Back

Key Hyundai

Jacksonville, FL

3.1
1,203 Reviews

4660-100 Southside Blvd

Jacksonville, FL

32216

Directions

By Type

1,203 Reviews of Key Hyundai

December 14, 2013

Unbelievable buying exp. Fred was a friendly, direct, and very helpful from the start of the buying process to completion of sales. He even dropped the car off at my home once the sales was completed. Mr. Si More

by Dogs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Matthews and Robert Simmons, Fred Matthews
November 21, 2013

We've been buying new cars for over 30 years and the buying experience has always been a very stressful and unpleasant experience for us. However, Richard Rood and Eric and the entire staff at Key sure More

by bobbushb2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Rood
October 29, 2013

I visited this dealership to test drive a 1-year old BMW 128i. I had never done business with this dealer before and so was not sure what to expect. Turns out the car was pristine, the price was a steal, a More

by graham_sdi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Fox
October 20, 2013

We went in to look at the Hyundai Santa Fe and I had looked at a few other car dealerships. At Key I was treated with respect and all of the employees were so friendly and courteous. Bob D'Amelio (sales More

by patricias3361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob D'Amelio and Eric Thompson
October 10, 2013

We just purchased our 3rd car from Nelson. Every single time the customer service was outstanding and everyone was extremely helpful and friendly. This dealership truly goes above and beyond to help you ge More

by Ehart002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cabalerro, Nelson Caballero
September 30, 2013

I came into dealer to pick up my car from your service dept. We just moved here 3 weeks ago and on friday 9/27/13 my car broke down and I had to have it towed in. Thats when I met Sharon and she was so he More

by chazz724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Haigler 3
September 18, 2013

With my Hyundai lease coming to an end I came in to discuss my options for purchasing a new Hyundai. My sales representative was helpful at first, showing me new cars. However, when it came time to dis More

by Moniquek12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fox
Sep 20, 2013 -

Key Hyundai responded

We apologize for the negative experience you had and appreciate your feedback, as it lets us know where we can improve. I'm very sorry we lost your business and you felt as though you were treated poorly. It was not our intention. We hope you'll allow us another opportunity, in some capacity(service, etc.), to make up for your negative experience. Please let me know if I can be of any assistance in the future. You can reach me at (904)642-6060 if you would like to discuss your experience with me personally. Thank you again for your feedback. -- Richard Goss, General Manager Key Auto Company.

September 16, 2013

Buying the 2013 Elantra was the worst mistake Ive ever made. Key Hyundai sold me a car with faulty brakes even though the received a notice (TSB) 6 months before I bought my car. Then when I took the ca More

by cagreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fox
July 12, 2013

I went to Key Hyundai to get the tires rotated for the first time on my 2013 Sonata SE. Kirk Putnam took care of making sure my tires were rotated, fluids topped off, inspected and washed. It looked lik More

by razorman0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Putman
April 22, 2013

Wonderful dealership, no pressure or hassle, not to mention great prices! Would recommend anyone to go see salesman Henry and sales manager Robert, they are great guys with great bed side manners. More

by TylerSoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry,Robert,Donna
...
113
...