Ken Harvey's Dublin Honda

Our experience at Dublin Honda (and particularly with Roberto Velasco) was outstanding. We didn't plan to purchase a new Pilot for another few months but wanted to start doing our homework, test driving Roberto Velasco) was outstanding. We didn't plan to purchase a new Pilot for another few months but wanted to start doing our homework, test driving, etc. Dublin Honda was our first stop -- and our last! Roberto greeted us immediately but unlike other dealers/dealerships, we didn't feel the uncomfortable pressure from Roberto to purchase right then and there which we liked. Roberto was very friendly and made us feel like family. Right away, we knew we were in good hands. With Roberto's help, we ended up purchasing a new 2011 Honda Pilot and we couldn't be happier! Roberto was with us every step of the way and has also made it very clear to us that he's there for us anytime we need him in the future -- he wants to take good care of us and our car needs because he considers us part of his Honda family. Roberto, thank you!! We're very pleased with our experience and are in love with our new Pilot. We're confident that if it wasn't for the great experience and attention you gave us, we wouldn't have purchased a car that day. More

I'm not much for words, so I'll sum this up quickly. This was my first new car lease, and the people I worked with were incredibly helpful. I did not feel like I was being manipulated based on my age or inex was my first new car lease, and the people I worked with were incredibly helpful. I did not feel like I was being manipulated based on my age or inexperience with car sales. The car was everything I wanted, and the salesman added personal touches that reassured me in my purchase. I am absolutely in love with my car, and the process was made smooth and simple by the Honda dealership. More

I bought a used Honda CRV here, and it has been a great car. I also have a Honda Fit. And for the past 3 years I have taken both my Hondas here for service and I have been very happy with the service dep car. I also have a Honda Fit. And for the past 3 years I have taken both my Hondas here for service and I have been very happy with the service department. Kip and Brad are both awesome service reps! Thanks guys for always taking such good car of me and my cars. More

I bought a used Honda CRV here, and it has been a great car. I also have a Honda Fit. And for the past 3 years I have taken both my Hondas here for service and I have been very happy with the service dep car. I also have a Honda Fit. And for the past 3 years I have taken both my Hondas here for service and I have been very happy with the service department. Kip and Brad are both awesome service reps! Thanks guys for always taking such good car of me and my cars. More

Dublin Honda has handled my car maintenance for over 10 years. I have been very satisfied with the excellent service and workmanship I have received. Each and every time I have had my car serviced, I have years. I have been very satisfied with the excellent service and workmanship I have received. Each and every time I have had my car serviced, I have received excellent care. It is always a pleasure to work with Kip, Preston, Brad, Donna, Leah, K.P. and Burk!! More

Burke was very helpful in reviewing everything that would be done to my vehicle. He then went step by step to ensure that the work was done and explained to me. My vehicle is safe and runs great. I am very be done to my vehicle. He then went step by step to ensure that the work was done and explained to me. My vehicle is safe and runs great. I am very greatful for the honest and friendly service that Burke Mangabay gave me. I have taken my vehicle to Dublin Honda since I bought it and will continue to do so. I will also recommend Dublin Honda and especially Burke Mangabay to those I know. It was a great experience. Thank You Burke! More

I know I am forgetting somethings here becuase I bought a car here back in May and I am doing the review here in June... The sales guy tried to persuade me towards an MDX which I was not familiar with. car here back in May and I am doing the review here in June... The sales guy tried to persuade me towards an MDX which I was not familiar with. He knew I had to replace a vehicle right away and kept pushing about how this car was so great and would sell in an instant. He told me they just got this car in and it was coming out of the car wash, it wasn’t even ready for the lot yet, but it was in mint condition, EVERYTHING worked and was top notch certified. He also told me the gas mileage was 27 mpg or so (turns out it was 17mpg). He told me the car was $16,000 event thought I only wanted to spend $10K to $12K and that he couldn’t come down because so just couldn’t keep those on the lot. I told him to come down and he wouldn’t. Finally he gave in by $500. I had a gut sense that I should not get the car but walking on foot was a worse option. I noticed rust on the hood and asked if he would fix it because it could eat the metal and make things worse and he said okay. I made a point to say the rust needed to be removed and he said his crew knew all about it and they would treat it with a chemical and rub it out before they painted it. I financed the car through Dublin Honda. The finance guy was very nice and easy to work with. I was not approved at what the sales guy said I would be because of the age of the car. I got a service agreement for two years incase there were issues with the car. I go to the lot to get the car and they did the worst patch paint job in the world. The finance guy said, “That looks awful” and touched it so the paint came off. The rust was untreated underneath. I took it home and started noticing things were wrong with it such as the seat warmer not working, the vent grills were missing, and a few other things were wrong with the window and a few things I can’ remember. I let it go because it was a used car but the salesman had said it was all working. I looked online to show the car style to a friend via e-mail and the search resulted in me finding the same car LISTED for $14,000. The salesman ripped me off. I took the car back and told them I wanted all my money back. I didn’t want to do business with them every again. I felt taken advantage of due to my situation. They are the reason why used car salesmen have a bad name. I had another friend that had issues at this dealership and had to bring in her lawyer. I wouldn't do business here ever again. I had a fantastic experience buying a car from Hayward Toyota Scion and would recommend people to go their first and speak to Mark. 510-889-8000 x200. More

My sun visor on my 2008 Civic had to be replaced due to a design problem. The dealer took care of it immediately and efficiently. design problem. The dealer took care of it immediately and efficiently. More

Preston was knowledgeable and honest. It was a pleasure doing business with him. My car had a flat tire, and I needed immediate service. Preston got my car in right away, and I am very grateful. doing business with him. My car had a flat tire, and I needed immediate service. Preston got my car in right away, and I am very grateful. More

very good service and Sales-Greg is very patient sales guy. Everyone in the dealership is very friendly! I love my new CX9. can't wait to drive it everyday.... guy. Everyone in the dealership is very friendly! I love my new CX9. can't wait to drive it everyday.... More