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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
901 Reviews
Call Service Center (412) 469-3000

901 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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February 09, 2023

They used all my credits that I earned from previous business done with them and that was appreciated. More

by DAVELEDONNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 07, 2023

Always happy with this dealership. The service department is on top of everything and always friendly and explain everything. Steve is very knowledgeable and such a nice guy. More

by LISAM6700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Lisa, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

February 05, 2023

Excellent if you buy a car got and see my guy Jared he will take care of you!! More

by R. Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to hear that Jared provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 03, 2023

Servicde manager was very pleassant. The work was thorough, and amazingly quick. Appreciated the car wash! More

by WWJDCP
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 06, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

February 01, 2023

Willing to work to achieve my desired payment and assisted with other issues during process More

by RACHEL.MICHAELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Feb 02, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

January 30, 2023

Lisa was a rude service manager who took my concerns regarding pricing personally, not a thick skinned individual whatsoever. Was visibly upset and worst of all looked at her watch while in the middle More

by trhenry4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

January 26, 2023

Fast friendly service. They worked with me on scheduling and last minute changes due to work issues More

by LISA.STANICAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Report | Print
Jan 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Lisa, Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 25, 2023

This place is horrible. They xxx xxxx you for as much money as they can get.I would not recommend them to ANYONE! And everyone that works there is so rude! More

by MFRAINO19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know what his name is. But he’s in the service department
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Jan 26, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi Mfraino19, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (412) 469-3000 at your earliest convenience and we will do our best to resolve this with you.

January 25, 2023

Easy to schedule, service right away, great price! You’ll never find a better establishment! More

by IRONORR12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

Jan 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2023

Very professional and friendly. I didn’t have to wait long and the explanation of the service was superb. More

by ANGELATOOKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Jan 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

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