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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
836 Reviews

836 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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January 26, 2025

I've leased two vehicles so far with Ganley, and plan on leasing the next More

by CHIEF2166
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

January 26, 2025

Stoped to get a appointment for service, I have a extended warranty, the service writer didn’t know if they accepted the Ally warranty, then proved to tell me they are not taking any repairs fin for More

by Kipper
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kid at service desk
Jan 27, 2025 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jan 30, 2025 -

Kipper responded

I sent my phone number to these guys, they never called! NEXT

January 24, 2025

Superior service. Shout out to Steve the service manager. Love the live video as work is completed More

by Patrice.evancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much, Patrice, for your excellent review! We are so glad that Steve had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 23, 2025

Just had my car inspected. An air filter was changed. I waited in the customer lounge. More

by SWARD6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we appreciate you taking the time to leave us this feedback. Until the next time we meet, take care!

January 21, 2025

It only took about 5 minutes to get my all weather mats installed that were ordered for me when I bought my vehicle. More

by RNNRGRL
Recommend Dealer
Yes
Employees Worked With
Brandon Bunch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brandon and our team met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh. We look forward to having you as one of our valued customers for many more years to come!

January 11, 2025

Service took the 4runner back right on time and when I saw the movement of the customers that were moving along in a timely manner, I was pleased with my wait time, very professional treatment More

by jmvito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 09, 2025

Good service, got me in quick with no hassle or drama. Set up quick over the phone and car was ready when promised. More

by JGEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that Josh had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

January 08, 2025

Jake Puckett was helpful and friendly. He helped me find the best deal available for my 2025 Toyota Camry. I look forward to future visits to Ken Ganley Toyota for yearly state inspectio More

by GLENNKLEPAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Puckett
Jan 08, 2025 -

Ken Ganley Toyota Pittsburgh responded

Glenn, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jake and our team, and we look forward to working with you again. Congratulations on your new 2025 Toyota Camry!

January 05, 2025

First time returning there since purchase. All went well! Have no complaints at this time. Hope this to be the norm! More

by CARLANDMARLENE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 05, 2025

Ken ganley is the best! ! Always quick service, excellent staff and staff that explains things to you!! More

by RYLEE.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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