Key Hyundai

To purchase a car I went to purchase a car which I needed. I was greeted by Robert Simmons; very pleasant and professional. I was introduced to Jane Cruz (the sales lad I went to purchase a car which I needed. I was greeted by Robert Simmons; very pleasant and professional. I was introduced to Jane Cruz (the sales lady). She listened to my situation, checked my credit score (which isn't great). She brought a SUV (which I requseted) for a test drive. She was patient, very pleasant. She went beyond trying to put me in the type of vehicle I wanted. I was met with many road blocks but Jane Cruz, Robert Simmons, and Alan Read helped me face and overcome the many obstacles and gave me a deal I couldn't refuse with my not so great credit. This was the first time I tried purchasing a car and they made the experience a great one. Unlike the previous dealership I visited. I would recommend Key Hyundai Buick GMC to anyone. The dealerships are great! No pressure tatics. Employees that want what's best for the customer. That's who the employees at Key Hyundai is all about! More

Thomas was a great salesperson. I was very pleased with the experience at KEY. I never felt like Thomas was trying to "sell" me anything. He just listened and answered any questions I was very pleased with the experience at KEY. I never felt like Thomas was trying to "sell" me anything. He just listened and answered any questions I had. He seemed very genuine the entire time. I would recommend Thomas Logan. Seems like a good dude. I was also impressed with the politeness of any of many of the other employees/sales managers. All were very polite and didn't pressure me into buying immediately. More

Simple and Fair Michael Banks was very courteous and made the process of purchasing our 2015 Hyundai Elantra as simple as possible. This is the second vehicle purchas Michael Banks was very courteous and made the process of purchasing our 2015 Hyundai Elantra as simple as possible. This is the second vehicle purchased from Key and will likely not be our last. More

Purchased new car In a nutshell the dealership was fantastic across the board. Thomas Logan did a phenomenal job helping me get a great deal and made the process as smo In a nutshell the dealership was fantastic across the board. Thomas Logan did a phenomenal job helping me get a great deal and made the process as smooth as can be. See Mr. Logan if you want to purchase a car, he'll help you every step of the way. More

Rewarding In my mid 60's. BMW/Previous Infinity owner. Couldn't have been more pleased with the quality of customer service/knowledge that our rep, Tim Vollink, In my mid 60's. BMW/Previous Infinity owner. Couldn't have been more pleased with the quality of customer service/knowledge that our rep, Tim Vollink, gave us. He was extremely helpful, personable and, most importantly, completely competent. His assessment of our needs helped us to make the perfect decision--- leasing a 2015 Sonata. Very pleased with the auto. If the dealership is staffed with people like Tim, we will have an outstanding, long term relationship. More

Part of the family I purchased my first new vehicle from this dealership. I was not pressured and I was not forced to compromise on what I wanted in a vehicle all at pri I purchased my first new vehicle from this dealership. I was not pressured and I was not forced to compromise on what I wanted in a vehicle all at price I could afford. With our expanding family, we needed a second vehicle we came straight to Key Hyundai. Eric, Alan and Jeremy took care of my family and I. Our credit is less than perfect but you wouldn't have known that. This dealership treats you like a human being and not based on your financial or credit situation. When you walk in for service and you are greeted by name, that makes a difference! The finance manager or "uncle Alan" as my kids would say went above and beyond to get us into a vehicle. We could become billionaires tomorrow and I wouldn't purchase a vehicle from any other dealership! More

Leased 2015 Tucson Want to thank Brian Pfeifer and the staff at Key Auto Company for their expert assistance in my recent leasing of the 2015 Tucson. The experience was Want to thank Brian Pfeifer and the staff at Key Auto Company for their expert assistance in my recent leasing of the 2015 Tucson. The experience was awesome. More

2015 Genesis purchase I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I deal I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I dealt with listened to what I was looking for and showed me cars that met my desires. Tim was courteous, helpful, and knowledgeable. My experience overall was an excellent experience. More

we loved our experience! i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles ALL over the phone. on the day my husband came home from deployment to go pick out our new car - mr. brown had the "red carpet" treatment laid out for him, in parking a few cars in front for him to look at that we had discussed over the phone. i love my car, and have had it now for a year next week. on deployment number two now - and we will be seeing them again in a few weeks for our second vehicle! sidenote: the ONLY complaint i have is with hyundai motor finance. has nothing to do with key - but if they offer you hyundai motor finance, i would ask for someone else to finance through, if at all possible. they take far too long to process the payment you make. we make a payment on a monday, and it doesn't show up for sometimes 9 days later. More

Horrible Experience We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phon We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phone who then shuffled us into a small box of an "office" where we sat and stared at blank walls for 20 minutes while he helped someone else. We finally were handed the keys to the car and quickly told "Have a nice test drive." We enjoyed the test drive and were ready to buy the car. However, when we got back, we waited about 10 more minutes as every time our salesman would come to sit down with us, someone else would pull him away. We were finally passed off to another salesman who didn't even know we had a trade-in. After another 20 minutes, he sat down at the table and said, "Well, this isn't going to make you happy." They then offered me $8500 for my trade-in. Keep in mind that the trade value on my vehicle was $12,400 and there was one listed nearby for $17,000! Needless to say, we left and went to Hyundai of St. Augustine and purchased a newer model there! I won't return to any Key dealer! More