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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

4.7
2,063 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,063 reviews

September 21, 2023

Everything was great. The buying process was quick and easy. We did everything over the phone drove up yesterday and signed and left. Fastest deal I’ve seen. More

by derekheldreth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your wonderful review, Derek! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota Pittsburgh!

September 21, 2023

I would not recommend buying from here. They took my car as a trade in for newer car. It took them over three weeks to get my loan payment paid off and we’re supposed to call me about car w More

by RENEESCHOLATO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
John Mesko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Dear Renee Scholato, We explained the need to cancel your automatic payment plan. We paid off the vehicle in a timely manner. The delay in receiving a refund on your overpayment was totally the responsibility of the bank. We are sorry there was a delay but we had no control over it. We do however remain committed to delivering the best experience and want to continue to make ourselves available to help you. If there is anything that is still not handled please let us know and we will be on it! We wish you the best and thank you for the opportunity.

September 20, 2023

Good quality, but they opt for expensive routes. Been here twice for service. Once they wanted to replace my entire exhaust pipe for a 2011 Prius with some condensation at a flange. I think they More

by CDHIGGINS97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Sep 21, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 19, 2023

Jake was amazing thank you everyone for you hard work I really appreciate it! I definitely will be back! More

by corinalonett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jake met your expectations. Thank you again for choosing Ken Ganley Toyota Pittsburgh, we look forward to having you as one of our valued customers for many more years to come!

September 16, 2023

I had a very positive experience working with Danilo Aviles and the team at Ken Ganley Toyota. The entire process was easy and lacked the pressure of a traditional dealer experience. My first call will More

by pennham2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

September 15, 2023

Nick was awesome, he was very patient with me during the whole process and very kind. he explained the process to me very well and made sure all of my questions were answered. The dealership as a whole More

by CaelanA
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues.

September 14, 2023

Rodrigo was courteous and forthright throughout the entire process. He spent two hours helping try to understand the complex features and instrumentation of the Prius. I give him an A++. More

by jr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodrigo Van Grieken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

jr responded

No public response please.

Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Congrats on your new Toyota Prius, Rodrigo, and let us know if we can be of any more assistance!

September 14, 2023

The staff is the best. Everyone is through and helpful. Everyone is knowledgeable and explains everything. More

by CBUFFKIN66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, we are so happy to read such a great review about Ken Ganley Toyota Pittsburgh! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 14, 2023

Great Services, very friendly, and knowledgably. Was even able to work in the wait room. More

by DRAGOON_K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, thank you so much for your positive comments about Ken Ganley Toyota Pittsburgh! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2023

No issues with the dealership all went accordingly thank you for the great service during this time More

by caroljmccann1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danilo Aviles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Carol and Jim, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

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