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Key Hyundai

Jacksonville, FL

3.3
1,200 Reviews

4660-100 Southside Blvd

Jacksonville, FL

32216

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1,200 Reviews of Key Hyundai

October 20, 2013

We went in to look at the Hyundai Santa Fe and I had looked at a few other car dealerships. At Key I was treated with respect and all of the employees were so friendly and courteous. Bob D'Amelio (sales More

by patricias3361
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob D'Amelio and Eric Thompson
October 10, 2013

We just purchased our 3rd car from Nelson. Every single time the customer service was outstanding and everyone was extremely helpful and friendly. This dealership truly goes above and beyond to help you ge More

by Ehart002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Cabalerro, Nelson Caballero
September 30, 2013

I came into dealer to pick up my car from your service dept. We just moved here 3 weeks ago and on friday 9/27/13 my car broke down and I had to have it towed in. Thats when I met Sharon and she was so he More

by chazz724
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Haigler 3
September 18, 2013

With my Hyundai lease coming to an end I came in to discuss my options for purchasing a new Hyundai. My sales representative was helpful at first, showing me new cars. However, when it came time to dis More

by Moniquek12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fox
Sep 20, 2013 -

Key Hyundai responded

We apologize for the negative experience you had and appreciate your feedback, as it lets us know where we can improve. I'm very sorry we lost your business and you felt as though you were treated poorly. It was not our intention. We hope you'll allow us another opportunity, in some capacity(service, etc.), to make up for your negative experience. Please let me know if I can be of any assistance in the future. You can reach me at (904)642-6060 if you would like to discuss your experience with me personally. Thank you again for your feedback. -- Richard Goss, General Manager Key Auto Company.

September 16, 2013

Buying the 2013 Elantra was the worst mistake Ive ever made. Key Hyundai sold me a car with faulty brakes even though the received a notice (TSB) 6 months before I bought my car. Then when I took the ca More

by cagreene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Fox
July 12, 2013

I went to Key Hyundai to get the tires rotated for the first time on my 2013 Sonata SE. Kirk Putnam took care of making sure my tires were rotated, fluids topped off, inspected and washed. It looked lik More

by razorman0424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Putman
April 22, 2013

Wonderful dealership, no pressure or hassle, not to mention great prices! Would recommend anyone to go see salesman Henry and sales manager Robert, they are great guys with great bed side manners. More

by TylerSoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry,Robert,Donna
March 11, 2013

I went looking for a new Genesis coupe, and was looking around for the best price out there, I spoke to Morgan and 20 minutes later I had the best price I found! Extremely friendly and helpful, I would re More

by HKStyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 23, 2013

Today I had the best experience purchasing a vehicle. I have been looking all over Jacksonville for over a month comparing all types of vehicles and pricing, from Honda - Ford - Kia - Nissan - and even oth More

by strikingskye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Brown
February 19, 2013

It had been a while since I stepped foot into a dealership and I honestly expected the worse. However, I received the complete opposite. When I arrived at the dealership I was promptly greeted by a More

by IMBJAX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Read
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