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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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April 29, 2022

The service department at Ken Ganley is truly fantastic. Josh kept me informed of my car's repairs and cost at each step, and made getting a rental a very easy process. Rob was also awesome, he took the tim More

by vicki52514
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Ragland
Apr 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us this fantastic review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Ken Ganley Toyota Pittsburgh! We look forward to having you as one of our valued customers for years to come, Vicki!

April 29, 2022

Friendly service consultants. Ace mechanics. Pretty good time estimates. I'll bring my truck back. More

by MICHAELTRUEBLOOD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk cashier
Apr 30, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

April 28, 2022

Very helpful notice I needed my inspection when I came oil change in/out one hour. Very pleasant experience. More

by SABLEHRCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again.

April 26, 2022

Excellent service! !! Very quick service. Didn't have to wait long at all. Kept me informed the entire time. More

by JSIWULA207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh, your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

April 26, 2022

Sorry I can’t see right now and I can’t type I have to just take what I put down that you guys did a great job thank you very much have a great day More

by CAPANZZI503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. Josh and our team appreciate your business and hope to see you again soon!

April 25, 2022

Inspection was easy. .floorMat on driver side was dirty but otherwise fine! Thank you again! More

by WOLFP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Apr 26, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Tony and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

April 19, 2022

Excellent customer service. Sales specialist, Nick was very helpful and kept me informed throughout the process. More

by EZZNASER2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Apr 20, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! Nick and our team look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

April 19, 2022

Took care of me without a wait even though I didn’t have an appointment More

by CMSUTTON2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 18, 2022

Dropping my car off for my schedule service was easy and was very accommodating with my schedule for when I could pick my car up. More

by mmcogi8i
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Apr 18, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

April 16, 2022

Josh was excellent and polite he took good care of my car. Happy customer! Thank you!!! More

by DORYCE.ORPHEE94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi Doryce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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