Ken Garff American Fork Ford

Service Jay was very helpful and explained what needed to be done clearly. The work was done sooner than was expected, that was a nice surprise. Jay was very helpful and explained what needed to be done clearly. The work was done sooner than was expected, that was a nice surprise. More

Great experience Paula James was awesome. She was courteous and helpful. She made sure we knew had to use all the new technology. She followed up after the purchase to Paula James was awesome. She was courteous and helpful. She made sure we knew had to use all the new technology. She followed up after the purchase to make sure all was well. More

Excellent Customer Service I had an amazing experience with my sales guy Justin Cloward. He went above and beyond to find me the perfect truck, and he did it all without being p I had an amazing experience with my sales guy Justin Cloward. He went above and beyond to find me the perfect truck, and he did it all without being pushy or impatient. We had specific items on a truck that we were looking for, and he searched and searched until he found us one that had everything we requested. When it came down to buying it and getting managers approval, it was such an easy and simple process. The manager Danny Jackson was just as amazing. I can not recommend these two guys enough. I have never felt more welcomed at a dealership than I have coming here. By far the best salesman and manager around. I am 100% satisfied with how I was treated and with the whole purchasing process. xxxxxxto Ken Garff for hiring these great men. Justin Cloward deserves 10 stars. More

Great experience We saw a used 2018 Transit van on the Internet at your dealership. Though we live in St. George, that van was in our garage in less than 24 hours afte We saw a used 2018 Transit van on the Internet at your dealership. Though we live in St. George, that van was in our garage in less than 24 hours after contacting the dealer. We drove to American Fork the morning after speaking with the dealer, test drove the vehicle which was just as advertised (though not detailed very professionally...our only criticism), easily made a fair deal with Scott and Tyler and was whisked through the paperwork and finance department in less than 20 minutes. The finance person was excellent and she was very aware that we were eager to get back on the road to St. George. There was no high pressure during our visit and everyone was very friendly and professional. This was our second van purchase at your dealership and we'll be back. Scott was especially professional and helpful. A great sales professional that we'll certainly hope to work with again. More

Not pushy but very helpful I have seen the ads about how Ken Garff dealerships listen but didn't believe it until I finally experienced it. The individual that I worked with was I have seen the ads about how Ken Garff dealerships listen but didn't believe it until I finally experienced it. The individual that I worked with was not push which was a totally unique experience for me. That said, he was also still very helpful and wanted to make sure I had all of the information I needed in order to decide what and when I wanted to make a purchase. I worked with Ken Garff off and on for the past 3 years as I had been doing research on what I wanted to buy and saving up for it and during that whole time they were never pushy. Also appreciated that I didn't have a pushy sales manager coming in trying to pressure me into finalizing a deal. More

McKay, Marty, & Danny were a pleasure to deal with I didn't think I could ever get the Lexus feeling from an american made car experience but if the service is as good as the rest I may be a Ford guy a I didn't think I could ever get the Lexus feeling from an american made car experience but if the service is as good as the rest I may be a Ford guy again. More

Awesome It was a great experience and I will return in the future! I will and have recommended people to go there for as vehicle. Thank you It was a great experience and I will return in the future! I will and have recommended people to go there for as vehicle. Thank you More

Sales Staff Sales staff was very knowledgeable and showed us cars that were going to be best for us. We felt no pressure and Paula was great to work with. I am Sales staff was very knowledgeable and showed us cars that were going to be best for us. We felt no pressure and Paula was great to work with. I am happy with how we were treated. More