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Ken Garff American Fork Ford

American Fork, UT

3.2
507 Reviews

597 E 1000 S

American Fork, UT

84003

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507 Reviews of Ken Garff American Fork Ford

September 19, 2018

Worth traveling out of state to buy from Robert in the fleet department was really easy to deal with. No car salesman tactics or stereotypical “push for a quick sale” attitudes. I flew in fro More

by Glock34!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
September 17, 2018

excellent quick efficient Justin and the crew did an excellent job informing me of information about the automobile I was interested in. The experience was very good for me as More

by jim2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Cloward
Sep 18, 2018 -

Ken Garff American Fork Ford responded

Thank you so much for sharing such wonderful feedback about your recent experience at our dealership and with our sales staff!

September 17, 2018

Enjoyable buying experience I was looking for a new truck on my banks car buying service and was inundated with phone calls from local dealerships. The call from Kevin Ford was v More

by macejoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ford, Shelton (Finance), Accesories manager
Sep 18, 2018 -

Ken Garff American Fork Ford responded

Thank you so much !

September 06, 2018

NO B.S. The two associates that I affiliated with had the knowledge needed for my questions, or responded to them very quickly if they did not know the answer More

by cbsouth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Becker Jr., Bill Shields
September 06, 2018

My “go to” dealership. Have recommended Ken Garff ford dozens of times. Great in all aspects! Friendly and knowledgeable. Will work with them again. Very impressed with Ken More

by Lighthand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and bill, Cliff Willits
Sep 18, 2018 -

Ken Garff American Fork Ford responded

Thank you !

September 01, 2018

Service The service I received was above and beyond the call of duty. I will definitely recommend and will be a repeat customer in the future! More

by Adventurefarm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler and Debbie in finance, Kameron Walters
August 15, 2018

Amazing experience all around I am the car buyer that does not like to walk the lot, look around and feel pressured. I prefer to do my shopping online and then have a pretty easy More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Becker, Riley Conder
August 09, 2018

Great to work with Everybody that worked with me was truley understanding and caring. They helped me find the truck I wanted from another dearlership in Idaho. I would More

by Happy F350
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Clayton , Daniel Koopmans , Omar Rico , Bill Shields , Jay Ashtawy
August 09, 2018

Getting the run around. This was without a doubt my worst experience at a car dealership in my life. The deception, lies, and sneaky undermining that went on were blatant and More

by fordguy9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shelton Heath, Cliff Willits
Aug 09, 2018 -

Ken Garff American Fork Ford responded

We would like to start by sincerely apologizing for your frustrating experience. If you could please contact our Brand Advocacy Manager, Brittany Crosby, 801-763-6800 or brittanyc@kengarff.com. We would like to get more information and work to resolve your frustrations. Thank you

August 09, 2018

Outstanding, Fantastic, Wonderful From the beginning to the end of this car buying experience we were treated courteously and made to feel very much at ease. They made sure that all of More

by Fordfans2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Ford *****, Tysen Ivie, Bill Shields
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