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Ken Ganley Toyota Pittsburgh - Service Center

Pleasant Hills, PA

4.4
905 Reviews

905 Reviews of Ken Ganley Toyota Pittsburgh - Service Center

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June 29, 2025

Steve in the Service Department is very professional and knowledgeable. Kept me informed and not a long wait time. More

by LAURA43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 28, 2025

Bob and his staff were absolutely amazing. Really appreciate their hard work and due diligence I would give them all bonuses or raises.! Sincerely, Stephen J Wisniewski More

by stevehertz86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Fritch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob, the service manager 10 Stars!!!
Jun 28, 2025 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

June 28, 2025

The ABS brake come 2010 Camry and we spent $2400 and still have the same problem More

by JAB468
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Bruce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our staff will be reaching out to you in the very near future. Thank you again for your feedback. It helps us to get even better.

June 28, 2025

I came in today for an oil change and brought a valid coupon that was mailed to me. However, I was told by the service advisor that a specific person needed to be present to approve the coupon, and unfor More

by Jocelynkai87
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Killmeyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Jun 30, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 20, 2025

Experienced wonderful fast service. Sales associates helped me with warranty. I will recommend this dealership. More

by breyaunavogel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2025

very good service was very good in every detail was a good easy experience nice More

by CHEASTINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2025

We were offered a new lease, vehicle is newer but lower package and is ok not too impressed. Very disappointed and cannot believe it doesn’t come with floor mats. I didn’t realize it at the time of pick u More

by CARAKARSTETTER
Recommend Dealer
Yes
Employees Worked With
Danilo Aviles
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Ken Ganley Toyota Pittsburgh responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 19, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

June 18, 2025

Steve Sylvis has always been very helpful friendly and professional. I was with Toyota when he started. My go to guy. :) More

by CONNIEFOWLER2285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your kind review; we are happy to pass along your comments to Steve here at Ken Ganley Toyota Pittsburgh! We hope to see you soon!

June 16, 2025

Always a good experience dealing with Ken Ganley Toyota. When I’ve had issues with the new electronics, my questions have always been answered and resolved. More

by CINKATBAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 14, 2025

Wonderful experience and on time as usual! Of all the dealerships I’ve visited, Ken Ganley avoids all of the drama and just preforms the work at hand! Service managers are friendly and profess More

by pziegler7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Ken Ganley Toyota Pittsburgh responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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