Ken Harvey's Dublin Honda
Dublin, CA
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246 Reviews of Ken Harvey's Dublin Honda
Kipp and his fellow coworkers get a total 100% satisfaction. We got lucky to find an honest Dealership. I can truthfully say, My wife and I have never been treated with such great attention to det satisfaction. We got lucky to find an honest Dealership. I can truthfully say, My wife and I have never been treated with such great attention to detail and something I can only describe as total care. Everything was better than we expected. We found the dealership we were looking for. We will certainly go back there. Sincerely, David Brown More
I bought 2 cars so far from Dublin Honda. Honda Civic in 1998 and a Honda Accord in 2007. I have always had the regular maintenance service performed on both cars at Dublin Honda. The service staff has be 1998 and a Honda Accord in 2007. I have always had the regular maintenance service performed on both cars at Dublin Honda. The service staff has been there since I started coming to Dublin HOnda in 1998. That stands for something. I have always been very pleased with their courtesy, knowledge and efficiency. Also, they are very competetive. I truly trust the work performed on my car. Thank you, Dublin Honda Staff. More
I live in Fresno California and I called on a honda pilot that they have listed on cars.com. Tim Meade the guy I talked to on the phone told me it was still on the lot and that it had the light gray interior that they have listed on cars.com. Tim Meade the guy I talked to on the phone told me it was still on the lot and that it had the light gray interior that I was looking for. He said that he would have the car gassed up and ready to take for a test drive. He then offered to give me a call if the car sold before we got there. I said yes that would be great since we are driving from Fresno just to look at this car. When we get there we meet with tim the sales manager. What a huge disappointment when he takes 20 minutes to look for the car we called on to finally tell us that they sold it a month ago to the managers daughter. The whole point in calling an asking was to eliminate problems like that. So needless to say I drove 5 hours roundtrip and wasted gas money because he lied and said the car was still there. By the way the car is still listed on cars.com More
I took my '09 Accord in for service at Dublin Honda and had to write a review (something I rarely do) , but Dublin Honda exceeded my expectations on all levels of service and I will only take my car to the had to write a review (something I rarely do) , but Dublin Honda exceeded my expectations on all levels of service and I will only take my car to them. They made me feel like my business with them was important, unlike most dealers. It was quick, easy and very affordable. Thanks Dublin Honda for a GREAT JOB! More
Roberto was the most amazing sales person we have ever had. We must have tested over 5 cars before making our choice. He was there for us during the sale and after. He took over an hour out of his day a had. We must have tested over 5 cars before making our choice. He was there for us during the sale and after. He took over an hour out of his day after the sale to show my wife how to use all of the features the Crosstour offers. He has called us several times since buying the car to see how everything has gone. He feels like a family member! This will not be the last car we buy from Roberto Velasco. Thank you my friend! More
IF YOU HAVE A HONDA BE HAPPY = DONT BE AFRAID TO GO TO THE DEALER = GO TO DUBLIN HONDA AND ASK FOR PRESTON - HE KNOWS HONDAS AND ALWAYS BEEN HONEST AND PRICES ARE FAIR AND RESONABLE - I GET PHONE UPDATE THE DEALER = GO TO DUBLIN HONDA AND ASK FOR PRESTON - HE KNOWS HONDAS AND ALWAYS BEEN HONEST AND PRICES ARE FAIR AND RESONABLE - I GET PHONE UPDATES AND CARS ARE COMPLETED AT PROMISED TIMES - IF I MOVE AWAY I WOULD DRIVE FROM VALLEJO OR MANTECA More
I really appreciated Tim's help and thoroughness of expertice with Honda when my husband and I leased our CRV yesterday. He was kind, patient, and understanding with our Pilot trade-in, and we LOVE ou expertice with Honda when my husband and I leased our CRV yesterday. He was kind, patient, and understanding with our Pilot trade-in, and we LOVE our new car, it's a wonderful ride and will be perfect for what we need. I also appreciated the cleanliness of the dealership, and the customer lounge area with refreshments for us as we waited. Very good experience overall. Thank you! More
I was searching for a used car and found one at Dublin Honda. Roberto Velasco was the salesman helping me and he couldn't be a nicer or more friendly person. If I were to buy another car there, I would Honda. Roberto Velasco was the salesman helping me and he couldn't be a nicer or more friendly person. If I were to buy another car there, I would not hesitate to ask for him again. He helped me feel comfortable, he was very honest, and he did so many "extra" niceties for me that made my experience good. His manager Mark Burden, however, came out to talk to me about car price and I felt he was very rude, condescending, and insulting. In my opinion, Mark Burden should be fired and Roberto should get a promotion, then perhaps I might recommend the dealership to others. If it weren't for Mr. Burden, I would rate my overall experience as great. Every other person I met with and talked to including Mike Loux were exceptionally nice and friendly. More
The sales personnel, specifically Roberto and Mark, were very helpful and definitely not obnoxious (which was refreshing). We intended on buying one car, and left with two. Both of our vehicles had over 200 very helpful and definitely not obnoxious (which was refreshing). We intended on buying one car, and left with two. Both of our vehicles had over 200,000 miles on them and we commute 120 miles a day. One of our vehicles needed a new transmission and we felt desperate and rather vulnerable. The staff at Dublin Honda did not make us feel pressured, they were knowledgeable and helpful. The sales reps and financing rep (Carlos) were professional, candid, and friendly. They were NOT pushy or annoying. The overall experience at Dublin Honda was very positive. I would recommend this dealership in a minute. More
I had a great experience with Tito. I found the used I had a great experience with Tito. I found the used car I wanted on the internet and proceeded to haggle via email with Tito. He gave me a figu I had a great experience with Tito. I found the used car I wanted on the internet and proceeded to haggle via email with Tito. He gave me a figure close enough to what I wanted to pay so I drove from Sacramento to see the car. I arrived earlier than the appointment time, found an authorized Jaguar mechanic 2 blocks from the dealership and arranged to bring the car to him to look over for me. I then went to Dublin Honda, engaged Tito and arranged to take the car for 2 hours to have it inspected. He agreed readily and so I left the lot with the Jag and took it to the mechanic to give it the once over. He gave it a passing grade so I returned to Honda and met with Tito to agree on a final price. The car had less than a 1/4 tank of gas when I returned. We came to a figure we both could live with and Tito got the approval from management and we closed the deal. Then I went to meet with the finance manager. It was a cash deal and the car didn't qualify for any add on warranties so within 15 minutes I had signed all the paperwork, wrote the check and walked out to pick up the car. By the time I had finished with Tito and the finance manager they had washed the car, removed the lot markings, vacuumed the interior and filled the gas tank for me without being asked. Not including the 2 hours I had the car at the mechanic and test driving it I spent a total of less than 90 minutes on the lot. More