Ken Harvey's Dublin Honda
Dublin, CA
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246 Reviews of Ken Harvey's Dublin Honda
We came on Monday to buy one vehicle. Had such a great experience, wecame back tuesday for a second vehicle. Allan worked rediculously hard to make two deals fit our needs! experience, wecame back tuesday for a second vehicle. Allan worked rediculously hard to make two deals fit our needs! More
Brad was very helpful when I went in to get my oil changed. He also noticed a chip on my windshield and was concerned that if he had the vehicle washed that it might crack it and he was SURE to let me changed. He also noticed a chip on my windshield and was concerned that if he had the vehicle washed that it might crack it and he was SURE to let me know of this danger. He is a very knowledgable person and I would recommend my friends and family to go see him anytime!! I will definitely be going back to Ken Harvey's Dublin Honda due to the helpfulness and respect that I received. As a younger person, sometimes I am not taken very seriously, but Brad made sure not to make me feel this way. Thank you for making a simple thing like an oil change a great experience!! More
The experience from walking onto the lot to driving away was very positive. Garry was very friendly and professional. No high pressure sales tactics, flexible negotiation on trade-in options we presented was very positive. Garry was very friendly and professional. No high pressure sales tactics, flexible negotiation on trade-in options we presented and a very easy credit app process. Allowing our two young kids to be included on the test drive of the mini-van was great. More
Best experience in the worst case scenario. Flat tire on the way to camping on Friday before Labor Day weekend. Brad was able to move things quickly to help get us on the road again. Didn't catch name if me the way to camping on Friday before Labor Day weekend. Brad was able to move things quickly to help get us on the road again. Didn't catch name if mechanic working on our car but he worked through his lunch to help us get out quickly! Thanks so much for all the help and the speediness of the work. Words cannot describe how happy and grateful we are to you all! More
Kipp's honesty and relaxed demeanor is a stark contrast to the high-paced profit-driven attitude received at other Bay Area dealerships. Both Honda and Ken Harvey should be proud to have someone like him to the high-paced profit-driven attitude received at other Bay Area dealerships. Both Honda and Ken Harvey should be proud to have someone like him on their team. Visiting the service desk multiple times for your primary baby-mover, not knowing how long it will be in for, is taxing to say the least. Having an open, personable employee to smooth things over is worth it's weight in gold. Mike More
Roberto assistance was so great that because of him we bouht a new car. Dublin Honda should be very proud of this person and hope that they agree with me. bouht a new car. Dublin Honda should be very proud of this person and hope that they agree with me. More
We were in the market for either a Fit or an Insight. We knew that the most important thing for us was gas milage, as we drive a lot, so the Insight was our first choice. However, we were more familiar with knew that the most important thing for us was gas milage, as we drive a lot, so the Insight was our first choice. However, we were more familiar with the Fit - as you see so many out there, and almost no Insights out there. Roberto was great! He literally let ourself explore both cars for as long as we needed, but was always there right when we had a question. He was very knowledgeable of both cars, and made us feel like we were dealing with a family member (really!). After a lot of pressing-here, moving-that, looking-there... and a asking a lot of questions to Roberto... we decided to go with the Insight! And at the buying time, Roberto felt more like our personal lobbyist rather than a salesman. He was always on our side trying to give us the best price matching prices we had found on the internet previously, and helping us work with the financing rep within our own limitations. I highly recommend Dublin Honda - I'm sure other salesman there are great too... but just ask for Roberto, he's outstanding! More
Brought in my 08 CRV into service for a noise I was experiencing and everyone was so nice and very attentive. I even spoke to the service manager who was extremely nice. Best experience I have ever h experiencing and everyone was so nice and very attentive. I even spoke to the service manager who was extremely nice. Best experience I have ever had at a dealership before and will definately recommend to family and friends. I will be back for all my service needs. Thank you Dublin Honda. More
We brought in our 2009 pilot for a few ongoing warranty service items that I expected would be a big battle, or endless hassle, but to my surprise, my experience was the exact opposite. I am flabbergasted! service items that I expected would be a big battle, or endless hassle, but to my surprise, my experience was the exact opposite. I am flabbergasted! Ms. Ronzone our service advisor was very patient, courteous, professional, thorough, understanding, caring, and downright helpful throughout the entire experience. I have come away from this (and previous experiences with this service department) feeling that I would not want to take my vehicles (I have two Hondas) anywhere else. It's so rare to get good customer service these days, and to feel like you are getting real value for your money. But I have to say, this service department is outstanding in this regard. Thank you so much for that. Keep up the good work! More