Ken Garff American Fork Ford

Jim was great to work with. There was a warranty item that needed attention. He took it to the Buick dealer and totally managed the work with them. He always called and told me the progress till it was a that needed attention. He took it to the Buick dealer and totally managed the work with them. He always called and told me the progress till it was all done. I couldn't ask for better service. I'm happy to refer my friends to Ken Garff in AF. Thanks, we love the car. Craig and Whitney Davis More

We found an F150 online and talked with Paula James in internet sales. I made an offer that was not accepted, but Paula was patient and I know she spent some time talking with the sales team about the va internet sales. I made an offer that was not accepted, but Paula was patient and I know she spent some time talking with the sales team about the value of the pickup. I was contacted by Paula a few days later and after some discussion simply made another offer and told her I would drive down the following weekend and pickup the truck if they would accept. All was agreed. The truck was ready when we arrived and was in excellent condition as I was told. I was a little disappointed in the wear on the tires as they are hard to assess by photos on the internet. All of the documentation and payment was handled efficiently and we were on our way home within a couple of hours. I did have some trouble some months later with the 4-wheel drive that needed repair. Once my mechanic figured out the problem--a transfer box shift motor-Ken Garff agreed to supply the part at no extra charge to me and it was shipped to my home in a few days. Overall, my experience with Paula and Ken Garff Ford was excellent and I will look here again for a truck when the time comes. More

I flew in from California to buy a car advertised on the internet. The transaction was smooth as could be. It was a pleasure working with Carl and the rest of the crew at Ken Garff. I was dealt with fairly internet. The transaction was smooth as could be. It was a pleasure working with Carl and the rest of the crew at Ken Garff. I was dealt with fairly and never had a reason to worry. More

This was the third car/truck I have purchased from Paula she has always went above and beyond to assist us and to make sure we always get the best deal. The dealership has always been our favorite for serv she has always went above and beyond to assist us and to make sure we always get the best deal. The dealership has always been our favorite for service as well, over the past 11 years we have purchased 6 cars/trucks from them they all have been serviced by them, even the Lincoln we bought from another dealership. More

No pressure no hype just straight forward assistance and a great product. This dealer went above and beyond the necessary to make my experience a good one. Even after the sale was complete they were willi a great product. This dealer went above and beyond the necessary to make my experience a good one. Even after the sale was complete they were willing to make adjustments to items I had over looked. I will recommend Ken Garff Ford to my friends and family. More

I called three dealerships asking about the new superduty. Jim was by far the most helpful. I was very specific in what I was looking for. He gave me a couple of options and said they had several o superduty. Jim was by far the most helpful. I was very specific in what I was looking for. He gave me a couple of options and said they had several on their lot. I came into Ken Garff and test drove one for the first time. Wow, what a truck. I do not like the high pressure what do we have to do to sell you a car stuff, Jim was very patient with me as I told him it was going to take a while to make up my mind. I ended up buying a new truck after a couple of weeks. I shopped at two other dealers and they only had a couple of trucks to look at. Jim made it easy for me. I would recomend him to everyone. More

I knew that i wanted a new F-150 because Ford did not take any of the government bail out money and i thought that it was a far better truck than the Toyota Tundra and the Nissan Titan. I had been looki take any of the government bail out money and i thought that it was a far better truck than the Toyota Tundra and the Nissan Titan. I had been looking at trucks for about two months and after driving all three thought that the F-150 was the best truck. I test drove the Ford at Brent Brown Ford in Provo. I did not like the dealer ship nor the manager that came to talk to me( i cant remember his name). So i called two other Ford dealerships and talked to Ryan at the Ken Garff Ford. I told him what i was looking for and he informed me that he had quite a large selection of F-150's to choose from so i went down to see the trucks. He was waiting for me when i arrived with my wife. There were five times the trucks to choose from then at the Brent Brown dealership and Ryan was really nice. My wife and i drove two different trucks and Ryan was really helpful going over the options and differences in the trucks(even though it was really really cold). We decided we liked the lariat pkg. We went inside to work on the price of the truck. Brent Buhler came out to talk to us and they gave us a really good deal with out all the "smokey mirrors" lol thats what Brent called it. So we decided to go ahead with it because we liked the truck and the way we were treated. We went over the numbers with Shelton and it went just fine. Everything was what we wanted. We were going to take the truck that night buy we wanted the leather treatment applied to the new truck and decided to pick it up the next day. When my wife and i went back after work the next day the truck was all ready to go. Ryan hooked our phones up to the sync( which is really cool) and we were all finished. The whole thing went really good no one lied to us or pressured us into a decision. I really love my truck and it looks great in the new garage. The problem is my wife now wants the Explorer that is coming out next year so my guess is we will be back to Ken Garff Ford for that one. More