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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
909 Reviews
Call Service Center (412) 469-3000

909 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

Sort by
May 16, 2022

I've never had an issue when dealing with Ken Ganley Toyota's service department. The vehicle is fixed right the first time. More

by AJSPGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Report | Print
May 17, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

May 13, 2022

Lisa and Josh in the service department was very helpful, I would return in the future More

by MYOTZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Toyota Pittsburgh. If you have any further questions, please give us a call. We're always happy to help! Take care!

May 13, 2022

Josh was very helpful in getting my problem looked at and will be fixed when the parts arrive. More

by geowesterman
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh here at Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 11, 2022

On time and an excellent job! Thank you, Steven. The entire visit was very pleasant! In addition, the car was washed! More

by WSTRATHMANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Steve and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 11, 2022

Vehicle was being serviced for a vehicle recall. The technician road tested my vehicle , as a result of this test, a problem with the brakes was uncovered and fixed. More

by BOYDMORRIS518
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2022

Great service . Took my vehicle right away and answered all of my questions. Also was greeted by my salesman Slade. What a great place to deal with. More

by RTELEGRAPHIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 10, 2022

Good service. Always able to get an appointment quickly and always pleasant to work with. Professional and courteous. Do a good job on the repairs in a timely m More

by CTCROYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Report | Print
May 11, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 07, 2022

Very pleasant and quick experience. Overall a really nice dealership. Would recommend them to anyone. More

by AANDRISKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Report | Print
May 09, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

May 04, 2022

took me without appointment for oil and alignment -finished in about an hour -was good service More

by EMD209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 06, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 04, 2022

Will not by another vehicle from this place. Treat you like a little kid. No thanks More

by RENURBJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2022 -

Ken Ganley Toyota Pittsburgh responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to learn more and address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

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