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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
412 Reviews
4.8

412 Reviews

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412 Reviews of Steve Sylvis

July 06, 2026

Dealership Rating
Employee Rating

Really poor that I was not advised of the warranty for my coolant bypass valve before spending over 200 to have it diagnosed. More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Jul 08, 2026

Ken Ganley Toyota Pittsburgh responded

Hello Jess, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 05, 2026

Dealership Rating
Employee Rating

This is my 3rd car from this dealership and I highly recommend them as their customer service and service dept is wonderful. Easy to work with and excellent people to work with. More

by RISAHERMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Jared Fleming, Josh Bruce, Danilo Aviles

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Jul 06, 2026

Ken Ganley Toyota Pittsburgh responded

Thanks for choosing us again for your Toyota and for recommending our team. We’re delighted our sales and service teams made your new Toyota 4Runner Hybrid purchase so seamless. We look forward to welcoming you back.

July 03, 2026

Dealership Rating
Employee Rating

The Service team took me right in. They were very friendly and courteous and kept me informed while the service was ongoing. More

by cincyterp
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 03, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for sharing how swiftly our service team welcomed you and how friendly they were during your Toyota Camry’s service. We’re glad they kept you informed every step of the way. Please reach out if you need anything else.

July 01, 2026

Dealership Rating
Employee Rating

Good job guys awesome word word word word word fifteen and then you can do you More

by MARKBUDINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jul 01, 2026

Ken Ganley Toyota Pittsburgh responded

We’re thrilled by your 5-star rating for the Toyota Tacoma service. It’s great to know our team provided excellent care during your visit. We look forward to assisting with your Tacoma again.

June 25, 2026

Dealership Rating
Employee Rating

Nick Marshall is the best salesman. I will buy my next care from him too. More

by ROBERTLELSERJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Marshall, Josh Bruce

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Jun 25, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for praising Nick. We’re happy he was so helpful and look forward to assisting you with your next purchase.

June 14, 2026

Dealership Rating
Employee Rating

The service department is the best that I’ve experienced in my driving career.led by Steve S. More

by DELANO1223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for mentioning Steve and our service team. We’re thrilled your Toyota RAV4 received exceptional care and welcome the chance to assist you again.

June 13, 2026

Dealership Rating
Employee Rating

Very friendly and helpful. The dealership is always great. That is why I travel there. More

by STILLERFAN1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Fritch

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Jun 13, 2026

Ken Ganley Toyota Pittsburgh responded

We’re delighted to hear you found the service for your RAV4 Hybrid friendly and helpful. We appreciate you making the trip for maintenance. We look forward to welcoming you back.

June 05, 2026

Dealership Rating
Employee Rating

I purchased a truck. It required repairs.l and detailingm The issue was resolved but after 2 weeks my truck was not detailed m More

by TONI.BELLA95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Yelling, Christopher Pestino, Jared Fleming, Robert Killmeyer, Josh Bruce

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Jun 07, 2026

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We want to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 04, 2026

Dealership Rating
Employee Rating

Always meets commitments. Service is honest and excellent. Just a great place for service. Very good staff. More

by DAVIDWDOLINSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 04, 2026

Ken Ganley Toyota Pittsburgh responded

We appreciate hearing that our team met commitments and delivered honest, excellent service on your Toyota RAV4. Steve and the rest of our staff are grateful for your kind words and look forward to serving you again.

June 02, 2026

Dealership Rating
Employee Rating

My entire experience was fantastic! Josh kept me informed throughout the entire appointment. He was upfront and honest and there were no surprises! More

by Huckstep.kelley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Jun 02, 2026

Ken Ganley Toyota Pittsburgh responded

It’s great to hear your Toyota Corolla service went so smoothly. Josh strives to keep communication clear and upfront, so we’re happy there were no surprises. Thank you for your review and we look forward to assisting you again.

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