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Key Hyundai

Jacksonville, FL

3.3
1,200 Reviews

4660-100 Southside Blvd

Jacksonville, FL

32216

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1,200 Reviews of Key Hyundai

February 17, 2013

Our family purchased a new Hyundai Elantra in January 2013. We dealt with Richard Rood. He is a real gentleman and a great person to deal with, He listened to all our needs and we made a deal in a ver More

by nanataylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Rood
February 07, 2013

I bought a 2013 Hyundai Enlantra in December 2012, my first NEW car in more than 20 years. The sales experience with Richard Rood was great, as was the financing with Terry. I would recommend them both, More

by old_spartan74
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rood
February 07, 2013

Mike went above and beyond to deliver my wifes new sonata about 3 years ago. He came to my workplace with the paperwork, and also delivered the car to my wifes workplace. We will without a doubt deal directl More

by georgia01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cain
February 04, 2013

Mike was personable and thorough. Our experience was very good. We feel we recieved a vehicle that was honestly priced and our trade-in was acceptably valued. Overall Mike, Terry, Eric and everyone at Key More

by Tim Mylod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cain
February 02, 2013

My family has been buying cars from Key (Williams) Buick since 1962. This dealership from the dealer to the detail people are first class. When you enter the dealership everyone is extremeley friendly and v More

by cgreene1943
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil Register Steve Baranco, Bryan Brown
January 31, 2013

Came from Indiana to visit Willie Handt. Was looking for a new vehicle. She recommended Bryan Brown for he has helped her for many years. I was very satisfied with his frienliness, attitude and knowledge. More

by ptertinek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
September 03, 2012

I live in Orlando, but my parents who live in JAX recently purchased their second car from Bryan Brown and raved about their experience. I was a die-hard Toyota driver in search of a new car, so on More

by cbfromorlando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
August 28, 2012

This is the worst dealer I have ever dealt with. They would not stand behind what the salesman had said. On the sales order they charged me 450.00 for a tag, when the tag price was only 110 they would no More

by gdspls
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry White
Apr 11, 2013 -

Key Hyundai responded

We apologize for the negative experience you had and appreciate your feedback as it lets us know where we can improve. I’m sorry for the miscommunication regarding the tag and dealer services fee. You can reach me at (904)642-6060 if you would like to discuss your experience with me personally. Thank you again for your feedback. -- Richard Goss, General Manager Key Auto Company.

August 15, 2012

My girlfriend went to Key looking to get a new Veloster. The first time she went I went with her. We met Alan Read and he was very friendly and knowledgeable about the car. He took us on a test drive and t More

by sepa8er
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Read
Apr 11, 2013 -

Key Hyundai responded

We apologize for the negative experience you had when trying to trade in your vehicle towards the purchase of a new one. I appreciate your feedback as it lets us know where we can improve. I’m sorry for the miscommunication regarding sight unseen appraisals. It should have been made clear to you that a sight unseen appraisal is only an estimate and subject to change based on the actual condition of the vehicle. We strive to be upfront and honest with our customers and apologize that you had a negative experience. You can reach me at (904)642-6060 if you would like to discuss your experience with me personally. Thank you again for your feedback. -- Richard Goss, General Manager Key Auto Company.

June 27, 2012

ronnie aylor was the best his customer service skills was unbeatable. thank you ronnie and to the rest of Key hyaundi. i do recommend that if you need your car serviced go to key hyaundi More

by ddarr3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Taylor
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