Ken Harvey's Dublin Honda
Dublin, CA
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246 Reviews of Ken Harvey's Dublin Honda
This is the 2nd car I've purchase from Dublin Honda, and I will most likely buy my 3rd car from them. I've never been hassled or harassed. The staff is very professional and friendly. Instead of getting I will most likely buy my 3rd car from them. I've never been hassled or harassed. The staff is very professional and friendly. Instead of getting my car serviced at my local service station I continue to take my car to be serviced at the dealership. they have complete knowledge of my car and will always take the time to see me. I know that they are not trying to get as much money from me as possible and will not do any work that I don't need. The service staff is incredibly thorough and I will always pick up my car knowing that the job needed has been completed and done right the first time. Thank you Dublin Honda! More
Honestly, the whole process was simple and over with in and hour and a half. What more could a customer want?. Having all the vehicles information on the website was the greatest advantage any shopper wo and hour and a half. What more could a customer want?. Having all the vehicles information on the website was the greatest advantage any shopper would want, even the Carfax was available. At most other websites you have to pay for it in order to get the info. So when you walk in you have all you need, if you did your homework. thank you More
Sales rep was very patient while we checkout out several options on used & new vehicles. He was agressive (very expected when walk onto a lot) but not pushy or rude. Very large selection of cars. Every options on used & new vehicles. He was agressive (very expected when walk onto a lot) but not pushy or rude. Very large selection of cars. Everyone waited while we finished the transaction. We were the last ones there. More
Charles was a very helpful and friendly sales rep. I got Charles was a very helpful and friendly sales rep. I got the car that I wanted with NO PROBLEMS!! He worked with me on everything that I wanted and Charles was a very helpful and friendly sales rep. I got the car that I wanted with NO PROBLEMS!! He worked with me on everything that I wanted and he made sure I got what I wanted and then some. I would highly advise that anyone interested in purchasing a car from Honda go to Charles at Dublin Honda. Charles was more like a friend/father figure when I was deciding on my first new car purchase! He was absolutely fantastic!! Alex was the finance manager whom I dealt with. He was very helpful and did a great job of explaining everything to me with patience and in great detail. He helped me to understand everything that I was signing and was able to get me approved for a 0.9% interest rate on my loan, which was awesome!! He went above and beyond for me as did Charles. These two gentlemen are great employees and Dublin Honda is lucky to have them on their staff! More
We bought a used Lexus RX 330 from this dealership. They did everything to make sure that we were happy and satisfied with our purchase. There was a problem with the Bluetooth coming thru the speaker, They did everything to make sure that we were happy and satisfied with our purchase. There was a problem with the Bluetooth coming thru the speaker, They sent it off to the local Lexus dealer who after 3 weeks could not find the problem. Dublin Honda did not give up and Steve Bado in particular patiently researched the problem and found the solution. I highly recommend this dealership for integrity, customer service and overall satisfaction. More
We were researching CRV's and sent an inquiry into Dublin Honda. Rafael quickly responded and told us what he could offer us, asked what we were trading in, and we told him what our credit situation was. We Honda. Rafael quickly responded and told us what he could offer us, asked what we were trading in, and we told him what our credit situation was. We submitted an application online and he got back to us quickly with what they could do, the required down payment and invited us in for a test drive. I told him that my husband's work schedule left us very little to work with in the way of driving to Dublin from Emeryville. He offered to stay late that night, so that we could come in at 8:00 and test drive the car. We dealt with only Rafael as he met us at the door with the car ready to go. We were able to test-drive the car, both myself and my husband taking it for a run. We then asked to see some comparable cars on the lot and he was happy to show us right to them, despite it being freezing cold and past 8:30 at night. We decided to sit down with Alex in finance to see what we could do. I stood my ground on a few issues and made sure that I brought in the numbers that were quoted to me, as well as research about our trade-in (including a quote from another dealer). The process moved very quickly and pretty smoothly. We were out of the dealership before 10:00. 2 hours is all it took, which to me seems unheard of. Best thing is that we got a great deal on the car - managed to get it for quite a bit less than the other dealerships were selling it for. The entire time Rafael was up front with numbers. He never tried to sell us a more expensive car, even when we were considering getting the next model up. We are more than happy with the sales process that Rafael provided to us. More
I walked into the dealership looking to purchase a new honda, but i was unsure what vehicle would be a good fit for me. I was approached by a sales manager asking if i had been helped who then directed me honda, but i was unsure what vehicle would be a good fit for me. I was approached by a sales manager asking if i had been helped who then directed me to a friendly salesman who helped me to decide which one would be a good fit, i ended up liking the civic that i test drove so i ended up purchasing one and was impressed by the smooth process of the sale and the amount of care and patience i was given by all involved. More
Kipp Skelton was a very helpful advisor who explained in detail what would be done with my car. Honda was easy to work with and performed the service in a timely manner and when the work was completed sent detail what would be done with my car. Honda was easy to work with and performed the service in a timely manner and when the work was completed sent a man to my home to pick me up. I recommend Dublin Honda. Kipp Skelton was very knowledgable and pleasant to work with. More
Kris Mang gives an excellent service. We purchased the Honda Pilot and gives an detail information for the vehicle. As local customer, I'm glad I can find a nice local dealership that I can work with. Hig Honda Pilot and gives an detail information for the vehicle. As local customer, I'm glad I can find a nice local dealership that I can work with. Highly recommend dealership and sales team. They have clean facility and a nice TV lounge and coffee area. I am going to use their service dept for the future as well. More
great job..thnks !..We had a need for a new car now and another one later in 2011. Ash helped us sort out a deal that made it attractive to purchase two cars at the same time instaed of buying one now and another one later in 2011. Ash helped us sort out a deal that made it attractive to purchase two cars at the same time instaed of buying one now and another one later thereby saving us some money....thnks !...wes Wojdon More