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Josh Bruce
Josh Bruce at Ken Ganley Toyota Pittsburgh

Josh Bruce

Assistant Service Manager

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
551 Reviews

Dealership Experience

7 yrs, 9 mos

4.8

551 Reviews

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551 Reviews of Josh Bruce

July 23, 2026

Dealership Rating
Employee Rating

All were extremely polite, helpful, knowledgeable, and we felt good about entire experience. I'd direct anyone their business. More

by DONALDRMSBRG
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 23, 2026

Ken Ganley Toyota Pittsburgh responded

We’re delighted to hear Josh and the team were polite, helpful, and knowledgeable throughout your visit. Thank you for trusting us with your Toyota Tacoma service and for recommending us. We look forward to assisting you again.

July 19, 2026

Dealership Rating
Employee Rating

Kid friendly play area quick service friendly staff The bathroom needs more attention Appointment availability was good More

by SOBUSEK
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 23, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for leaving such a positive review! We are so glad to hear you and your family enjoyed our kid-friendly play area and had a quick and friendly experience with our team. We appreciate your feedback about the bathroom and will make sure to address it. We also strive to make our appointments convenient for our customers. Thank you for choosing our business.

July 06, 2026

Dealership Rating
Employee Rating

Really poor that I was not advised of the warranty for my coolant bypass valve before spending over 200 to have it diagnosed. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Steve Sylvis

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Jul 08, 2026

Ken Ganley Toyota Pittsburgh responded

Hello Jess, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 05, 2026

Dealership Rating
Employee Rating

This is my 3rd car from this dealership and I highly recommend them as their customer service and service dept is wonderful. Easy to work with and excellent people to work with. More

by RISAHERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Jared Fleming, Steve Sylvis, Danilo Aviles

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Jul 06, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for choosing us again for your Toyota and for recommending our team. We’re delighted our sales and service teams made your new Toyota 4Runner Hybrid purchase so seamless. We look forward to welcoming you back.

July 04, 2026

Dealership Rating
Employee Rating

They're always friendly, they remember my dog and ask about her son the time. The receptionist Rita is an absolute delight and a very kind woman I hope she gets taken care of the way she deserves More

by MMAFFEO
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 04, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for your five-star review. We’re glad our team remembered your dog, asked about your son, and will pass along your kind words to Josh at reception. We appreciate being entrusted with your Toyota RAV4 and look forward to your next visit.

July 03, 2026

Dealership Rating
Employee Rating

The Service team took me right in. They were very friendly and courteous and kept me informed while the service was ongoing. More

by cincyterp
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

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Jul 03, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing how swiftly our service team welcomed you and how friendly they were during your Toyota Camry’s service. We’re glad they kept you informed every step of the way. Please reach out if you need anything else.

July 01, 2026

Dealership Rating
Employee Rating

First class. Prompt. Appreciative Josh did a great job describing and keeping me informed at my future service needs More

by CHIEFMILLS24
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate your five-star rating and are happy Josh kept you informed throughout your service. It’s great to know our team provided prompt, first class attention for your Toyota RAV4 Hybrid. We look forward to assisting with your future maintenance needs.

July 01, 2026

Dealership Rating
Employee Rating

Fast and good service They got me in quickly. Told me what needed to be done. The price was a lot less than what I was expecting! More

by bedwards6814
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing your feedback on your Toyota RAV4 service. Josh and our service team are pleased we could get you in promptly and explain the work needed. We’re glad the final cost was below your expectations and appreciate you choosing us.

July 01, 2026

Dealership Rating
Employee Rating

Good job guys awesome word word word word word fifteen and then you can do you More

by MARKBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Sylvis

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We’re thrilled by your 5-star rating for the Toyota Tacoma service. It’s great to know our team provided excellent care during your visit. We look forward to assisting with your Tacoma again.

June 29, 2026

Dealership Rating
Employee Rating

I took my car in for service as I have many times before and my tires were not rotated like they were supposed to be. I even asked and was informed that they were indeed rotated but the one in the back has More

by TGERMELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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