Key Hyundai

Purchased new car In a nutshell the dealership was fantastic across the board. Thomas Logan did a phenomenal job helping me get a great deal and made the process as smo In a nutshell the dealership was fantastic across the board. Thomas Logan did a phenomenal job helping me get a great deal and made the process as smooth as can be. See Mr. Logan if you want to purchase a car, he'll help you every step of the way. More

Rewarding In my mid 60's. BMW/Previous Infinity owner. Couldn't have been more pleased with the quality of customer service/knowledge that our rep, Tim Vollink, In my mid 60's. BMW/Previous Infinity owner. Couldn't have been more pleased with the quality of customer service/knowledge that our rep, Tim Vollink, gave us. He was extremely helpful, personable and, most importantly, completely competent. His assessment of our needs helped us to make the perfect decision--- leasing a 2015 Sonata. Very pleased with the auto. If the dealership is staffed with people like Tim, we will have an outstanding, long term relationship. More

Part of the family I purchased my first new vehicle from this dealership. I was not pressured and I was not forced to compromise on what I wanted in a vehicle all at pri I purchased my first new vehicle from this dealership. I was not pressured and I was not forced to compromise on what I wanted in a vehicle all at price I could afford. With our expanding family, we needed a second vehicle we came straight to Key Hyundai. Eric, Alan and Jeremy took care of my family and I. Our credit is less than perfect but you wouldn't have known that. This dealership treats you like a human being and not based on your financial or credit situation. When you walk in for service and you are greeted by name, that makes a difference! The finance manager or "uncle Alan" as my kids would say went above and beyond to get us into a vehicle. We could become billionaires tomorrow and I wouldn't purchase a vehicle from any other dealership! More

Leased 2015 Tucson Want to thank Brian Pfeifer and the staff at Key Auto Company for their expert assistance in my recent leasing of the 2015 Tucson. The experience was Want to thank Brian Pfeifer and the staff at Key Auto Company for their expert assistance in my recent leasing of the 2015 Tucson. The experience was awesome. More

2015 Genesis purchase I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I deal I recently purchased a 2015 Hyundai Genesis from Key Hyundai. I love my new Genesis and find to excellent quality. Tim Volink, the salesman I dealt with listened to what I was looking for and showed me cars that met my desires. Tim was courteous, helpful, and knowledgeable. My experience overall was an excellent experience. More

we loved our experience! i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles i'm not sure i clicked on the right person, but i do remember his last name being brown. throughout deployment, mr. brown helped me look for vehicles ALL over the phone. on the day my husband came home from deployment to go pick out our new car - mr. brown had the "red carpet" treatment laid out for him, in parking a few cars in front for him to look at that we had discussed over the phone. i love my car, and have had it now for a year next week. on deployment number two now - and we will be seeing them again in a few weeks for our second vehicle! sidenote: the ONLY complaint i have is with hyundai motor finance. has nothing to do with key - but if they offer you hyundai motor finance, i would ask for someone else to finance through, if at all possible. they take far too long to process the payment you make. we make a payment on a monday, and it doesn't show up for sometimes 9 days later. More

Horrible Experience We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phon We recently visited Key Hyundai to look at a 2011 Sonata Turbo. When we got there, we were introduced to the salesperson we had spoken to on the phone who then shuffled us into a small box of an "office" where we sat and stared at blank walls for 20 minutes while he helped someone else. We finally were handed the keys to the car and quickly told "Have a nice test drive." We enjoyed the test drive and were ready to buy the car. However, when we got back, we waited about 10 more minutes as every time our salesman would come to sit down with us, someone else would pull him away. We were finally passed off to another salesman who didn't even know we had a trade-in. After another 20 minutes, he sat down at the table and said, "Well, this isn't going to make you happy." They then offered me $8500 for my trade-in. Keep in mind that the trade value on my vehicle was $12,400 and there was one listed nearby for $17,000! Needless to say, we left and went to Hyundai of St. Augustine and purchased a newer model there! I won't return to any Key dealer! More

Excellent sales and service This was the fifth car purchased fro Key Hyundai and (as always) the friendliness and professionalism made it a pleasure. Their service department is This was the fifth car purchased fro Key Hyundai and (as always) the friendliness and professionalism made it a pleasure. Their service department is also excellent and I have been using the same advisor (Ronnie) for years. If you are looking for a new car, Hyundai is the car to buy and this is the place to buy it in Jacksonville. Jane Cruz could not have been more helpful in the buying process. More

awesome! This was my first time buying a car & it was awesome. I expected to feel pressured to buy but I didn't at all, Dale was awesome and he worked with us. This was my first time buying a car & it was awesome. I expected to feel pressured to buy but I didn't at all, Dale was awesome and he worked with us. The labor people (that clean the car and such before you drive it off) would get 1 star, but Dale helped out there too, he seemed really concerned. Thank you for making my first car buying experience awesome and thank you for always answering my e-mails! More

Painless This was, probably, the most enjoyable car buying experience. There wasn't pressure, hassle, or haggle. I was referred to Key Hyundai. I was told th This was, probably, the most enjoyable car buying experience. There wasn't pressure, hassle, or haggle. I was referred to Key Hyundai. I was told they had the best prices and were the nicest people. All of that is true. I would recommend this dealership to anyone. The sales guy I worked with was laid back and easy to work with, which, I very much appreciated More