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Key Acura of Gainesville

Gainesville, FL

4.8
120 Reviews
Welcome to Key Acura of Gainesville! A new addition and proud member of the Key Auto Group. Key Acura of Gainesville is proud to serve drivers from Ocala to Alachua with fine luxury vehicles sold by the experts who know them best! We want to help the drivers of northern Florida find and drive the vehicles of their dreams and we are dedicated to a friendly and enjoyable sales process that will be like nothing you've ever experienced before. Key Acura of Gainesville looks forward to the opportunity to amaze you!
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3435 N Main St

Gainesville, FL

32609

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Showing 120 reviews

April 25, 2026

The service rep was very courteous and service was performed in a very timely manner! More

by dfcmd56
Recommend Dealer
Yes
Employees Worked With
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lunn
April 25, 2026

Adam helped me checking my warranty for my flat tire, contacting the tow company, tire rotation, oil change and even washed my car. Great costumer service. Thank you?????????? More

by CJAIME
Recommend Dealer
Yes
Employees Worked With
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lunn
Apr 25, 2026 -

Key Acura of Gainesville responded

Hello, thank you for recognizing Adam’s support with your warranty check, tow coordination, tire rotation, oil change, and car wash. We’re glad your Acura MDX is taken care of and back on the road. Safe travels, and we appreciate your feedback. The difference is Key

April 25, 2026

I was looking for a great deal on a ‘25 ADX and they came through with their best possible offer from the get go. Other local dealers were almost 4k above when asked for their best offer. When the other de More

by miamishaps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morgan Westrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Beach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Costales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Key Acura of Gainesville responded

We’re delighted you appreciated our straightforward offer on the 2025 Acura ADX. Louis and our team were happy to arrange that home delivery and skip any back-and-forth. Thank you for your five-star review; enjoy your new ADX. The difference is Key

April 25, 2026

We bought our first SUV from Key Acura, and I have never experienced such a smooth and easy process. Erik showed us the vehicle we requested to see, and never pressured us to buy a different vehicle. Ever More

by DavidK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Yarell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Westrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Siebenaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Costales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik
Apr 25, 2026 -

Key Acura of Gainesville responded

David, thank you so much for sharing this. We’re thrilled to hear your first SUV purchase with us was such a smooth and pressure‑free experience. Erik and our entire team take pride in making the process easy, transparent, and centered on the customer’s needs — so it means a lot to see that reflected in your visit. We appreciate you choosing Key Acura for your purchase, and we’re honored to be your dealership of choice going forward. We look forward to helping you with all your future vehicles. — Louis Costales, General Sales Manager Acura of Gainesville

Apr 25, 2026 -

DavidK responded

Thank you for running such an honest and above the board car dealership.

Apr 25, 2026 -

Key Acura of Gainesville responded

Craig, thank you for the incredible review. We’re grateful you trusted us with your daughter’s new ‘25 ADX — helping a family make the right decision for their kids is something we take very seriously. I’m glad we were able to give you our best price upfront and make the entire experience simple, honest, and hassle‑free. Delivering the vehicle to your home was our pleasure, and we’re here for you, your daughter, and your whole family for anything you need going forward. We appreciate you choosing Acura of Gainesville and look forward to being your trusted dealership for many years. — Louis Costales, Acura of Gainesville

April 25, 2026

Angie and Robert, we’re both outstanding in their professionalism, the greeting of a new customer, and the attentiveness of any needs that might have arose. The store was exceptionally clean and the More

by chercurry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angie Dicks-Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Yarell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Key Acura of Gainesville responded

It’s wonderful to hear that Angie and Robert made your experience so professional and welcoming. We’re glad the clean environment and attentive service made buying your Honda Pilot pleasant. Enjoy your new vehicle and feel free to reach out if you need anything. The difference is Key

April 25, 2026

Manager Joe is a pleasure to work with. He has been helpful all the way. He is an asset to your team and has helped me understand the maintenance schedule for my car. I am pleased to work w More

by Conny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Siebenaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Key Acura of Gainesville responded

We’re thrilled to hear that Joe made your service experience so informative and smooth. It’s great that he helped you understand your Acura Integra’s maintenance schedule and provided excellent service. We look forward to assisting you again. The difference is Key

April 25, 2026

Process was very good when a reaching purchase price. The financial process took too long. More

by Sherri.hart0428
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Yarell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Westrich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Nova
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2026

Very Efficient On point with assisting with loaner with in/out service ???? I'm very pleased! More

by javonter1
Recommend Dealer
Yes
Employees Worked With
Kerry
Apr 24, 2026 -

Key Acura of Gainesville responded

Hi there, thanks for highlighting the efficient handling of your Acura RDX service and loaner vehicle. We’re happy everything went smoothly. We look forward to assisting you with any future service needs. The difference is Key

April 23, 2026

Had a great experience at Key Acura of Gainesville, will definitely go back again soon. More

by KNOTTV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Dicks-Newman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Yarell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Westrich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Siebenaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Costales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2026 -

Key Acura of Gainesville responded

Thank you so much for the great feedback! We’re thrilled to hear you had an excellent experience with our team. We look forward to welcoming you back to Key Acura of Gainesville again soon — and we truly appreciate you choosing us. — Louis Costales, General Sales Manager Acura of Gainesville

April 21, 2026

Honestly, I had a great experience. I went in not knowing much about what I wanted, Jose took the time to understand what I needed instead of just pushing whatever was on the lot. They More

by shawnmlayton
Recommend Dealer
Yes
Employees Worked With
Jose and Morgan
Apr 21, 2026 -

Key Acura of Gainesville responded

It’s wonderful to hear our team guided you through your Acura options and provided clear information without any surprises. We appreciate your trust in our financing process and your confidence in returning for a future purchase. Looking forward to assisting you again when you’re ready. The difference is Key

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