Key Hyundai
Jacksonville, FL
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1,200 Reviews of Key Hyundai
On June 7th 2012 I brought my car in for an oil change and New remote start kit to be put in, The oil change was done but they had to order the parts for the remote start. No big deal so I brought my car and New remote start kit to be put in, The oil change was done but they had to order the parts for the remote start. No big deal so I brought my car in to have the kit put in a week later and low and behold it was worth the wait. The customer service was great, the professionalism was outstanding and Ronnie Talor was even nice enouch to make sure I was happy with the remote start which Im very happy with I just have to bring 2nd key in to have it programmed. Over all service was Great and I dont mind coming here even though its a 45 min drive. I really appreciate all the great things you guys do for me!!!!!!!!!!!!! More
Brought my car in due to Engine light coming on from time to time and Morning start up even after letting the car run for maybe 3-5 min the acceleration is still not there and engine light came back on even to time and Morning start up even after letting the car run for maybe 3-5 min the acceleration is still not there and engine light came back on even after bringing it in 48 Hours earlier. I drive 96 miles round trip to get here and really hope its resolved soon. Customer service was great as always. More
All the employees at this dealership are very helpful and friendly. My car needed a new AC compressor and due to the high price quotes I recieved at other auto shops I kept putting it off. Key Hyundai offere friendly. My car needed a new AC compressor and due to the high price quotes I recieved at other auto shops I kept putting it off. Key Hyundai offered me the best price (which was $200 less then the other shops. The service and people here are amazing and I would definitley refer my family and friends. More
Ronnie M. Taylor, Service Advisor, was "Excellent". I felt the 10% discounted Price( including Taxes) for my 12,000 mile scheduled maintenance wasn't a "Great Price" so rated it "OK" or a "Excellent". I felt the 10% discounted Price( including Taxes) for my 12,000 mile scheduled maintenance wasn't a "Great Price" so rated it "OK" or a 3 versus a 5"...I felt $60 for replacing an "Air Filter" wasn't great and that was the primary reason for an "OK" or 3 rating versus a 5 (great) rating. In today's economy your consumer is forced to focus on "value" and expects its Dealer to understand how important delivering "value" to its customers is. Thanks. More
Great Customer service, great atmosphere, great overall Experience. Highly reccomended and greatly apprciated. Thanks Ronnie Taylor your customer service was Outstanding everytime I come here. Bravo Zulu!! Experience. Highly reccomended and greatly apprciated. Thanks Ronnie Taylor your customer service was Outstanding everytime I come here. Bravo Zulu!!!!!!!!!!!!!!!!!!!!! More
This dealership is truly amazing in every way. This is how car sales SHOULD be... I worked with Terry Sabo via email looking for a specific Santa Fe model/color etc for my aunt. I was actually working wit how car sales SHOULD be... I worked with Terry Sabo via email looking for a specific Santa Fe model/color etc for my aunt. I was actually working with several dealerships. Terry found the exact one she wanted on schedule to be delivered. He emailed me the shipping invoice with MSRP and Invoice prices with all options. No haggling at all. Straight invoice, no hidden fees etc. We had taken my aunts used car to CarMax for a quote, I'd done the research on Kelly Blue Book, Key gave us what we wanted with no hassle. Extremely smooth transaction. The customer service was amazing. Terry and his manager were both extremely friendly, knowledgeable and professional. I highly recommend this dealership. The general atmosphere and overall well being of the dealership is noticeable as soon as you walk through the door. After dealing with Hyundai of Orange Park (read my review) I couldnt have been more satisfied with Key. More
On January 19 2012 I needed an oil change and brought it in to Ronnie Taylor. The fact that Gray Callon took precious care of my Sonata was great. Ronnie was friendly along with everyone else who was at the in to Ronnie Taylor. The fact that Gray Callon took precious care of my Sonata was great. Ronnie was friendly along with everyone else who was at the desk but its just the little things that Ronnie Taylor and Gray Callon did which was washed the car which they really dont have to and the 10% military discount is always helpful in this time crises. I really hope these two guys get recognition for thier service if not it would really upset me. But thank you Key Hyundai, Ronnie and Gray. Bravo Zulu to you!!!!!!!!!!!! More
I needed a new car in August and decided to buy used. My son-in-law mentioned that Hyundai has a reputation for reasonably prices and suggested that I add them to my list of places to look. The weekend afte son-in-law mentioned that Hyundai has a reputation for reasonably prices and suggested that I add them to my list of places to look. The weekend after getting prices at a well know used car company, I tried Key Huyndai. A friend of mine worked with Bryan Brown and had wonderful things to say about him. So, I asked for him. I can honestly say that I have never had such a good experience buying a car. Bryan and I discussed my price point and he never once tried to steer me to a car outside of my budget. I've had my Santa Fe since August, and when I compare the price I paid and the price I was looking at for a used car, they are close (and I have a new car). Bryan worked hard to get me the best trade for my Saturn and the best price for my Santa Fe. I am very happy with my new car, and would hignly recommend Bryan as a salesman. More
Mike was a great employee to work with. He was not at all pushy, which we appreciated very much. We had a car to trade in and he and the other salesmen made the whole process painless for us and got us a gre pushy, which we appreciated very much. We had a car to trade in and he and the other salesmen made the whole process painless for us and got us a great deal at the same time! We will definitely be taking our car there for service and going there for any new car needs in the future. More
Robert sold me a car in 2000 and I drove it for 10 years. Purchased again in 2010 but from another dealership - what was I thinking? That car turned out to be a lemon and Robert facilitated the "buy-back" Purchased again in 2010 but from another dealership - what was I thinking? That car turned out to be a lemon and Robert facilitated the "buy-back" for me. Robert is the most knowledgeable, kind person and absolutely professional. He made this process as painless as it could be and went above and beyond my expectations. I am so pleased with Robert's manner and highly recommend Robert and Key Hyundai. Will never use another dealership. More