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Key Hyundai

Jacksonville, FL

3.3
1,200 Reviews

4660-100 Southside Blvd

Jacksonville, FL

32216

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1,200 Reviews of Key Hyundai

June 06, 2014

Great Experience Bought a new Santa Fe Sport and am very satisfied with the service provided by Key Hyundai. I feel I negotiated a good deal with the purchase and tra More

by ScottRichards
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Matthews, Fred Matthews
May 31, 2014

satisfied customer I was Very excited when I first went to Key Hyundai to purchase my NEW Tucson. I becam very disappointed with the first salesperson I encountered alth More

by cejennings
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Walton, Dale Walton
May 28, 2014

Fast, fun and friendly I recently purchased a 2013 certified preowned Hyundai. After few days I got some issue with tires when I came back to dealership and explain my compl More

by Iriska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department manager, Ronnie Taylor
May 29, 2014 -

Key Hyundai responded

Thank you very much for sharing your concerns with us regarding your recent Certified Pre-Owned vehcile purchase. We all feedback from customers very seriously. Upon receipt I spoke to our Used Car Manager and Hyundai Service Manager . When you returned to the dealership to discuss your concerns, one of our Hyundai certified technicians measured the tread depths of each of your tires and determined each tire had tread depth that exceeded the required minimum under Hyundai's Certified Pre-Owned program. Because the tires had more than the required tread depth to certify the vehicle , we did not replace the tires. I'd like to apologize that this buying experience did not live up to your expectations. Of course that is never our intent. I've asked our Hyundai Service Manager, Craig Reaves, to be your point of contact. If we can explain the Certified Pre-Owned policy in more detail or answer any questions, please don't hesitate to contact either of us. Terry Sabo Internet Director Key Buick GMC Hyundai (904)642-6060 terry.sabo@keyautocompany.com

May 28, 2014

Key Hyundai....Best vehicle purchasing experience ever! I love my new vehicle! The staff at Key Hyundai are extremely friendly and NO pressure!!! Best vehicle purchasing experience ever! I will definitel More

by darleensutton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Walton, Dale Walton
May 22, 2014

Best New Car Shopping Experience Dale went out of his way to make the buying experience none stressful. He worked within your budget limits without the high pressure tactics. THANKS. More

by borko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Walton, Dale Walton
May 19, 2014

Amazing first experience! Mike was extremely friendly, professional and helpful. This was my first car purchase and he went out of his way to help me. Everyone at Key Hyundai i More

by Carlaacedit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Banks
May 13, 2014

Return Customer This is the 2nd car I bought at Key Hyundai through Mike Cain-He has excellent customer service skills and is so friendly and helpful!! He strives to More

by spatrie520
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Cain
May 12, 2014

2014 New Car Sale Jane, my sales representative was extremely helpful, friendly and knowledgeable. She made the process easy. I bought the car and on my way home she ha More

by 1bartg1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jane, Jane Cruz
May 12, 2014

2013 Hyundai Tucson Over the weekend, my husband and I went to Key Hyundai to look for a newer car for our growing family. We worked with Mike Bates to find the right use More

by Nicolerowan88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Bates
May 03, 2014

Key Hyundai It was very easy to go into Hyundai and purchase a vehicle from them. They are very accommodating and will not nickel and dime you. What you see is wh More

by bdavis04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Brown
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