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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
905 Reviews

905 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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June 14, 2022

Service was prompt. Representatives were knowledgeable and polite!! I was told I needed brakes I will bring my vehicle back for inspection. More

by MAMALOU430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jun 15, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 11, 2022

I really appreciate the professionalism I experienced with the Service team, especially Lisa. Everything was completed so quickly. More

by SHESASHAMROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Brashear
Jun 13, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 09, 2022

I was early and they took me in right away and I was done in twenty minutes. More

by NMPOSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Lisa and our team and don't hesitate to let us know if we can be of further assistance.

June 09, 2022

nice work on the inspection but fluids were suposed to be topped off and they were not. More

by ZHJOHNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear Lisa and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 09, 2022

I got there on time and they took my vehicle as scheduled. The waiting area was comfortable and my car was finished in a reasonable amount of time. More

by GAILFREYNIK
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Gail, Thank you! Tony and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

June 09, 2022

took my car in for its last toyota care service and the job was done great and fast More

by DMARIE1023
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your very kind review. Josh and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

June 09, 2022

Very nice, as usual. The secretary cleaned up my spilled coffee (my fault) quickly and nicely in the waiting area. More

by SALLYKUNKEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Brashear
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Sally, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Toyota Pittsburgh. Please don't hesitate to reach out if you need anything else.

June 08, 2022

Either did not perform the service they indicated or they did it poorly. Did not own the mistake when brought to their attention. More

by MRJRALLEN
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa Onderko
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Ken Ganley Toyota Pittsburgh responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Someone from our staff will be reaching out to you in the very near future. Take care!

June 08, 2022

They were very quick on getting the work done and calling me. They notified me in two hours. More

by TPLUNKETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Cronauer
Jun 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to leave us a review. We sincerely value your business and look forward to your next visit.

June 08, 2022

Hello! I was yesterday on your dealership for inspection, oil change and small repair. Service was excellent. I will come back More

by VALERIYBALYASNY
Customer Service
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Ken Ganley Toyota Pittsburgh responded

It has been a pleasure serving you, Valeri. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh; we look forward to having you as one of our valued customers for many more years to come!

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