department. We had called in to check on it but did not realize that it was after hours and the dealership was already closed. A few minutes after we had made a second call a nice young man by the name of Blake Kelly returned my call after noticing that my number had called twice. I had not left any messages but he was concerned that there was a problem. We were very impressed with this kind of attention even after hours. He explained that the service department was closed and that he would have them give me a call first thing the next morning. That is when I asked who I should talk to about the possibility of buying a new F-250. He said that he could also handle that for us. He made the buying experience so easy for us with no high pressure sales tactics and he was very knowledgeable about the trucks that we were looking at and once we finally made up our minds about which truck we wanted (this was tough because of the great selection and number of trucks to choose from)the purchase process was a breeze. It was a pleasure doing business with Blake. We look forward to the many years of driving pleasure we will have in our new turbo diesel F-250 4X4. It is a beautiful truck. Now if we can just get together on one of those new SHELBY's that you guys get in sometimes. Unfortunately this is the first new vehicle that we have bought locally. We have bought new Mustangs (two GT convertibles),T-Bird, and truck from out of state. I wish that we had tried you guys sooner. More

the greatest & easiest experience ever!!! the staffs the greatest & easiest experience ever!!! the staffs were very friendly, and allowed me my time to look around without hounding me. I needed it to b the greatest & easiest experience ever!!! the staffs were very friendly, and allowed me my time to look around without hounding me. I needed it to best fast and they went way out of their way to make it so. More

it was a great experince.a good price was advertized and they came through.a fair price was offered for trade and i accepted.god all around. they came through.a fair price was offered for trade and i accepted.god all around. More

The salesman, Chad Howell, was courteous and not pushy. Found him to be very helpful and honest. Would highly recommend Chad to friends and neigbors. Found him to be very helpful and honest. Would highly recommend Chad to friends and neigbors. More

I was very pleased with the experience of purchasing a car at your dealership....it did take more time than expected. I guess that's because of all the paperwork. I was pleased, that Jerry took the time t car at your dealership....it did take more time than expected. I guess that's because of all the paperwork. I was pleased, that Jerry took the time to show me all the things the car can do. What an amazing vehicle I must say. I never had a salesperson take so much time showing me how everything works. I really appreciated it. I plan on keeping the car for a long time. I'm having fun driving it and will, eventually, learn everything there is to know about it. Thanks again for everything. More

Joe was so very helpful and torough handling our problem. He asked a lot of questions And assigned the right person to solve our problem. He asked a lot of questions And assigned the right person to solve our problem. More

Your service department is quick & efficent. Your Your service department is quick & efficent. Your service advisors are polite & helpful. You do not always find this in a auto service garage. You c Your service department is quick & efficent. Your service advisors are polite & helpful. You do not always find this in a auto service garage. You could do something with your waiting room. Lincoln/Mercury of Longwood, Florida has a very confortable waiting room. More