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Key Acura of Gainesville

Gainesville, FL

Overview
Employees
Reviews
Vehicles
4.8
86 Reviews
Welcome to Key Acura of Gainesville! A new addition and proud member of the Key Auto Group. Key Acura of Gainesville is proud to serve drivers from Ocala to Alachua with fine luxury vehicles sold by the experts who know them best! We want to help the drivers of northern Florida find and drive the vehicles of their dreams and we are dedicated to a friendly and enjoyable sales process that will be like nothing you've ever experienced before. Key Acura of Gainesville looks forward to the opportunity to amaze you!
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3435 N Main St

Gainesville, FL

32609

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Showing 86 reviews

March 15, 2026

Very professional! I knew what was going on every step of the way. All items were approved before any work was done. Will definitely be back! More

by Mollymiller09
Recommend Dealer
Yes
Employees Worked With
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lunn
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Mar 15, 2026 -

Key Acura of Gainesville responded

Thanks for the kind words. Adam and our team are glad you felt informed and that every item was approved before service on your Toyota Camry. We look forward to serving you again. The difference is Key

March 11, 2026

Excellent Excellent experience, even made sure I had a loaner car to get to my appointments while my car was being serviced. More

by Jaynawhittaker
Recommend Dealer
Yes
Employees Worked With
Joe
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Mar 11, 2026 -

Key Acura of Gainesville responded

It’s great to know your Acura TLX service went smoothly and that the loaner car kept you on schedule. Thanks for the five-star review, and we look forward to helping you again. The difference is Key

March 07, 2026

Key Acura has always been a great experience for me when it comes to servicing my TLX Type S. They were prompt, kept me informed every step of the way and treat my family and I really well. More

by fmlledo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Siebenaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2026 -

Key Acura of Gainesville responded

Thank you for trusting us with your Acura TLX Type S. We’re glad our team kept you informed throughout the service and provided prompt attention. It’s great to hear your family felt welcome and well cared for. The difference is Key

March 07, 2026

Angie and Morgan were attentive, nice, and willing to stay open a few extra hours for us to buy my new car. No issues and very welcoming. More

by sydneyjthomas
Recommend Dealer
Yes
Employees Worked With
Angie
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Mar 07, 2026 -

Key Acura of Gainesville responded

Thank you for the 5-star review. We’re glad our team could stay late to help you find your new Acura and provide a welcoming experience. Enjoy your vehicle and please reach out if there’s anything else we can do. The difference is Key

March 02, 2026

Great support, cordiality, technical knowledge and communication! I appreciate his flexibility and guidance through the services required! More

by ecademartori
Recommend Dealer
Yes
Employees Worked With
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lunn
Report | Print
Mar 02, 2026 -

Key Acura of Gainesville responded

It’s wonderful to hear that Adam’s technical knowledge and communication made your service experience smooth. We’re glad he was flexible and guided you through the required maintenance. Thank you for choosing us for your Acura RDX service. The difference is Key

February 28, 2026

Very efficient & polite He created us immediately, kept us informed with updates. Cleaned the car?? More

by CONNIS63
Recommend Dealer
Yes
Employees Worked With
Can't remember his name
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Mar 01, 2026 -

Key Acura of Gainesville responded

It’s wonderful you found our team efficient and polite. We’re glad we could fit in your Acura RDX service right away, keep you informed, and return your vehicle clean. We look forward to serving you again. The difference is Key

February 27, 2026

Best service in Gainesville I tell all my friends to use them Great group of people More

by johnsonsw
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Siebenaler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2026 -

Key Acura of Gainesville responded

We’re delighted you consider us the best choice in Gainesville for Acura RDX service. Thank you for recommending our team to your friends. The difference is Key

February 21, 2026

Always top-tier service provided by your service team Your service team always provides excellent service to me and my vehicle. They're always professional courteous and helpful. More

by Shecleansforyou
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kerry Barr
Report | Print
Feb 21, 2026 -

Key Acura of Gainesville responded

Thank you for recognizing our team’s professionalism and helpfulness when servicing your Acura RDX. We’ll share your praise with Kerry and the rest of the crew. Please let us know when you’re ready for your next appointment. The difference is Key

February 21, 2026

Wonderful customer service great management the manager Joe and Kerry were helpful as well. Joe Kerry and Adam our a phenomenal team that cares for their customers and help get the job done More

by Justjazzy33
Recommend Dealer
Yes
Employees Worked With
Adam Lunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Lunn
Report | Print
Feb 21, 2026 -

Key Acura of Gainesville responded

We’re grateful you noticed our team’s dedication to getting the job done on your Acura MDX. Adam appreciates your kind words and we’re glad our managers’ support made a difference. We look forward to assisting you again. The difference is Key

February 21, 2026

The service department provides excellent vehicle service, fair pricing, and outstanding customer service. They truly go above and beyond. More

by LLCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kerry Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Detailers were excellent as well.
Report | Print
Feb 21, 2026 -

Key Acura of Gainesville responded

Hearing that our service department provided excellent care for your Acura TLX with fair pricing and attentive support brightened our day. Kerry and the rest of our team appreciate your recognition of our efforts. Thank you for trusting us with your TLX. The difference is Key

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