Ken Ganley Toyota Pittsburgh - Service Center

Service was fast. Staff friendly. Cell phone service in waiting area us bad. No wifi in waiting area. Add wifi to cover waiting zrea. Staff friendly. Cell phone service in waiting area us bad. No wifi in waiting area. Add wifi to cover waiting zrea. More

Josh (Advisor) as usual was great, very customer service oriented! Keep it up! Technician's work quality was poor: 1. All new winter tires' air pressure was set at 46 psi, max is 44 psi! 2. Mileage la oriented! Keep it up! Technician's work quality was poor: 1. All new winter tires' air pressure was set at 46 psi, max is 44 psi! 2. Mileage label for next oil change was set for after 2K miles instead of the usual 5K. 3. Driver's side rear wheel's cap of screw was missing or broken. When called to report on #1 mentioned above, Lisa (Advisor) instead of understanding the question being asked about tires being over inflated, she was not at all willing to listen and provide support. She interrupted and talked over. At present dash display shows Tire Pressure system error, even after tires were deflated to the correct psi. Before giving the vehicle to service there were no errors or cap of wheel nuts missing. More

Always had a very good communication with Service dept. did recall on back window seal without asking did recall on back window seal without asking More

Easy to schedule an appointment for inspection. The car was ready before I expected it ! Great jib! The car was ready before I expected it ! Great jib! More

Tony was very friendly, informative & helpful. Had oil change in and out within an hour Had oil change in and out within an hour More

The associate’s Courtesy and promptness were appreciated at time of service. Thank you for everything. at time of service. Thank you for everything. More

Service department was great (Steve) and the manager (Bob) was very better than great. I would highly recommend this dealership to my family and friends. (Bob) was very better than great. I would highly recommend this dealership to my family and friends. More

Good deal. Usually have me in and out quickly. No hassles, pretty easy to do business with. Usually have me in and out quickly. No hassles, pretty easy to do business with. More

When pressed after saying car was done, they admitted that they did not rotate tires as per 20K maintenance checklist. Had nonsensical statement about not rotating tires unless uneven wear, when regular that they did not rotate tires as per 20K maintenance checklist. Had nonsensical statement about not rotating tires unless uneven wear, when regular tire rotation is meant to prevent just that. Had unsatisfactory answer as to whether or not the AWD propeller shaft bolt was re-torqued at the last 15K maintenance. I have absolutely no confidence in the reliability of the stated service at this dealership. More

Always polite and fast with the service they provide. They washed the car again this time. They washed the car again this time. More