Ken Garff American Fork Ford

Great Salesman Cash was great to work with. He was honest and treated us well. He went the extra mile to make sure we left feeling good about our purchase. Cash was great to work with. He was honest and treated us well. He went the extra mile to make sure we left feeling good about our purchase. More

It was great People were friendly and helped me get what I wanted and were easy to deal with. They answered my questions and helped me get what I wanted People were friendly and helped me get what I wanted and were easy to deal with. They answered my questions and helped me get what I wanted More

Scam artists. Buyer beware!!! Do not buy from these xxxxxxxx. Horrible management led by Chris Franks. Secondly, the finance assistant manager if that's even a legitimate title Do not buy from these xxxxxxxx. Horrible management led by Chris Franks. Secondly, the finance assistant manager if that's even a legitimate title, was a dishonest and unprofessional jerk. The sales guy "Cash" has no idea what he's doing. Both these men lied in every way to sell a truck. They destroyed my fathers credit. These guys know how to screw people bad. Do not go near this place!! You've been warned. Never buy a truck from them. You'll regret it. Do your homework before you think to work with Chris Franks, Tysen Ivie, or the strange guy "Cash". They're all dishonest to the bone. Go to Tim Dhale Ford. They have ex Ken Garff employees that will tell ya the reason they left was dishonest and manipulative practices by Tysen and guys like Cash. Larry H Miller even has honest employees. I make it known to everyone I talk to that Ken Garff Ford is the most dishonest, sleazy dealership in Utah. They have that reputation for a reason. I should've listened to the warning. They lost a lot of customers in their bad business practices. My father in law purchases 4-5 trucks from them every 3 years and he's now sworn them off. My family members all used to shop there. They now turn elsewhere as well. If that's not bad word of mouth, then I don't know what is!!! And sadly Ken Garff doesn't care one bit. They are scummy sleazy folks and should be shut down permanently More

Friendly, hospitable I liked the way they listened to what I had to say, and prioritised it. Friendly staff, felt comfortable around them. They were also negotiable. I liked the way they listened to what I had to say, and prioritised it. Friendly staff, felt comfortable around them. They were also negotiable. More

Great sales person, lousy service. Terry the sales guy is awesome, but even now several weeks after the fact. We are still waiting for a call to get the Mastercode reset, that he passed Terry the sales guy is awesome, but even now several weeks after the fact. We are still waiting for a call to get the Mastercode reset, that he passed on. We bought used and the previous code is unknown. Also waiting for a call to schedule a trailer brake control unit as part of the purchase, waiting on that one too. Perhaps they will be done together but it has now been two weeks and I have been off work all week so would have been the perfect week to be able to take it over. I go back to work next week and it will likely be several more weeks before I'll be able to take it over. So at this point I still haven't heard anything but even so they missed the boat and it will be more than a month before it actually gets done. I have called several times leaving messages. They did try to call once when my mobile phone was dead. But it was only with Terry harassing them. The loan guy was great, but he did say we could go over options on payments based on down payment amounts and never did present us with those choices but overall he was good. I'll rate 3 stars, even though I will not buy another vehicle here due to the lack of follow up after the sale. More

2017 Ford Expedition Limited Prompt sales purchase and fair trade.i didn’t have a lot of time and knew what I wanted... the entire transaction was smooth and hassle free. Highly r Prompt sales purchase and fair trade.i didn’t have a lot of time and knew what I wanted... the entire transaction was smooth and hassle free. Highly recommend! More

No pressure, great guys Very helpful and listened well. Only talked about what I wanted to see asks drive. didn't try to convince me of other things. I love new cars and will Very helpful and listened well. Only talked about what I wanted to see asks drive. didn't try to convince me of other things. I love new cars and will buy here again. More

Purchase of new Ford Edge I would highly recommend Ken Garff Ford in American Fork. We couldn’t have asked fo better service. They make it easy to by a new car. I would highly recommend Ken Garff Ford in American Fork. We couldn’t have asked fo better service. They make it easy to by a new car. More

Awesome Dealership I had a great experience with the team at Ken Garff Ford in American Fork. They were patient and helped me get the truck I wanted at the best price. I I had a great experience with the team at Ken Garff Ford in American Fork. They were patient and helped me get the truck I wanted at the best price. In addition, they helped secure the best financing for me. Great dealership, I would recommend them anyone serious about buying a new vehicle. More

Super helpful They went beyond good service Great team, found me the right truck at the right price and then also included a load of service work in the sale They went beyond good service Great team, found me the right truck at the right price and then also included a load of service work in the sale More