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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,060 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,060 reviews

November 05, 2023

All gd/ timely/ had to change appt. date/ no problem/ truck washed/ not a long wait/ More

by COLORSTORM98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Ken Ganley Toyota Pittsburgh to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
November 05, 2023

Very professional and knowledgeable staff. Efficient and detail oriented. I traveled from Indiana to purchase my vehicle it was ready and waiting for me! More

by LJZUBER23
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Nov 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
November 05, 2023

Jake went out of way to make deal happen. Got exactly what I wanted. John explain all the details very clearly. When I went to pick up the 4 Runner Jake went overall the new options from my p More

by yoxallsteve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Puckett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Jake and our team appreciate your business and hope to see you again soon! Congratulations on your new 4 Runner!

Helpful
November 03, 2023

My truck was in to repair a chip in the paint on the front left edge of the hood . I’m pleased to report that you can’t even tell where it was I give the body shop high marks More

by RICK.ONDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Rick, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

Helpful
November 03, 2023

staff is friendly and knowledgeable, however work took twice time estimated and was not completed. More

by zenrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 03, 2023

The service department made it easy when I called to schedule my appointment. They worked quickly, didn't have to wait long while I waited for my car. More

by LINDALEEC131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you, Lindalee, for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

Helpful
November 02, 2023

Hey couldn’t ask me for cabinet filter and the engine filter and they change it and change me money 💵 so the guy he said he ask me which is not me he asked another guy about my car so be careful everybo More

by TAMANGBIBEK120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Sylvis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2023 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Helpful
November 02, 2023

The team at Ken Ganley Toyota is fantastic. Jared and John made buying my car easy and enjoyable. More

by Go_pens2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. Jared and John appreciate your business and hope to see you again soon!

Helpful
November 02, 2023

I got an opportunity to meet with Sean for car shopping and discuss warranties with John. It was a wonderful experience. They answered all of my questions. I give them five stars. More

by linseyv1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 03, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you for choosing Ken Ganley Toyota Pittsburgh. Your feedback and rating mean a lot to us. We're glad John and Sean were able to help, and we hope to see you again!

Helpful
November 02, 2023

The dealership had what I was looking for. They made purchasing a vehicle very quick. More

by WILLIAMSEBASTIAN1414
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Nov 03, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Helpful
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