Ken Ganley Toyota Pittsburgh - Service Center

I recently had an issue with my defroster temperature and brought it in under warranty service. I was told that the software patch required was not covered and had to pay for the service. I wasn't satisfie brought it in under warranty service. I was told that the software patch required was not covered and had to pay for the service. I wasn't satisfied with that and spoke with Toyota and they contacted the dealer. Although I wasn't satisfied with the situation, Robert was fantastic. He called me to get an understanding of the situation, followed up on my warranty, gave me a full refund and said he would address the issue with the staff. I appreciated his commitment to customer service and will certainly return for service and new vehicles in the future! More

Always great care what I wanted done and then some. say thanks to my truck guy. say thanks to my truck guy. More

Thank you for the excellent service and patience provided by Josh Bruce on May 24, 2025, during the inspection of my RAV4 XLE. I also appreciate the support from his colleague, Steve Sylvis, for sharing his by Josh Bruce on May 24, 2025, during the inspection of my RAV4 XLE. I also appreciate the support from his colleague, Steve Sylvis, for sharing his expertise and assisting with the registration and insurance printouts. Special thanks to Advisor Christian Opfer for his valuable advice. They all clearly had the customer’s best interests at heart. More

Ken Ganley Toyota is a great place for leases and service. Our experience was wonderful. service. Our experience was wonderful. More

Took my 2023 Toyota Highlander in for a recall related service appointment... some sort of Toyota parts issue says my car (or VIN ) already got issued a part ( new bumper assembly ) for the recall so no r service appointment... some sort of Toyota parts issue says my car (or VIN ) already got issued a part ( new bumper assembly ) for the recall so no repair could be done and now I'm waiting for a call about when it will be corrected (???). I have no records of any kind of prior appointment or part being ordered and the recall repair has never been started or finished. I've normally had good experiences at KGT, but this one is very unsatisfactory. Still waiting for an update... still have a bumper assembly that could fall off. More

Very fast and great service. Kind workers. Also the technology with the video is top notch Kind workers. Also the technology with the video is top notch More

Had a great experience with service. Solicitous, explain everything, came out to tell me that I had forgotten my yearly PA inspection, which they took care of on the spot, and fell all o Solicitous, explain everything, came out to tell me that I had forgotten my yearly PA inspection, which they took care of on the spot, and fell all over themselves apologizing when I found they did not refill my car fluids, which they took care of immediately. More

I have never had a bad experience. Everybody is friendly, very informative and knowledgeable. Nice to have a great dealership here in West Mifflin. Everybody is friendly, very informative and knowledgeable. Nice to have a great dealership here in West Mifflin. More

I am very happy to join your organization to service my vehicle and appreciate to the all management team members. vehicle and appreciate to the all management team members. More

Very easy. Nice people. Responsive and communicative. Fair dealing. I would highly recommend Ken Ganley to others. Nice people. Responsive and communicative. Fair dealing. I would highly recommend Ken Ganley to others. More