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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
901 Reviews

901 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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February 25, 2023

Easy to schedule an appointment; need to have prices explained ahead of time for services More

by AMANDA91ANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Amanda! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as a valued customer for many years to come!

Feb 28, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 24, 2023

Jeff and Robert were fantastic! They were pleasant and made the process easy and quick. They communicated with me often about my car and I got it back very quickly More

by E.BALDAUF2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Sat n there 2 hours just 2 get my other sticker needed no work done More

by KELLYOAKS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff petrick
Feb 27, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

February 22, 2023

Everyone was real nice and courteous in service and especially my salesman Slade Lindgren who listened to me chat for over an hour. More

by JAMESEAUL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Slade Lindgren
Feb 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks, James, for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

February 21, 2023

Great quick service department. Never had a issue or problem with anything my truck needed More

by Donaldsikora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Donald, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2023

I especially like the prompt check-in and the thorough record that the dealership keeps of my vehicle service. More

by MILLERERNESTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Petrick and Robb
Feb 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 18, 2023

Friendly and polite people. Quick service. Sales man that listen to what you want in a vehicle. More

by KELLY.WRIGHT.LVT
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott McMasters, Shaun Muldoon
Feb 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 18, 2023

Treatment at time of sale was great and made me feel comfortable and helped me make my decision easy More

by WLIGETTI
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing your thoughts about your experience with Ken Ganley Toyota Pittsburgh. Jared and John appreciate your business and hope to see you again soon!

Feb 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Toyota Pittsburgh! We look forward to your next visit! Take care!

February 15, 2023

You are not customer friendly. I was told a service would take an he and two hrs later it hadn’t started. The person booking the apt was not kept in the loop. More

by DSVARNER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

February 10, 2023

Fast , professional work! All work was completed on time. Highly recommend dealership. Service reps are great More

by BRIANNOLL1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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