Ken Harvey's Dublin Honda

I really appreciated Tim's help and thoroughness of expertice with Honda when my husband and I leased our CRV yesterday. He was kind, patient, and understanding with our Pilot trade-in, and we LOVE ou expertice with Honda when my husband and I leased our CRV yesterday. He was kind, patient, and understanding with our Pilot trade-in, and we LOVE our new car, it's a wonderful ride and will be perfect for what we need. I also appreciated the cleanliness of the dealership, and the customer lounge area with refreshments for us as we waited. Very good experience overall. Thank you! More

I was searching for a used car and found one at Dublin Honda. Roberto Velasco was the salesman helping me and he couldn't be a nicer or more friendly person. If I were to buy another car there, I would Honda. Roberto Velasco was the salesman helping me and he couldn't be a nicer or more friendly person. If I were to buy another car there, I would not hesitate to ask for him again. He helped me feel comfortable, he was very honest, and he did so many "extra" niceties for me that made my experience good. His manager Mark Burden, however, came out to talk to me about car price and I felt he was very rude, condescending, and insulting. In my opinion, Mark Burden should be fired and Roberto should get a promotion, then perhaps I might recommend the dealership to others. If it weren't for Mr. Burden, I would rate my overall experience as great. Every other person I met with and talked to including Mike Loux were exceptionally nice and friendly. More

The sales personnel, specifically Roberto and Mark, were very helpful and definitely not obnoxious (which was refreshing). We intended on buying one car, and left with two. Both of our vehicles had over 200 very helpful and definitely not obnoxious (which was refreshing). We intended on buying one car, and left with two. Both of our vehicles had over 200,000 miles on them and we commute 120 miles a day. One of our vehicles needed a new transmission and we felt desperate and rather vulnerable. The staff at Dublin Honda did not make us feel pressured, they were knowledgeable and helpful. The sales reps and financing rep (Carlos) were professional, candid, and friendly. They were NOT pushy or annoying. The overall experience at Dublin Honda was very positive. I would recommend this dealership in a minute. More

I had a great experience with Tito. I found the used I had a great experience with Tito. I found the used car I wanted on the internet and proceeded to haggle via email with Tito. He gave me a figu I had a great experience with Tito. I found the used car I wanted on the internet and proceeded to haggle via email with Tito. He gave me a figure close enough to what I wanted to pay so I drove from Sacramento to see the car. I arrived earlier than the appointment time, found an authorized Jaguar mechanic 2 blocks from the dealership and arranged to bring the car to him to look over for me. I then went to Dublin Honda, engaged Tito and arranged to take the car for 2 hours to have it inspected. He agreed readily and so I left the lot with the Jag and took it to the mechanic to give it the once over. He gave it a passing grade so I returned to Honda and met with Tito to agree on a final price. The car had less than a 1/4 tank of gas when I returned. We came to a figure we both could live with and Tito got the approval from management and we closed the deal. Then I went to meet with the finance manager. It was a cash deal and the car didn't qualify for any add on warranties so within 15 minutes I had signed all the paperwork, wrote the check and walked out to pick up the car. By the time I had finished with Tito and the finance manager they had washed the car, removed the lot markings, vacuumed the interior and filled the gas tank for me without being asked. Not including the 2 hours I had the car at the mechanic and test driving it I spent a total of less than 90 minutes on the lot. More

I was almost sure that I would have to wait for my new red CR-Z given how rare they are in Northern CA but Ash & Steve worked a miracle for me. They worked very hard to get our car to us by 4:30 pm but w red CR-Z given how rare they are in Northern CA but Ash & Steve worked a miracle for me. They worked very hard to get our car to us by 4:30 pm but when they saw they were running late, they gave us a free tank of gas and one free service. These guys were AWESOME! More

I can't say enough about my experience at Dublin Honda. I was very fortunate to deal with Carlos, a very experienced salesperson who was professional and efficient in the whole process. He answered my questi was very fortunate to deal with Carlos, a very experienced salesperson who was professional and efficient in the whole process. He answered my questions completely and made sure I understood the entire purchase process. This was my first time buying a car by myself and I can't believe how smooth it went, Carlos was great! Thanks! More

I came with my family on a Sunday to the Dublin Honda Dealership and they were very, very, very helpful. I cannot stress enough how good and honest a salesman that Roberto Velasco is. He sat down with Dealership and they were very, very, very helpful. I cannot stress enough how good and honest a salesman that Roberto Velasco is. He sat down with us and took his time to make sure that we got the best deal possible on this beautiful 2011 Honda Pilot. I would highly recommend going here for any Honda purchases. More

My dealership was Roberto Velasco. When I was trying to buy a car that didn't cost so much Roberto helped us to find just the right car and I am very satisfied with it. He was very friendly and personable. buy a car that didn't cost so much Roberto helped us to find just the right car and I am very satisfied with it. He was very friendly and personable. He took his time to explain everything very thoroughly and clearly. Roberto made sure that I was taken care of and satisfied with our deal. I had a great experiment and I wish to wish him a good luck. More

I went to get the recalls fixed on my my 2007 odyssey. At the time I have some issues with the sliding door. I asked him to check to see if its a minor thing. The very same day he called me and said its some the time I have some issues with the sliding door. I asked him to check to see if its a minor thing. The very same day he called me and said its some switch circuit problem. He said he would take care of it and said the fix for the recalls will be done next day and I said OK. He calls me another day and says the door is not working and then says the mortar is bad and we need to replace the for $540. And I said no and at the end he charged me $139 as diagnose fee for the sliding door. I would never go this dealership again More

Made purchasing a car so easy. I'm used to spending hours at a dealership. Not this time! Rafael made the whole process short and easy! I told him where I needed to be as far as pricing went and he hours at a dealership. Not this time! Rafael made the whole process short and easy! I told him where I needed to be as far as pricing went and he listened. Its very rare to get a salesperson that listens. His response level was fantastic as well. Livermore Honda didn't even respond! Thank you. More