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Key Scales Ford

Leesburg, FL

4.5
1,598 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,598 Reviews of Key Scales Ford

August 26, 2019

NEW car buying experience The whole staff was very knowledgeable and easy to work with. No pressure from the salesman or at closing. Thank you Rich for making buying a car More

by Escapeman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Aug 28, 2019 -

Key Scales Ford responded

Thank you for your feedback! We strive to bring you the best experience possible, so we greatly appreciate your response! We hope to see you again soon!

August 26, 2019

We cannot keep mechanics I would have given this dealership’s service department negative stars if able. This dealership’s service department is a JOKE!!!! My parent’s car, More

by Not Mechanical
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandy Morris
Sep 05, 2019 -

Key Scales Ford responded

Thank you for taking the time to share your feedback with us. We are disappointed to hear that your experience with our Service Department has fallen short of your expectations. We take matters such as these very seriously. We have passed your feedback along to our Management Team so that they can continue to work on improving their processes for our customers moving forward. We hope to regain your support in the future so that we can provide you with the top-notch service you deserve.

August 24, 2019

Best Service Ever I went on line and chose the Ford Edge I wanted. Rich Rysell contacted me and we talked back and forth to make sure it was the car I wanted. Rich an More

by Mimitosix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonny in financing, Rich Rysell
Aug 28, 2019 -

Key Scales Ford responded

We are so happy to hear about your 5-star experience! We greatly appreciate your business and look forward to your next visit with us!

August 22, 2019

My favorite dealer by far Bought my second truck today from key scales, 4 vehicles overall including family. The salesmen and staff here are beyond friendly and will do what th More

by JCCampfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 28, 2019 -

Key Scales Ford responded

Thank you so much for sharing your buying experience! Congratulations on your new truck! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

August 21, 2019

just looking The Ford Flex was on my wife's bucket list and we purchased a used one last year. I drive it on weekends and loved it. There was one at Key Scales i More

by Tappy13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 28, 2019 -

Key Scales Ford responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

August 18, 2019

We bought a car today with no pressure and very heplful sale We have purchased 3 different cars from this dealership from Fred Almonte and have always had a great experience and obviously have come back because More

by jerryb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 19, 2019 -

Key Scales Ford responded

Thank you so much for sharing this awesome review, Jerry! We greatly appreciate your business and loyalty! We try to meet and exceed the expectations of all our customers! We look forward to continuing to support you in the future.

August 15, 2019

The friendly dealership Key scales Ford My experience at Key scales Ford with my salesperson Fred Altamonte Sr was such a pleasant experience I would definitely recommend this to anyone look More

by Great experience 9530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Rebel, Fred Almonte
Aug 15, 2019 -

Key Scales Ford responded

We are so happy to hear that you had a great experience with us! We truly appreciate your business and look forward to your next visit!


August 12, 2019

Our "go to" place to buy a car After relocating to Florida from Illinois we have purchased two cars from Key Scales Ford. Our first, a Ford Escape was an excellent car - nev More

by John W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz (sales) and Jonathan Hideroa (finance), Don Garrett, Randy Lofton
Aug 15, 2019 -

Key Scales Ford responded

Thank you, John, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

August 11, 2019

Excellent sales person Anna Carroll Our sales person Anna Carroll was very pleasant to work with and was very helpful to work with and she made the process very easy. More

by tinas1357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Carroll
Aug 12, 2019 -

Key Scales Ford responded

We really appreciate you sharing your experience with us! We value your time and business and look forward to continuing to support you in the future.

August 06, 2019

Friendly, knowledgeable guidence Fred guided me every step of the way, answering questions in a kind, knowledgeable, and professional manner. He pointed me toward an automobile to s More

by Ashley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Aug 07, 2019 -

Key Scales Ford responded

Hi Ashley, thank you for sharing your experience. We are very happy to hear that you received the level of service we are dedicated to providing! We value your time and business and look forward to continuing to support you in the future!

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