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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
689 Reviews
Call Service Center (412) 469-3000

689 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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June 03, 2024

Very easy to deal with to schedule any service work needed in a timely manner. More

by DBC2259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 30, 2024

Service advisor Jeff Petrick was the best. He took good care of my regular inspection and other problems. It is nice to work with someone polite and thoughtful. Dennis 5-30-2024 . More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick
Report | Print
May 31, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Dennis, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 28, 2024

Excellent service. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. More

by Alexander DiPrampero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi Alexander, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 28, 2024

Great service and quick turn around, was in and out in no time! Thank you! More

by matty_13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 25, 2024

Lisa ,,, super knowledgeable and great customer service…. . my Tacoma 15k was fast and easy She definitely knows her job More

by GOALIEMIKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 24, 2024

Service was quick and efficient. I’m very satisfied with the service and the notice I get on my car to be serviced. More

by JUDYWIN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 22, 2024

The dealer had no vehicles available to either test drive or even sit in the higher trim I was interested in. I had indicated what I was looking for in or email exchanges and they set up an appointment with More

by TEKRUL
Recommend Dealer
No
Employees Worked With
Name
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May 24, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
May 21, 2024

Inspection and emissions went well. Was in and out in less than an hour. Service manager was great More

by Gators113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad Steve was able to help, and we hope to see you again!

Helpful
May 19, 2024

Love the videos they do as they work on your car you can actually see what they’ve done Then they send them to my email More

by ALBERTAMUECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Albert, for choosing Ken Ganley Toyota Pittsburgh!

Helpful
May 17, 2024

They are friendly and helpful to your needs. At no time are they pushy explain the situation and let you decide More

by bugs_47_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrice
Report | Print
May 17, 2024 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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